Lenz Truck - Fond du Lac, WI

Came here from NEBRASKA :) We initially discovered Lenz through online searching, and quickly realized that their truck pricing was significantly lower than any other dealership We initially discovered Lenz through online searching, and quickly realized that their truck pricing was significantly lower than any other dealership on vehicles with clean carfax reports. We decided to make the 18 hour drive for deals we couldn't refuse. Upon arrival to the dealership we looked at the truck outside (independently) for approximately 20-25 minutes without being harassed by a salesperson, before we made the (again, independent) choice to enter the doors of the dealership. We were shocked to discover a very unique experience from any other car buying experience either of us have had. There was no sales pressure, and no games. We were offered and educated on prices and the clear cut reasons why, we were asked realistically if we wanted this vehicle given certain expectations, and we were treated with the utmost respect from the minute we sat in Mike's office, to the minute we drove off the lot. It was stress free, laid back, and painless......as a car buying experience should be. The icing on the cake was every single person that happened to be standing outside when we drove off waved goodbye to us, including people who we hadn't directly seen in the sales process. This dealership has a "small town" feel, and we were thoroughly impressed. In searching for complaints it was difficult to find any, however, it would be nice if the tank was filled, the DEF was filled, and if someone would walk through the electronics such as Bluetooth pairing. We will be recommending this dealership to our friends and family in Nebraska, and will personally shop here again with Mike. Thanks for everything!! More

All around positive experience I recommend Lenz Auto to anyone searching for the perfect vehicle - and talk to Mike as he will be sure to get you into that vehicle. The entire expe I recommend Lenz Auto to anyone searching for the perfect vehicle - and talk to Mike as he will be sure to get you into that vehicle. The entire experience was positive from start to finish. Communication was excellent and everything including valuing my trade-in, went smoothly; definitely not the car buying experience I have been used to! I will definitely contact Mike when we are looking for our next truck. More

Out of State Buyer I would highly recommend Lenz Truck Center, and working with Mike Buhler. I was a buyer from out of state, and he was very helpful and honest througho I would highly recommend Lenz Truck Center, and working with Mike Buhler. I was a buyer from out of state, and he was very helpful and honest throughout the entire process. Not seeing my vehicle in person, Mike was 100% true to his word... and I love my new truck! More

Great experience!! I recommend Lenz auto and ask for Mike, he was kind and very helpful, He did help us on getting the best deal on a trade, definetly a great dealer and I recommend Lenz auto and ask for Mike, he was kind and very helpful, He did help us on getting the best deal on a trade, definetly a great dealer and sales man. More

Excellent customer service Spring of 2017 I started searching for a new Silverado. After much searching I found LENZ to have the best selection of vehicles, excellent online de Spring of 2017 I started searching for a new Silverado. After much searching I found LENZ to have the best selection of vehicles, excellent online details, (thank you for posting a picture of the RPO codes) great communication and fair pricing. I purchased a 2015 Silverado High Country from LENZ and was extremely satisfied with their customer service. I had some problems with the purchase but nothing LENZ didn’t help to make right all with a very professional approach. My sales rep. Brandon Schneider was absolutely excellent. Steve More

DO YOUR HOMEWORK ON LENZ I PURCHASE A BMW X5 AS A COMPANY VEHICLE. WITHIN FOUR MONTHS I HAD PAID FOR $3,500 IN REPAIR BILLS. WHEN I TRADED THE X5 FOR ANOTHER VEHICLE, THE NE I PURCHASE A BMW X5 AS A COMPANY VEHICLE. WITHIN FOUR MONTHS I HAD PAID FOR $3,500 IN REPAIR BILLS. WHEN I TRADED THE X5 FOR ANOTHER VEHICLE, THE NEW DEALERSHIP PRINTED A "CARFAX" SHEET THAT SHOWED THE X5 HAD BuyBack/Lemon ALERT FOR "SALVAGE | JUNK | REBUILT | FIRE | FLOOD | HAIL | LEMON". OF COURSE LENZ NEVER ADVISED ME OF THIS ALERT, BECAUSE ACCORDING TO THE WISCONSIN LEMON LAW FOR USED VEHICLES, THE SELLER DOES NOT HAVE TO INFORM THE BUYER OF ANY LEMON ALERTS. THEY COST MY COMPANY A LARGE PERCENTAGE OF THE REPAIRS AND A MUCH LOWER TRADE-IN VALUE. SO DO YOUR HOMEWORK ON LENZ - - GET ALL THE BACKGROUND INFO YOU CAN ON ANY USED VEHICLE YOU BUY. More

Quick and easy After spending a couple weeks online looking for the "right" vehicle I found a Town & Country at Lenz Truck Center. It had everything I was looking f After spending a couple weeks online looking for the "right" vehicle I found a Town & Country at Lenz Truck Center. It had everything I was looking for with a few additional options at a very competitive price. Brandon responded right away to my questions via email and was incredibly responsive throughout the process. When I went to pick up the vehicle we were "in and out" in fairly short order. Thank you! More

Smooth Process I worked with Brandon. He made the process extremely smooth. In fact, this was the first "newer" vehicle I had purchased in about 12 years. I could I worked with Brandon. He made the process extremely smooth. In fact, this was the first "newer" vehicle I had purchased in about 12 years. I could not believe how easy the process was. No hastle or upselling. I was extremely impressed with the great price and service I received. More

Wish I didn't shop here The first night I noticed a problem with the dash lights. So I took it back, but they said they couldn't find a problem. Reluctantly I picked the vehi The first night I noticed a problem with the dash lights. So I took it back, but they said they couldn't find a problem. Reluctantly I picked the vehicle up and on the way home the dash lights start flickering, so I pull over and take a video of the problem. I send them the video but no results they say they have to witness the problem. More

Faster than I thought possible I dealt with Mike and things could not have gone smoother. I had it down to about 7 trucks, he took me around to all of them and gave me pricing opti I dealt with Mike and things could not have gone smoother. I had it down to about 7 trucks, he took me around to all of them and gave me pricing options on a few I chose. I chose one (F-150 Platinum) but needed to have a spray in bedliner and cover installed. Somehow he had this all done next day and actually 2.5 hours AHEAD of schedule. Very happy with Lenz and Mike; this was really easy and the least intimidating truck purchase of my life. More