Lenz Truck - Fond du Lac, WI

Truck Paul Parent,was great to work with. Best buying experience I have ever had. I will tell other people about my great buying time at Lenz Truck. Paul Parent,was great to work with. Best buying experience I have ever had. I will tell other people about my great buying time at Lenz Truck. More

The atmosphere at Lenz Truck is very professional I was very pleased with everything through the buying process at Lenz Truck with the purchase of my F 250. Zach Vander Grinten was very thorough and p I was very pleased with everything through the buying process at Lenz Truck with the purchase of my F 250. Zach Vander Grinten was very thorough and professional in explaining everything concerning the truck. I really enjoyed working with him and the crew at Lenz. The next time I am in the market for a new ride I will be back. More

Repeat customer, extremely happy So what are the odds of this? Twice now in the last coupe of years, we did nation wide searches looking for just the right truck with very specific r So what are the odds of this? Twice now in the last coupe of years, we did nation wide searches looking for just the right truck with very specific requirements. We're also horribly fussy about condition. In both occasions we only located 10 or fewer matches nation wide. What are the odds that in both those purchases we found exactly what we wanted at Lenz Truck Center? That's not a coincidence folks. Lenz has an extremely high bar when it comes to offering low-mileage, exceptionally clean vehicles, at fair prices. If and when we have to locate a third truck, I'm saving myself the nation wide searching hassle and will probably just buy right from their website listings sight unseen (I live out of state). I've come to trust them that much. Their entire team (in both sales engagements) have been great to deal with and there wasn't one aspect of the entire process I could ask them to improve. You guys rock! More

Best Buying a Truck that I had in along time. This is the 2nd time I bought a truck from Lenz, I worked with alot of sales people over the years and Always bought from the same Ford Dealer.I was s This is the 2nd time I bought a truck from Lenz, I worked with alot of sales people over the years and Always bought from the same Ford Dealer.I was so in pressed with Paul Parent that I can't say enough about him. Everyone was very friendly helpful and answered any questions that I had.the guys in the Parts Department were very friendly as well and were Fun to be around and priced out the extras that I needed. I also want to give the Detailers a big Thank you for the great job they did cleaning my 2013 Ford F-150 Lariat, everyone that see it thinks it brand new. Thanks to everyone at Lenz Truck for making my buying expectant so much Fun. More

Easy buying experience Worked with Jake Robert's from the start. Very helpful. Easy to talk to. Great buying experience. Would recommend working with Jake at Lenz truck cent Worked with Jake Robert's from the start. Very helpful. Easy to talk to. Great buying experience. Would recommend working with Jake at Lenz truck center More

buyer Good salesmen ( Zach ) lot of new items on this truck and he took the time to go through them with me. Truck was what he said it would be, also the st Good salesmen ( Zach ) lot of new items on this truck and he took the time to go through them with me. Truck was what he said it would be, also the staff were also polite and friendly, made a home like surrounding. More

2015 Escalade Purchase Paul and Sam were great to work with. It was nice to have a straight forward car buying experience the way it should be. Fair price and trade along Paul and Sam were great to work with. It was nice to have a straight forward car buying experience the way it should be. Fair price and trade along with great service. I've already recommended them to others and will do so in the future. More

Very Happy Been just about everywhere searching for a car due to me being under a chapter 13 it was so hard but Dave Reilly was willing to work with me and now Been just about everywhere searching for a car due to me being under a chapter 13 it was so hard but Dave Reilly was willing to work with me and now am driving a 2011 Chevrolet impala the process was very easy and fast Thank you Dave More

Fantastic Bought a 2014 GMC with great assistance from Marty. Lenz/Marty were great to work with! Would highly recommend them, in fact I already have. Marty Bought a 2014 GMC with great assistance from Marty. Lenz/Marty were great to work with! Would highly recommend them, in fact I already have. Marty answered all my questions and was able to recommend a truck which we purchased. He was attentive and easy to work with. The entire experience was a pleasure! From going to the lot in person, over the internet and face to face with Marty, the entire process was seamless. Once again, if you are looking for a high quality pre-owned truck, Lenz Truck Center should be your only stop. Say hi to Marty and the gang when you do. More

BEWARE Bait and Switch Practice If you are considering buying an auto here, beware of possible BAIT AND SWITCH PRACTICE. We test drove a 2 vehicles one weekend. We liked one vehicle If you are considering buying an auto here, beware of possible BAIT AND SWITCH PRACTICE. We test drove a 2 vehicles one weekend. We liked one vehicle slightly better than the other. We did not make a deal that day, but decided to take more time to search. A few days later, we get an email from a salesman "SKip". This is copied directly from his email: "A few weeks ago you had contacted us about the 2014 Toyota FJ Cruiser below. I have been just told by my manager that I need to find a way to get this FJ Cruiser sold to you. What is it going to take to put this deal togehter?" I replied with an offer and he responded with this:(directly quoted/copied from his email: "Would $32,000 on the tan one get the deal done?" So, we decide to stop in there a few days later to take another serious look at the vehicle and very ready to make a purchase. We asked for Skip as he was the one we talked with the first time we came in. (Although neither of us was keen on him because the first time we were in he attempted to negotiate a price at the reception desk, which is very uncomfortable and not confidential.) Skip got the vehicle for us and we again took a test drive, and looked over the vehicle. We went back in, and thankfully SKip took the time to at least take us in his office to discuss a deal. I asked what the best he could do would be. He said, $32,000(which is what his email had said). I asked if he could swing $31,800. He said he would go ask his manager. To our surprise he came back and jacked the price up about $500!!! He lied to our faces and said that his email stated that he would check with his manager on a the $32,000- he never said that as you can see from the entire email quoted above(sans advertising logos, etc) So he gets us in there by baiting us and then changes the price once we get there. These sales tactics are insulting, unprofessional, and a waste of customers time. If this is a personal sales practice by Skip, management should be aware of it and seriously consider how a representative (salesman) becomes the face of the dealership and can greatly compromise the customer's experience as well as future sales. No customer wants to be deceived, lied to, or insulted. Customers can be a company's greatest and worst form of advertising. More