Lenz Truck - Fond du Lac, WI

We recently purchased a Chevy Equinox, and we couldn't be happier with our experience. Our salesperson, Brian Pahnke, was knowledgeable and took the time to understand our needs, guiding us without any press happier with our experience. Our salesperson, Brian Pahnke, was knowledgeable and took the time to understand our needs, guiding us without any pressure. The entire process was smooth, from the test drive to the final paperwork. More

Quick and easy process but was unclear of the factory warranty transfer but overall great experience warranty transfer but overall great experience More

I've purchased 5 trucks at Lenz and this time was treated so poorly I will NEVER buy anything there again. Bill Patterson just ignores all attempts to get things corrected after the sale. They only care abou so poorly I will NEVER buy anything there again. Bill Patterson just ignores all attempts to get things corrected after the sale. They only care about making the sale then they are done with you. My truck that was traded in had a hitch that their shop would have to remove and send back since they are 2.5hrs from me. Bill said they would send it back but here we are a month later and countless emails and calls but still no hitch. Additionally, when I picked up my 2023 F250 at close to closing time, they had to washed it which was nice but it made the scratches in the front driver and passenger window not noticeable. The next morning I saw them and reached out to Bill Patterson. He claimed their service department would reach out and get it set to be taken care of. These scratches are so deep they can actually be felt. The two windows at Ford would be $1400 to replace. They have avoided me and all contact to correct this issue. They should be embarrassed to treat any customer let alone one who has purchased 5 vehicles and owns a company that requires 2 trucks every 3-4 years. I would Advise purchasing elsewhere. Very disappointed with Lenz in general. More

Dealership was extremely easy to work with! On the day of signing, Zak, the sales rep had an emergent medical issue and was not going to be there. One of his coworkers, Patti, covered for him. On the day of signing, Zak, the sales rep had an emergent medical issue and was not going to be there. One of his coworkers, Patti, covered for him. Although in the end Zak showed up for a few minutes to make sure all went well. Great experience! More

Mike was an absolute pleasure to work with! We would recommend him and Lenz to anyone! Great people, great prices and no hidden fees. Will definitely make our future purchases from them! We would recommend him and Lenz to anyone! Great people, great prices and no hidden fees. Will definitely make our future purchases from them! More

Great inventory and knowledgeable staff that work with you through the entire process with a smile you through the entire process with a smile More

Very easy and very enjoyable to work with. Would highly recommend Lenz to anyone looking for a truck. Would highly recommend Lenz to anyone looking for a truck. More

All the people we dealt with were polite and very helpful. The vehicle I bought appeared to be an excellent condition. However, it would be nice if they would’ve offered me more money for my two trad helpful. The vehicle I bought appeared to be an excellent condition. However, it would be nice if they would’ve offered me more money for my two trades.😂 More

Very transparent operation! No pressure environment with excellent selection of trucks. Will definitely be back to purchase again. No pressure environment with excellent selection of trucks. Will definitely be back to purchase again. More

I found this dealer easy to work with and with little pressure. They were pleasant and very knowledgeable about the vehicles. pressure. They were pleasant and very knowledgeable about the vehicles. More