Lenz Truck - Fond du Lac, WI

Excellent customer service Spring of 2017 I started searching for a new Silverado. After much searching I found LENZ to have the best selection of vehicles, excellent online de Spring of 2017 I started searching for a new Silverado. After much searching I found LENZ to have the best selection of vehicles, excellent online details, (thank you for posting a picture of the RPO codes) great communication and fair pricing. I purchased a 2015 Silverado High Country from LENZ and was extremely satisfied with their customer service. I had some problems with the purchase but nothing LENZ didn’t help to make right all with a very professional approach. My sales rep. Brandon Schneider was absolutely excellent. Steve More

DO YOUR HOMEWORK ON LENZ I PURCHASE A BMW X5 AS A COMPANY VEHICLE. WITHIN FOUR MONTHS I HAD PAID FOR $3,500 IN REPAIR BILLS. WHEN I TRADED THE X5 FOR ANOTHER VEHICLE, THE NE I PURCHASE A BMW X5 AS A COMPANY VEHICLE. WITHIN FOUR MONTHS I HAD PAID FOR $3,500 IN REPAIR BILLS. WHEN I TRADED THE X5 FOR ANOTHER VEHICLE, THE NEW DEALERSHIP PRINTED A "CARFAX" SHEET THAT SHOWED THE X5 HAD BuyBack/Lemon ALERT FOR "SALVAGE | JUNK | REBUILT | FIRE | FLOOD | HAIL | LEMON". OF COURSE LENZ NEVER ADVISED ME OF THIS ALERT, BECAUSE ACCORDING TO THE WISCONSIN LEMON LAW FOR USED VEHICLES, THE SELLER DOES NOT HAVE TO INFORM THE BUYER OF ANY LEMON ALERTS. THEY COST MY COMPANY A LARGE PERCENTAGE OF THE REPAIRS AND A MUCH LOWER TRADE-IN VALUE. SO DO YOUR HOMEWORK ON LENZ - - GET ALL THE BACKGROUND INFO YOU CAN ON ANY USED VEHICLE YOU BUY. More

Quick and easy After spending a couple weeks online looking for the "right" vehicle I found a Town & Country at Lenz Truck Center. It had everything I was looking f After spending a couple weeks online looking for the "right" vehicle I found a Town & Country at Lenz Truck Center. It had everything I was looking for with a few additional options at a very competitive price. Brandon responded right away to my questions via email and was incredibly responsive throughout the process. When I went to pick up the vehicle we were "in and out" in fairly short order. Thank you! More

Smooth Process I worked with Brandon. He made the process extremely smooth. In fact, this was the first "newer" vehicle I had purchased in about 12 years. I could I worked with Brandon. He made the process extremely smooth. In fact, this was the first "newer" vehicle I had purchased in about 12 years. I could not believe how easy the process was. No hastle or upselling. I was extremely impressed with the great price and service I received. More

Wish I didn't shop here The first night I noticed a problem with the dash lights. So I took it back, but they said they couldn't find a problem. Reluctantly I picked the vehi The first night I noticed a problem with the dash lights. So I took it back, but they said they couldn't find a problem. Reluctantly I picked the vehicle up and on the way home the dash lights start flickering, so I pull over and take a video of the problem. I send them the video but no results they say they have to witness the problem. More

Faster than I thought possible I dealt with Mike and things could not have gone smoother. I had it down to about 7 trucks, he took me around to all of them and gave me pricing opti I dealt with Mike and things could not have gone smoother. I had it down to about 7 trucks, he took me around to all of them and gave me pricing options on a few I chose. I chose one (F-150 Platinum) but needed to have a spray in bedliner and cover installed. Somehow he had this all done next day and actually 2.5 hours AHEAD of schedule. Very happy with Lenz and Mike; this was really easy and the least intimidating truck purchase of my life. More

Son's first good vehicle We really appreciate the no-dicker policy. It's refreshing to not have to be a jerk to get a good deal. Brandon communicated clearly about the proce We really appreciate the no-dicker policy. It's refreshing to not have to be a jerk to get a good deal. Brandon communicated clearly about the process, provided great options and we couldn't be happier with our new truck. More

Excellent service and experience I made the 1500 mile trip from Colorado to Lenz Truck center in Fond du Lac Wisconsin. They had the perfect truck at a great price...but of course I I made the 1500 mile trip from Colorado to Lenz Truck center in Fond du Lac Wisconsin. They had the perfect truck at a great price...but of course I was nervous about making a flight without seeing the truck. My experience in speaking with Zach over the phone from Colorado put me at ease and I booked my flight. The team at Lenz picked me up from Green Bay and drove me down about an hour to the dealership. After a flight delay and a random brake issue on the truck during final testing before I arrived, it was too late to see the truck that evening but again Lenz stepped up and put me up in a hotel for the evening! The truck was even better than described and the service was exemplary. I was in and out in a matter of about an hour and was shortly thereafter driving my new Ford F150 back to Colorado. Both Dave Bergin and Zach VanderGrinten made this truck buying experience an absolutely pleasure and man...what a truck!!! More

Easiest truck I've ever bought. Contacted Lenz one evening interested in a truck, had an email back from Mike same night 9pm, and a follow up call next morning right away. I live ove Contacted Lenz one evening interested in a truck, had an email back from Mike same night 9pm, and a follow up call next morning right away. I live over an hour away and he made it simple as can be to finance my new truck. By the time I made it up there to look at it everything was read to go, test drive/look it over and sign. Mike is great rep to deal with and made the truck buying experience a breeze, couldn't be happier, thanks again! More

In an out fair price for truck fair trare in Was given extremely fair price considering my trucks condition. Price for truck I bought was very affordable for what it came with. Sam was an excel Was given extremely fair price considering my trucks condition. Price for truck I bought was very affordable for what it came with. Sam was an excelled salesman, didn't pressure me at and had everything ready for me when I made the 150 mile drive to the dealer. Sign my name a few times and I left with my truck in 15 minutes. I'll be back for me next truck. More