Lenz Truck - Fond du Lac, WI

Let me start by saying I rarely do this, but felt compelled to send a quick note expressing my appreciation for the experience my family had at your dealership last evening. We worked with Sam Pegra compelled to send a quick note expressing my appreciation for the experience my family had at your dealership last evening. We worked with Sam Pegram, who did a wonderful job catering to our every need. He was very thorough and honest. He helped us drive away with a 2009 GMC Acadia, but more importantly helped your dealership gain a long term customer. I will not have issue referring your dealership to those in the market for a new vehicle. Please extend my thanks to Sam and Nik for their efforts and allowing us to leave your dealership happy and relieved! Job well done. More

Mike was an excellent salesman. He was very knowledgeable about the vehicles that we were interested in and provided us with great customer service. He went above and beyond the call of duty by making sure about the vehicles that we were interested in and provided us with great customer service. He went above and beyond the call of duty by making sure that our car was washed, buffed and filled with a full tank of gas before we drove it off the lot. The day we were coming to pick-up our car, Mike called the us to let us know that everything is in order and that he looked forward to seeing us. You don't find that kind of personalized service everywhere. We will definitely be coming back to Lenz for future used-car purchases. More

It was a pleasure to buy my 2007 Pilot from Lenz truck. Dealing with the many care dealerships before Lenz I was dreading to shop anymore. Everyone at Lenz was very friendly and it made an experience that Dealing with the many care dealerships before Lenz I was dreading to shop anymore. Everyone at Lenz was very friendly and it made an experience that I dreaded a pleasure. More

This is my 2nd truck purchased from there lot. I was faced with a crisis when my 2008 Ford F-150 had some minor transmission issues and I found myself unable to get home over the weekend and was within faced with a crisis when my 2008 Ford F-150 had some minor transmission issues and I found myself unable to get home over the weekend and was within 1 hour of the Lenz Dealership. I was able to get the truck to their facility with there assistance. I was able to upgrade to a newer 2010 model with no money out of pocket and improved terms over existing loan and was able to leave the lot by 2pm the next day. The people there work as a team and want the customer to be satisfied with there new purchase. There is not many car lots where you can also find a great truck at a great price. More

I live in Indianapolis, Indiana so I needed to review the vehicle via the website; email and telephone conversations with Ryan. He was very helpful and answered all my questions. I had several special requ vehicle via the website; email and telephone conversations with Ryan. He was very helpful and answered all my questions. I had several special requests (having the car inspected at another dealership; getting picked up at the airport and some minor touchups on the paint). On the day that I picked up the car, someone met me at the airport; ordered special paint for some very minor touch-ups; and meticuliously completed the work. When I arrived at the dealership, the car was parked out front and it was immaculate and ready for me to drive home. Everyone that I came in contact with was friendly, and focused on customer service. When it was time to make the financial arrangements, Dave handled everything with ease. I was not pressured in any way and they were genuinely interested in ensuring that everything was taken care of for me. I have bought many vehicles and those experiences were not always very pleasant. This was not the case with Lenz. The car that I bought was a 2007 Corvette, which had been a dream for me for many years. And the folks at Lenz truck center made this the a truly wonderful experience. I would highly recommend them to anyone. Thank you More

I consider Lenz Truck Center a quality place to purchase a Truck. Their marketing represents the truck accurately and allows ample methods to make sure this is what you want to buy. Steve is a great guy an a Truck. Their marketing represents the truck accurately and allows ample methods to make sure this is what you want to buy. Steve is a great guy and very patient with timid buyers. He was willing to work with several different options to get together with me to save time and hassle. After my purchase and on the drive home, I had a problem with my air conditioning. I contacted Steve and he returned my call while on his time off and while at the hospital with the birth of his child. This is commendable and shows true dedication to his customers. He sent me to Dan in service. Dan took care of my issues at no charge and made sure that it was fixed right. Shaun was on the phone constantly keeping me informed of any issues with scheduling and did a great job keeping me up to the minute on the situation. Thanks Lenz for a great experience. I will highly recommend you to anybody I know looking for a truck to buy!!! Their pricing reflects their quest to find quality hard to find trucks. WELL WORTH IT!! Jason Erickson Houlton WI. More

"Ive bought 2 trucks from Lenz Truck Center in the past 2 years and my experience has been the best! I live 400 miles away and they treated me better in every way possible than any local dealership ar past 2 years and my experience has been the best! I live 400 miles away and they treated me better in every way possible than any local dealership around. Lenz Truck Center knows Trucks!! Rob Glentz, Big Rapids Michigan More

First day I went there, I met a salesman outside. He said he'll be right with me after he helped another customer. I waited 20 minutes and watched the salesman walk back into the dealership office and back o he'll be right with me after he helped another customer. I waited 20 minutes and watched the salesman walk back into the dealership office and back out. He never came back nor did he send someone else to come help. Seems he wanted to get all the customers for himself that day. Well, I came back the next day and picked out my car, put down a small payment and took the information back so I can give it to my bank. But I soon found out that Lenz no longer wanted to sell me the vehicle unless I finance my vehicle through the dealership's banks. When I asked my bank this, they said it was because the banks that Lenz Truck's deal with cannot compete with my bank's interest rates. In other words, Lenz Truck has banks that will finance you and charge you excessive interest. So they refuse my bank, even though I already had the check and was ready to go get my car. Unless you plan to get financing with high rates through Lenz, don't waste your time here. They pretend to be friendly as long as you do what they want... buy a car through their banks only. More

Considering I came in with a problem veicle, I left realitivly happy. My car that I bought from you 4 months ago was giving me peoblems time and again. I was able to work out a deal althogh, I would realitivly happy. My car that I bought from you 4 months ago was giving me peoblems time and again. I was able to work out a deal althogh, I would have liked to receive more for my trade in. More

I was looking for a Ford Mustang. I found Lenz Truck I was looking for a Ford Mustang. I found Lenz Truck center on a ebay ad. I called and talked to Ryan Knueppel. We worked out a great deal on the ph I was looking for a Ford Mustang. I found Lenz Truck center on a ebay ad. I called and talked to Ryan Knueppel. We worked out a great deal on the phone. I drove 170 miles to find the car inside and ready for me to look at, and test drive. The car if anything was under rated on the internet. Way better in person. These guys got me in and out with in a half and hour. When I went to leave I plugged my GPS in to find the 12 volt outlet did not work. Ryan ran it back to the service guys. With in five minutes they had it fixed, and I was on my way. I could NOT say enough good things about everyone that I met at Lenz Truck center today. Guys I will check back when I am looking again! Jim the snakeman More