Lenz Truck - Fond du Lac, WI

I found the truck I ended up buying online at your website on a Thursday night and was very interested in finding out more about it. I contacted Lenz on Friday morning and was answered by Jay Smith. H website on a Thursday night and was very interested in finding out more about it. I contacted Lenz on Friday morning and was answered by Jay Smith. He was a pleasure to talk to and answered all the questions I had concerning the truck. He also physically drove the truck, looked it all over and even sent me pictures of the one deep scratch that was on the truck. Coming almost 2,000 miles from Washington state I was nervous to be buying a truck sight unseen. When I got to Lenz auto group the truck was everything I was hoping it would be. Their were no surprises and everything was as described Jay handled all the paperwork fast and efficiently and I was on my way to a 34 hour trip back to Washington. Thank you for making everything so easy and for the beautiful truck! I will recommend Lenz to friends and family for future purchases! More

Brad was awesome to work with and made the 2+ hour drive well worth the drive. Thanks for a great truck and buying experience! Any questions I had they had answers for and were very reassuring if I had conc well worth the drive. Thanks for a great truck and buying experience! Any questions I had they had answers for and were very reassuring if I had concerns. When I am in the market for a new truck I KNOW where I'm going. You should to! Mike from Wausau More

Steve was very patient with. I would give him the number of a vehicle and he would get it for me. He put with me for 2 days before he found a vehicle I wanted. Paperwork was easy and very fast. Thank you St of a vehicle and he would get it for me. He put with me for 2 days before he found a vehicle I wanted. Paperwork was easy and very fast. Thank you Steve for all of your hard work! Jason Steele De Pere, WI. More

This was an internet sale. I am from Southwest Lower Michigan and needed to get a truck for my business right away. I looked in my area and was having trouble finding one, so I searched online. I found Michigan and needed to get a truck for my business right away. I looked in my area and was having trouble finding one, so I searched online. I found the one at Lenz and decided to give them a call. I was uneasy about buying a big ticket item that far from my area. I was very happy I did. I was very pleased with the whole buying experience and would no doubt refer a friend or buy from them again. Great Job!! More

This is our second vechicle in one year through LENZ! From working with sales to working with Dave Reilly everything went smooth!Outstanding All around!Of all the dealers Ive dealt with through the years From working with sales to working with Dave Reilly everything went smooth!Outstanding All around!Of all the dealers Ive dealt with through the years LENZ went above and beyond! Im a pretty impatient person so i would call to see how everything was going and not once would i get a negative response.Always there to help and inform.I truly believe LENZ has stepped up to the plate to work with the public.Thank You! More

MARK CAME THRU IN THE END FOR ME. HE MADE MY PURCHASE A PLEASURE INSTEAD OF A HEADACHE. MARK WENT ABOVE AND BEYOND TO MAKE MY SUBARU THE BEST IT COULD BE. THANK YOU MARK!!!!! IN THE PAST I HAD HEARD N PLEASURE INSTEAD OF A HEADACHE. MARK WENT ABOVE AND BEYOND TO MAKE MY SUBARU THE BEST IT COULD BE. THANK YOU MARK!!!!! IN THE PAST I HAD HEARD NEGATIVE RESPONSES TO THE MENTION OF LENZ TRUCK. I LIKE TO BASE MY OPINIONS ON MY EXPERIENCES-I CAN'T STRESS ENOUGH HOW NICE MARK WAS TO WORK WITH. DANA MILLER More

Overall great experience, Dave, Mark, and Sean treated me with respect, and answered all my questions.It was not the typical car buying experience.Customer service was great to work with, when a small proble with respect, and answered all my questions.It was not the typical car buying experience.Customer service was great to work with, when a small problem developed. They got me in and out quickly.I would highly recommend them. Mike, Fort Atkinson, WI More

Best place to buy a truck in the world!!! Great people, Great trucks. They are very quick to get back with you and if they do not have it, they will find it very quick. Amy and Sam go out of their way to m Great trucks. They are very quick to get back with you and if they do not have it, they will find it very quick. Amy and Sam go out of their way to make sure you get what you want and they will even deliver it too. More

Exceptional customer service, coupled with professional and speedy transactions. This is how business should be done, with a handshake and follow through. Not one single complaint or one single suggestio and speedy transactions. This is how business should be done, with a handshake and follow through. Not one single complaint or one single suggestion to improve. I will buy from and sell to again. More

First of all I would like to share with you how much I like your website for searching trucks. I looked all around for a truck in my area (Green Bay) and could not find one I liked. Then I remembere like your website for searching trucks. I looked all around for a truck in my area (Green Bay) and could not find one I liked. Then I remembered your commercials (Great by the way) and so I checked out your website. Loved it. From the pictures you have on there down to the video. Video was GREAT! I filled out the pre approved application and had a phone call from Nic at 9:00 the next morning. I talked to him for awhile and let him know where I needed to be to feel comfortable. He worked very hard to get a deal done for me w/o any money coming out of my pocket. He was great to work with. Then he handed me off to Bill. Great guy. He worked with me and had things taken care of right away if I found a problem with my truck. This truck (2005 Navy Blue Chevy Silverado) is the first truck I have ever owned. I want to thank you for hiring such good people. My first truck will not be the last one I buy from you. Whenever I decide to get a new one (will be a long time), I will definitly come to you guys. I will also recommend your company to anyone I know that is looking for a truck to buy. Everyone was very nice right down to the guy that put gas in my truck before I left. My father in law was with me and he even said the next time he is looking for a new truck, he is going to look at your website first. And trust me that is big because he has only bought trucks from one dealership in Marinette. I was very surprised. Then I am not sure if you were the one or not but while we were waiting for my truck to come back from getting gas, you (I think it was you) asked us where we were from and I said Green Bay. Your first reply was GO PACK!!! Then you said to have a good day. You didn't even have to say anything to us but you did. That sums up your business. Very very polite and thoughtful. Again thank you very much for making it so easy to buy my FIRST truck. More