Lenz Truck - Fond du Lac, WI
Fond du Lac, WI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,412 reviews
Very easy to work with. Only concern is delay in some communications after the deal was made. Outside of that a smooth process and experience. Only concern is delay in some communications after the deal was made. Outside of that a smooth process and experience. More
Zoey was a big help. Being g 150 miles away and being able to most of the work through email worked flawlessly! I would buy a vehicle through Lenz again. Being g 150 miles away and being able to most of the work through email worked flawlessly! I would buy a vehicle through Lenz again. More
Awesome people, amazing dealership. Huge selection of all vehicles. I have bought/sold 15+ vehicles from this place. They are fair and very professional every time. They go above and be Huge selection of all vehicles. I have bought/sold 15+ vehicles from this place. They are fair and very professional every time. They go above and beyond for their customers. Tyler is an awesome salesman who i highly recommend. No disappointments here. A+++ dealership. More
Our sales representative here and Minaqua coordinated a seamless transfer of my truck. The service department performed excellent work on the installation of my new receiver, and they even delivered the tr seamless transfer of my truck. The service department performed excellent work on the installation of my new receiver, and they even delivered the truck to my house. Will definitely buy from Lenz in the future. More
Easiest deal I’ve ever made. They had the vehicle I wanted, picked us up at the airport over an hour away signed a couple papers and drove away great prices great people!! They had the vehicle I wanted, picked us up at the airport over an hour away signed a couple papers and drove away great prices great people!! More
Quick and easy process but was unclear of the factory warranty transfer but overall great experience warranty transfer but overall great experience More
We recently purchased a Chevy Equinox, and we couldn't be happier with our experience. Our salesperson, Brian Pahnke, was knowledgeable and took the time to understand our needs, guiding us without any press happier with our experience. Our salesperson, Brian Pahnke, was knowledgeable and took the time to understand our needs, guiding us without any pressure. The entire process was smooth, from the test drive to the final paperwork. More
Dealership was extremely easy to work with! On the day of signing, Zak, the sales rep had an emergent medical issue and was not going to be there. One of his coworkers, Patti, covered for him. On the day of signing, Zak, the sales rep had an emergent medical issue and was not going to be there. One of his coworkers, Patti, covered for him. Although in the end Zak showed up for a few minutes to make sure all went well. Great experience! More
I've purchased 5 trucks at Lenz and this time was treated so poorly I will NEVER buy anything there again. Bill Patterson just ignores all attempts to get things corrected after the sale. They only care abou so poorly I will NEVER buy anything there again. Bill Patterson just ignores all attempts to get things corrected after the sale. They only care about making the sale then they are done with you. My truck that was traded in had a hitch that their shop would have to remove and send back since they are 2.5hrs from me. Bill said they would send it back but here we are a month later and countless emails and calls but still no hitch. Additionally, when I picked up my 2023 F250 at close to closing time, they had to washed it which was nice but it made the scratches in the front driver and passenger window not noticeable. The next morning I saw them and reached out to Bill Patterson. He claimed their service department would reach out and get it set to be taken care of. These scratches are so deep they can actually be felt. The two windows at Ford would be $1400 to replace. They have avoided me and all contact to correct this issue. They should be embarrassed to treat any customer let alone one who has purchased 5 vehicles and owns a company that requires 2 trucks every 3-4 years. I would Advise purchasing elsewhere. Very disappointed with Lenz in general. More
Mike was an absolute pleasure to work with! We would recommend him and Lenz to anyone! Great people, great prices and no hidden fees. Will definitely make our future purchases from them! We would recommend him and Lenz to anyone! Great people, great prices and no hidden fees. Will definitely make our future purchases from them! More