Lenz Truck - Fond du Lac, WI

I began my search for a new truck at the beginning of March 2023. Specifically, I was interesting in purchasing a Ford F-350/450 dally crew cab to tow an RV i have on order. I went to a Ford Dealer and March 2023. Specifically, I was interesting in purchasing a Ford F-350/450 dally crew cab to tow an RV i have on order. I went to a Ford Dealer and put a down payment on a new 350 Lariat. Unfortunately, Ford was unable to provide an estimated manufacture date to the Ford Dealer. The best they could offer was an indefinite wait for something to happen. I went to a Ford Dealer in Huntley, IL who carried a fairly wide offering of trucks, but they honestly did not seem to be interested in selling me anything. They would not respond to emails or to voice mail messages. So I widened my field of search. (I live in the western suburbs of Chicago). The nearest seller of a wide assortment of trucks, I discovered, was in Fond du Lac, WI: Lenz Trucks. I called them up about a truck I saw online and talked to Brian Pahnke. He was extremely responsive. He answered my questions and was extremely quick to respond to voice mail inquiries. I provided information on my trade in and they came back with an offer, sight unseen, The offer was 3k lower than the KBB trade in value and I countered with splitting the difference. They responded with 1k more. Inasmuch as that was an acceptable counter offer, I agreed. I made the appointment to drive out to Fond du Lac. When I arrived, the truck was already out front. I took it for a test drive. They did the same for my car. 20 minutes later, I was in the finance managers office signing the documents and the vehicle was mine. They did a great job explaining how vehicle sales are handled in WIsconsin. I turned over my title, they gave me the keys, and I was gone within an hour of arriving. This truck was the 18th vehicle I have purchased, and certainly falls in the top 5 purchases with regard to ease of purchase and cooperation of the those involved in the sale. I highly recommend Lenz. Dave E, More

I traded in the 2016 XTS and paid $25,00. 00 towards a 2021 XT4. I have driven my new car for nearly 2 months, most of the electronics does't work. The "lazy" salesmen must have assumed a 202 00 towards a 2021 XT4. I have driven my new car for nearly 2 months, most of the electronics does't work. The "lazy" salesmen must have assumed a 2021 Cadillac would by perfect so I think at his desk checked all the yes but in reality lots of things are wrong. I would never advise anyone to purchase a vehicle from Lenz Truck in Fond du Lac. More

This is the second truck I've bought through Lenz. Mike has provided excellent service on both occasions. The ceramic seal and bed liner application on site allows you to leave with a truck that is re Mike has provided excellent service on both occasions. The ceramic seal and bed liner application on site allows you to leave with a truck that is ready to go. I will continue buying trucks from Lenz in the future. More

Just like it says, experience was 100% top notch! ! Highly highly recommend using Mike to get your next vehicle!!!! ! Highly highly recommend using Mike to get your next vehicle!!!! More

P*** poor service financing company does not answer back to anybody I waited 2 days for an answer and got nothing back to anybody I waited 2 days for an answer and got nothing back More

Never responded to my inquiry on the 22 ford f250, if you’re going to take the time to advertise at 80g truck you would think they would be eager contact you to sell it when someone inquired given the c you’re going to take the time to advertise at 80g truck you would think they would be eager contact you to sell it when someone inquired given the current market, so.. good job. Bought elsewhere. More

I recently purchased a 2020 Ram from Lenz. I worked with Mike Buhler and it was an excellent experience. Mike gave me time to look over the vehicle and ask questions. I didn't have to spe I worked with Mike Buhler and it was an excellent experience. Mike gave me time to look over the vehicle and ask questions. I didn't have to spend hours upon hours going over paperwork. I've only had the vehicle for a couple days, but I'm very happy with the vehicle at this point. There is only one thing from keeping this a great review. I fully understand the no haggle approach to the price of the vehicle and am comfortable with what we paid, however, the truck didn't have a tonneau cover with it. I was hoping, for the money I spent on the vehicle, that they would have been willing to add this to the truck. That was disappointing. Also, there were times when the financial department was difficult to get hold of (full voicemail). My insurance company had a couple questions and had a difficult time getting hold of someone initially. They did get hold of someone and got the information they needed but it sounds like they had to get a few extensions. I would certainly recommend Mike to work with. He's very down to earth and relates well to the costumer and overall, the experience was good. More

I had the distinct pleasure of having the opportunity to work with Mr. Buhler on the purchase of my 2022 GMC Yukon Denali. Within minutes of submitting my request for information on the vehicle, Mr. Buhler work with Mr. Buhler on the purchase of my 2022 GMC Yukon Denali. Within minutes of submitting my request for information on the vehicle, Mr. Buhler contacted me. He provided me with all of the information I needed to make my decision, which was one of the easiest decisions I have ever made regarding the purchase of a vehicle. I drove over 12 hours to pick up my Denali and Mr. Buhler was waiting for me at 7:30 AM the following day to hand me the keys. This experience was far and away the absolute best vehicle purchasing experience I have ever had! Thank you, Mr. Buhler! More

I recently purchased a truck from Sam! He was extremely easy to work with and very friendly. I will be returning to Sam for all my future car purchases. Thanks again Sam!! He was extremely easy to work with and very friendly. I will be returning to Sam for all my future car purchases. Thanks again Sam!! More

I recently purchased a truck from lenz trucks. This was my 2nd truck from them. I llimped my 2007 Silverado up to see what could be done. Mike Buhler meet me and had two truck ready and waiting This was my 2nd truck from them. I llimped my 2007 Silverado up to see what could be done. Mike Buhler meet me and had two truck ready and waiting for me to check out. After picking the one I like he did any and everything to make my deal the best he could. I left the dealership very happy and with a very awesome truck. More