Lenz Truck - Fond du Lac, WI

Great experience buying a used truck with a trade in vehicle Mike was very helpful in selecting a truck that was right for me. He let me drive and check out the truck as long as I wanted too. After the color di Mike was very helpful in selecting a truck that was right for me. He let me drive and check out the truck as long as I wanted too. After the color didn't work with my wife Mike compared another truck with the same features. Mike was patient and made me comfortable during the whole process. I would rate the whole experience five star.. Ron Schauland More

Mike is GREAT! Came back to Lenz to purchase a new vehicle since my first buying experience years ago was great. Mike helped us through the process without any expe Came back to Lenz to purchase a new vehicle since my first buying experience years ago was great. Mike helped us through the process without any expectations from us and answered all of the questions that we had. I have referred family members to Lenz and would happily return again. Mike comes highly recommended for anyone in the market for a new vehicle! Thanks again Mike, I LOVE my new F150 Platinum:) More

Great experience all around from first setting foot on the lot to driving away in a new truck. Will definitely recommend and look to be back in the future. all around from first setting foot on the lot to driving away in a new truck. Will definitely recommend and look to be back in the future. More

Excellent experience! I had a terrific experience at Lenz. I dealt with Mike Buhler. Mike was friendly, knowledgeable, and a pleasure to work with. When my family and I cam I had a terrific experience at Lenz. I dealt with Mike Buhler. Mike was friendly, knowledgeable, and a pleasure to work with. When my family and I came to pick up the truck I had purchased it looked absolutely fantastic just as Mike had promised. If you are in the market for a truck I highly recommend Lenz, I’d also like to give another thanks to Mike Buhler, it was a true pleasure to work with you. I’ll be back when the time comes. More

Very customer focused! The team at Lenz went way above expectations to get me into the truck I wanted. I would highly recommend buying from them! They understood my needs an The team at Lenz went way above expectations to get me into the truck I wanted. I would highly recommend buying from them! They understood my needs and made it happen. More

Great customer service I had been searching the internet for weeks to upgrade our truck. Our family was growing out of the old one and I started my search. I was able to com I had been searching the internet for weeks to upgrade our truck. Our family was growing out of the old one and I started my search. I was able to compare a lot of options and pricing online. I found the truck I was interested in at the Minocqua location. We were going to be camping in the area, so I scheduled a test drive with Steve Svendsen. The truck was ready for us and we took it for a ride. We came back to the lot, and a couple hours later we had a new truck! We got a very fair price for our trade-in, which we purchased from Lenz in Fond du Lac. The new truck exactly fit our needs and the whole process was very streamlined. Thank you Steve and Lenz Trucks! More

Most Efficient Process in the Business I bought an f-150 and was in and out in 1 hour and about 40 minutes of that was a test drive and walkthrough on the truck before I said lets buy it. I bought an f-150 and was in and out in 1 hour and about 40 minutes of that was a test drive and walkthrough on the truck before I said lets buy it. Price was good compared to the shopping I did and the fellas at Lenz don't pressure you or waste your time. Contract was done in minutes and the process was over in about 20 mintues with title, new plates, everything. Great people. More

Found the exact truck I was looking for. Great to work with. Easy transition to my new vehicle from my old one. Great experience all the way around. Definitely worth the two hour drive. Great to work with. Easy transition to my new vehicle from my old one. Great experience all the way around. Definitely worth the two hour drive. More

Easy no pressuring from salesman Easy to view trucks on the Internet. Sam got back to me right away on the truck I had questions on. With a few pictures of my truck he was able to gi Easy to view trucks on the Internet. Sam got back to me right away on the truck I had questions on. With a few pictures of my truck he was able to give me a rough estimate what it was worth and he was extremely helpful getting a few issues resolved on the truck I bought. More

I bought a Lenz Lemon In mid June I bought a used 2015 GMC diesel. The truck looked great and had 55000 miles. The dealer window sticker showed that all of the vehicle syst In mid June I bought a used 2015 GMC diesel. The truck looked great and had 55000 miles. The dealer window sticker showed that all of the vehicle system were checked and worked correctly. They were kind enough to deliver the truck as I had been ill. I went out the next day and was unable to start the truck. Called Lenz, they suspected a bad battery and did pick up the truck and replaced the battery. The next day the truck would not start again. They told me the service man lives near my home and would stop on his way to work at 7:30 AM if that was OK. The next day no service man. Called and he did get out at 12:30 PM. They took truck and was under GM warranty. Truck returned and I drive it for first time for 13 miles. Fails to start at first. also see low coolant and problem with the DEF sensor. I drive the truck to dealership and they will take to GM. They learn that there is a bad relay (starting problem) and bad DEF sensor, GM says no issue with coolant. They take truck bad to Lenz who sees coolant leaking. Lenz says they will look at it, I tell them I know nothing about truck issues but a google search tells me it is displaying a bad head gasket. They take it to GM. Different dealership and they say yes head gasket. Upon further inspection it is a cracked head and the truck is hydro locked with bent rods. Takes a week to repair but no cost due to GM warranty. Seven weeks from the time of purchase I get it to use and it is repaired by GM. Park the truck and then find oil under it. Drive it and oil is spraying on to exhaust causing smoke. I take it to GM and they now find a bad gasket that will take 12 hours to repair. Need to cancel planned trip with truck due to issue. My feeling is that Lenz never did or did a very poor job on the truck inspection prior to placing on the lot. I am lucky that it is under GM warranty so no cost other than all of the lost time and canceled trips with truck . If I found these issue in 13 miles of driving why did they not discover the issue and correct? If you buy a used vehicle make sure they do the check and maybe have a independent third party check the truck. More