Lenz Truck - Fond du Lac, WI

I recently purchased an 07 Toyota Camry from Justin at Lenz. I was pleasantly surprised to find this at a truck dealership, but I was happy I did. Justin was attentive and accommodating, and resolved a co Lenz. I was pleasantly surprised to find this at a truck dealership, but I was happy I did. Justin was attentive and accommodating, and resolved a couple of small issues during the sales process. He even came in on his day off to work around my schedule, which was much appreciated. He also sent a follow up email to check in and make sure everything was alright with the car I purchased. Thanks Justin! More

Baldemar recently handled an issue with my rear defrost not working. He got it fixed up within a couple days, much faster than expected. The whole transaction was easy and painless, and done in a timely ma not working. He got it fixed up within a couple days, much faster than expected. The whole transaction was easy and painless, and done in a timely manner. Thanks for getting me taken care of! More

My wife and I went there to look at the 2016 Honda Pilot Touring SUV on the lot and test drive it. I also took it to my mechanic as we liked it and wanted it checked over first. My mechanic came up with a Touring SUV on the lot and test drive it. I also took it to my mechanic as we liked it and wanted it checked over first. My mechanic came up with a list of repairs/maintenance items that Lenz should do before we bought it. One MAJOR item was to replace the timing belt, which should be replaced at 100,000 miles (The SUV had 106,000 miles on it). It's an interference engine, if the belt breaks the valves and pistons collide, destroying the engine. The salesman checked (?) with the sales manager and said they wouldn't do it or drop down the price to cover it. It's a $900 repair! I can't believe they're selling a vehicle that the new owner will have to sink $900 into immediately! The vehicle shouldn't have been on the lot until it was repaired! Needless to say, we walked out and will NEVER come back. More

Mike B. from SaleDept was lack of notification when vehicle not available. Appointment was made; I drove hours the next day to checkout a truck but was told upon arrival that vehicle was sole the day b vehicle not available. Appointment was made; I drove hours the next day to checkout a truck but was told upon arrival that vehicle was sole the day before. I asked why don't he give me a call that way I won't waste my time and his response was "oh we get hundred of calls everyday". What a waste time and gas money. Worst Salesman I ever met!! More

Dave got us awesome financing and wrapped up our deal expeditiously! In my opinion he is a consumate professional that truly cares about you! Buy your vehicle here...you will be glad you did!! expeditiously! In my opinion he is a consumate professional that truly cares about you! Buy your vehicle here...you will be glad you did!! More

We went to lenz and had a very pleasant experience. There was no hassle and mike made everything so easy and was very friendly. There is no pressure and we were able to take our time on a test drive and look was no hassle and mike made everything so easy and was very friendly. There is no pressure and we were able to take our time on a test drive and looking around and deciding what we wanted to do. Mike was there for any questions we had and made our experience one we will never forget and will definately be going back there when we r ready for our next vehicle. Also Dave in the financial department was a very big help also got us a great monthly payment and helped us along also with any questions we had. More

I visited 7 dealers looking for a used extended cab pickup with an 8' box. Each sales person spent time looking at all their inventory in all their locations and could not find one. A couple suggested pickup with an 8' box. Each sales person spent time looking at all their inventory in all their locations and could not find one. A couple suggested new but still could not find what I was looking for. One person suggested I look at Lenz Truck Center. When I got home I went online and searched the Lenz inventory and found exactly what I wanted. I knew they were closed so I sent an email indicating my interest in the truck. I received an immediate reply back from Devon saying they still had the truck. He provided his cell number and said call anytime. I called the next morning and by the end of the conversation I was on my way to Fond du Lac (2 hr drive). Devon was waiting for me when I pulled in the parking lot. He had the truck right at the front door all washed and ready for inspection and a test drive. Once Devon answered a couple of questions he left me alone . No pressure, no "I have to go with you on the test drive" just "I'll be inside if you need anything". I loved the truck! The asking price was extremely reasonable so no need to negotiate a deal. Lenz arranged financing at an attractive rate and within 30 minutes I was out the door with my new truck (including plates). More

Best experience ever Everyone was very friendly and helpful, no hassles on anything. Even took care of registration, title and plates. Awesome. I have never had such an ea Everyone was very friendly and helpful, no hassles on anything. Even took care of registration, title and plates. Awesome. I have never had such an easy experience when purchasing a vehicle. More

Outstanding truck buying experience! From our first contact with your dealership to our driving out in our new truck, our experience was amazing! Everyone was so pleasant and helpful, ve From our first contact with your dealership to our driving out in our new truck, our experience was amazing! Everyone was so pleasant and helpful, very professional. Being able to get and put our new plates on the truck right there at the dealership was an added bonus -no standing in line at the DMV. We are recommending you to everyone we can! More

A HORRIBLE second purchase Recently bought a used 2017 Chevy Silverado w/High Desert pkg. So far nothing wrong with truck itself. (1) When I purchased I received 1 key phob and Recently bought a used 2017 Chevy Silverado w/High Desert pkg. So far nothing wrong with truck itself. (1) When I purchased I received 1 key phob and asked if there was 2. Was told no so I purchased another through them at $125 and 4 weeks later received the other one in mail. Contacted Charlotte Pegrem who sold me vehicle if I could get a refund for the non needed purchase. NEVER RESPONDED. (2) Noticed truck was past due on oil change by sticker and computer. I was told a little over 1 qt of used oil came out when changed. (3) Just received a notice via mail about an open recall (I had a 2016 model and gotten and took care of prior to lease return). Looks like they (dealership) have gotten to big, too fast and only care about churning out trucks and not the customer. BUYER BEWARE, DISHONEST More