Lenz Truck - Fond du Lac, WI
Fond du Lac, WI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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We bought a truck today from Lenz in Fond du Lac and Justin Werdin was our salesman! He was friendly and positive! They had the truck that we were looking for and the whole process was quick! We will de Justin Werdin was our salesman! He was friendly and positive! They had the truck that we were looking for and the whole process was quick! We will definitely come back in the future for our next vehicle! More
Justin was great to work with and vary informative during the sale process. The entire staff was vary friendly and helpful! Great place to buy a truck. the sale process. The entire staff was vary friendly and helpful! Great place to buy a truck. More
Excellent service!!!! We had such a smooth process and it was the easiest buying process we have ever had. We really liked that the environment was casual and no one was pushy. Mike made us feel comfortable was the easiest buying process we have ever had. We really liked that the environment was casual and no one was pushy. Mike made us feel comfortable immediately and like we have known the Lenz team for years, even though this was our first buying experience there. The best thing Lenz has done was allow you to browse the lot without a sales person following you. When we were interested in a vehicle, we just went inside and were fortunate enough to have Mike there. He's the BEST! More
Justin was amazing from start to finish. He answered my inquiry within minutes even though it was Sunday. His service was customer focused throughout! I would definitely recommend Lenz to family & friends. inquiry within minutes even though it was Sunday. His service was customer focused throughout! I would definitely recommend Lenz to family & friends. Thank you Justin! More
I seen a truck that caught my eye online, I made one phone call and it was my lucky day Mike picked up my call I told him my situation and before I knew it Mike made things happen when other dealerships phone call and it was my lucky day Mike picked up my call I told him my situation and before I knew it Mike made things happen when other dealerships couldn’t, he went well above and beyond to make a deal that I could not resist, thanks again Mike for all the help and getting me into a beautiful truck. More
Mike Buhler is a terribly rude salesman. I have purchased many vehicles over the years and have never been treated so poorly. I inquired about a vehicle Lenz Truck had online and it turned out to be misrepre many vehicles over the years and have never been treated so poorly. I inquired about a vehicle Lenz Truck had online and it turned out to be misrepresented. It was listed as an extended length Expedition but was a short version. I accepted that as an honest mistake. So, Mike sent me an email several other Expeditions they had which were similar. One of the trucks fit all the specifications we were looking for. I contacted Mike to set up an appointment. The vehicle was at the Minocqua location, and I asked for it to be moved to their Fond du Lac location to test drive it. Mike told me they have a policy that I needed to sign a contract and pay $500 to move it from one of their stores to the other. I told him I wanted to see it and drive it before signing a contract. His rude response was that they ship trucks all over the country every day and that's just the way it is but if I want to drive the 5 hours to Minocqua I could. I was ready to purchase this truck if it was what it was advertised to be but, Mike didn't want the business. I'll go elsewhere. More
They were great, never have I purchased a truck and brought it home the same day. These people were great to work with and did every thing possible to put it that truck and driving away in 2 hours brought it home the same day. These people were great to work with and did every thing possible to put it that truck and driving away in 2 hours More
Mike emailed me right away about the truck I wanted. Then set up an appointment and he sold me the truck with no pressure. He was extremely nice and very helpful. I will recommend all my friends and family t set up an appointment and he sold me the truck with no pressure. He was extremely nice and very helpful. I will recommend all my friends and family to buy vehicles from Mike from now on. More