
Lenz Truck - Fond du Lac, WI
Fond du Lac, WI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Felt like we were more of an inconvenience than a customer. Salesman spoke entirely to fast. Waited over 30mins to speak with financing. Purchased a dirty vehicle on an empty gas tank. Salesman did p customer. Salesman spoke entirely to fast. Waited over 30mins to speak with financing. Purchased a dirty vehicle on an empty gas tank. Salesman did put enough fuel in it for my wife to drive home in the snowstorm, so that was good! Zero negotiating with me even after I pointed out scratches and heavy chips he didn’t even know about. His answer was always “that’s factored into the price!” Now I’m out another $800 to fix the hood. My bank called me to tell me after the purchase that we actually qualify for a lower interest rate that was assigned due to being an existing customer. But I did like Dave’s flashy Rolex. I work as a Union Contractor with hundreds of coworkers, they told me Not to purchase from Lenz, they were right. Lesson learned. More
I am writing to formally express my concerns regarding the quality of repairs and installations performed on my truck, which I purchased from your dealership in late November. After a recent inspection fo the quality of repairs and installations performed on my truck, which I purchased from your dealership in late November. After a recent inspection following an oil change, I discovered several issues that raise questions about the thoroughness and professionalism of the work completed on my vehicle. First, the exhaust system installed by your team was found to be held up using poor-quality welds and makeshift brackets that appear to be improvised from extra parts. This work does not meet reasonable standards, and the integrity of the installation is highly questionable. Given this, I am also concerned about other repairs performed, such as the front wheel bearing replacement and the exhaust manifold bolt installation. Additionally, I have discovered further issues with the vehicle, including: A windshield washer spray nozzle clogged with plastic, preventing proper functionality. A washer fluid reservoir filled with mold, which indicates improper maintenance or replacement practices. More
Always very friendly and willing to help with any questions and concerns. Will definitely buy here again! questions and concerns. Will definitely buy here again! More
Really easy to work with Mike was easy to deal with and honest about helping me find exactly what I needed honest about helping me find exactly what I needed More
First, l was given a rental car while my car was being fixed and it was absolutely disgusting. Completely dirty on the inside, garbage in the cup holders, every light blinking on the dash board. Secondly, fixed and it was absolutely disgusting. Completely dirty on the inside, garbage in the cup holders, every light blinking on the dash board. Secondly, l was pulled over due to the car not being registered properly. The issues with parts and the warranty took forever- 2 weeks to get our car back. I felt like l had to keep calling for updates. More
I was so impressed by this dealership and our sales rep, Baldemar. This was our first experience buying a car from out of state and we were nervous about not driving the actual car prior but through multipl Baldemar. This was our first experience buying a car from out of state and we were nervous about not driving the actual car prior but through multiple video calls all our concerns were addressed. They were also upfront with the sales price of the car and didn’t add on all these ridiculous fees later on in the process. The car was delivered to us in a timely manner and they followed up with us to make sure everything was in order. More
Not honest I trade a vehice in Mike said he would buy it for 21500 but at the end I notice they only gave me 20500 $1000 less than what we ageed on, advice check paper work before signing. would not it for 21500 but at the end I notice they only gave me 20500 $1000 less than what we ageed on, advice check paper work before signing. would not review your total or brake it down for what’ you're getting charge for. More
Great place to buy a truck and good people to work with. This was my second truck that I have bought from you This was my second truck that I have bought from you More
I appricate the great service by getting me in as i was coming thru town coming thru town More