Lenz Truck - Fond du Lac, WI

Lenz Truck is an up front honest dealership. Zak and Steve were marvelous to deal with over the phone on an out of state sale. Neither salesman or high pressure and were pleasant to deal with. T Zak and Steve were marvelous to deal with over the phone on an out of state sale. Neither salesman or high pressure and were pleasant to deal with. The 2023 Chevy suburban is solid and runs great. Only two minor things need to be addressed. That is some wind noise from the driver‘s door and a little bit of shimmy in the steering wheel. This will be addressed at another dealership under the warranty. since we are two states away. More

My salesman was very helpful and I would buy from them again! Offer other services to me and was accommodating again! Offer other services to me and was accommodating More

I am very satisfied with purchasing my vehicle from Lenz Truck. They had an excellent description and video on their site which helped make my decision before I saw the vehicle in person. The appointment t Truck. They had an excellent description and video on their site which helped make my decision before I saw the vehicle in person. The appointment to see and test drive the vehicle was hassle free. The actual purchase procedure went very smooth. I have purchased many vehicles in the past and this particular purchase was the best. Thank you Zach and Pattie for making it happen. Although the vehicle was well taken care of by the previous owner, Lenz Truck went the extra mile and replaced items such as tires, brakes, battery. I will definitely go to Lenz Truck for my next vehicle. More

I drove 4 hours to purchase my Bronco from Lenz. I had test driven a couple in the past few years and knew the exact model and trim I wanted. Overall, Lenz, was easy to work with. Disappointme I had test driven a couple in the past few years and knew the exact model and trim I wanted. Overall, Lenz, was easy to work with. Disappointment came: (1) I brought concerns to the dealer after my test drive letting them know a low windshield washer fluid light had come on, and that my coolant level was well below the minimum (2) chip in windshield that was not previously disclosed Unfortunately, I was told nothing could be done about the windshield because it had already been repaired once… and they said they “filled” the fluids. To be fair, we did negotiate money off for the windshield. I now, no longer trust anything they say. Within minutes of signing my paperwork and leaving the dealership, the low fluid light came back on. I was already started on my way home and honestly didn’t want to deal with the xx again. When I got home, I ended up filling the windshield washer fluid with an entire gallon, and had to top off the coolant. I now have an appt at a local Ford dealer to look at the continued leak in my windshield washer system. Additionally, I noticed the tires were way over-inflated on the passenger side. These are small things, yes; however it makes me wonder what other simple corners were cut just to make a deal. Do yourself a favor - take that inspection list and go over each and every item that you can before you make your purchase. Also - major kudos to Mike B (I was not his client) who took the time to tell me all about the Ford Pass, connecting my car to all of the technology, and spoke to me for quite some time about my new Bronco and genuinely seemed excited about my purchase. He spoke to me with respect and honor, and didn’t try to speak down to me or over me. I have to wonder how different my purchasing experience would be had I worked with him. More

We were very pleased with the customer service we received. Everyone was helpful and very friendly. We'll definitely recommend Lenz Truck to friends and family. received. Everyone was helpful and very friendly. We'll definitely recommend Lenz Truck to friends and family. More

I bought my first vehicle today and was super nervous about the whole process. I was in and out within hours. I am so excited I got the car of my dreams and it was an amazing experience! about the whole process. I was in and out within hours. I am so excited I got the car of my dreams and it was an amazing experience! More

They were so easy to work with and communicated so well! They definitely care about their customers. They definitely care about their customers. More

Good service and work hard to make sure you get the best deal possible? Glad I bought my truck here! deal possible? Glad I bought my truck here! More

Great to work with. I would recommend them to anyone. It was worth the drive from Chicago I would recommend them to anyone. It was worth the drive from Chicago More

Got there at noon on Saturday drove 3 trucks and left with the last one.will be back for the next one when the time comes! with the last one.will be back for the next one when the time comes! More