Lenz Truck - Fond du Lac, WI

I made a cash purchase from Lenz. I worked with Brad for over three months as I got my money together. He was very professional and up front with the process and what trucks he had available. Lenz has the b over three months as I got my money together. He was very professional and up front with the process and what trucks he had available. Lenz has the best selection in a 500 mile area. I never went to the dealership or saw the truck first hand. Lenz video was very clear and the details on the truck were very well spelled out. Brad also worked with me on my trade in (sight unseen) and made me a fair deal. If you are in the market for a truck, this place is hard to beat and the follow up is excellent. Sincerely, Herb Reich More

was looking at new and used trucks at another dealership and was not happy with service, I saw the commercial for Lenz Trucks and also looked up there web page. was very impressed with details and video for and was not happy with service, I saw the commercial for Lenz Trucks and also looked up there web page. was very impressed with details and video for all the trucks I was interested in. I wrote down a few stock numbers and went to the dealership. the salesman was very friendly and helpful and bought out all the trucks I was interested in and let me decide if I wanted them. there price was way below any other dealer I had been too he answered all my questions and gave me a great deal for my old one. was in and out in a few hours with out any pressure to buy or not. More

I had been searching for a RAM Truck with a certain option comobation for months, and found what I was looking for at Lenz. I contacted Sam Pegram. He was very friendly and professional. I essentially option comobation for months, and found what I was looking for at Lenz. I contacted Sam Pegram. He was very friendly and professional. I essentially bought the truck over the phone. Sam had the side steps I wanted installed and sent me pictures of the finished product. When it came time to complete the deal, My wife and I flew in to Milwaukee, and Lenz was kind enought to send Ron over to pick us up. MKE is an hour south of Fond Du Lac - no small task considering the snow and recent bad weather. The truck was exactly as pictured, and more. The was no hidden charges and no BS. My truck is everthing I wanted and much, much more. I will certainly recommend Lenz and Sam for truck. Thier selection is impressive, and customer service phenominal. More

Found the exact truck I had been looking for on the Lenz website sunday evening, sent an email for a salesperson to contact me. Sam called my promptly Monday morning and arranged for me to come see the tru website sunday evening, sent an email for a salesperson to contact me. Sam called my promptly Monday morning and arranged for me to come see the truck that evening. The Duramax was exactly as described in their add, Sam was extremely fair in negotiating my trades and made the deal happen that night. Came back tuesday evening with the titles, quickly did some paperwork with Nik and was on my way with my new truck! I would highly recommend Sam and Lenz to anyone, probably the easiest vehicle purchase I have ever been thru! I will be back!! More

After experiencing a negative situation here in NJ, I phoned Lenz Truck Center one night and Mike Buhler called me back from home at 10:30 (my time) at night. He was honest, very knowledgeable, and very phoned Lenz Truck Center one night and Mike Buhler called me back from home at 10:30 (my time) at night. He was honest, very knowledgeable, and very friendly. I ended up flying out from NYC to Wisconsin the next morning and Met up with Mike. He's a heck of a solid, truthful guy, very hard to find such a person and such a dealership In this industry. I got a great deal on the best truck I've ever seen. I would definitely recommend Mike and Lenz to anyone, it was worth the trip. Probably the last honest auto dealer around. More

I was in a no win situation. Our primary family car was dead and we still owed money on it. After looking at nearly all the dealerships in the Milwaukee area and feeling that we had no options, my wife ca dead and we still owed money on it. After looking at nearly all the dealerships in the Milwaukee area and feeling that we had no options, my wife came accross Lenz Auto's website and found a couple of vehicles that seemed to be a good fit for our family of 6 humans and 2 dogs. While in the middle of my evening commute, I was able to call Lenz Auto and obtain a preapproval for a loan. Within a minute of receiving the confirmation email, I had received a phone call from Nik Tries, the finance manager. By the time I made it home, I had a deal in place if I wanted it. We packed up the family and drove from Milwaukee at 7:30 at night to Lenz where Nik had agreed to stay as late as it took to get the deal done. Not only did he get the deal done, he was very thorough in explaining all the details and put up with 4 kids running around his office with recless abandon! This was truly a one-stop-shop experience, he handled the title-work and license and registration on the spot. We left there with a vehicle at 10:30 pm, grafeful beyond words for what was just done for us. I cannot thank Lenz Auto, and Nik Tries in particular for the accomodations we received. Our friends were so impressed by our story that they went to Lenz Auto and purchased a vehicle two days later! I cannot speak for them in specific, but their story is very similar to the treatment I received. I would recommend Lenz Auto as your first and last option if you are looking to purchase a vehicle! Brett - Milwaukee, WI More

My recent purchase of a used Ram 1500 Megacab from Lenz was my best car/truck buying experience ever. I live in Massachusetts and could not find the exact vehicle i was interested in locally. I expanded was my best car/truck buying experience ever. I live in Massachusetts and could not find the exact vehicle i was interested in locally. I expanded my search and found Lenz. WOW! What an inventory! Their website with all the vehicle information was extremely informative. Love the videos of each truck. The online information along with the prompt and candide responses from Ryan and his staff made this long-distance purchase possible. Dan Bergin (Service Manager) walked me through all aspects of my truck and addressed any concerns i was having. He also personally drove the truck for me to verify that it drove straight and true. This gave me a HUGE piece-of-mind before i jumped on an airplane and invested time and money on the trip. Can't say enough about the importance of being honest and direct especially with your long-distance customers. THANK YOU. Lenz's service is OUTSTANDING. The Ram 1500 was exactly as advertised which eased any anxiety i was having about not personally testing the truck before making the long trip. The truck was spotless, cleaned inside, waxed and ready to go. Ryan left me alone to inspect the truck end-to-end and i felt absolutely NO PRESSURE. Every member of Lenz's staff was extremely friendly, professional and helpful!! Including my Lenz-provided shuttle ride from the airport. This whole experience restores my faith in American service and business. Lenz treated me like I was the most important person in the world. Almost makes me want to move to Fond du Lac :-) Thank you so much Ryan for your service and leading your team to make this experience so smooth and enjoyable. You and your staff are the best! Oh, and i ended up with an awesome truck too. To top the whole trip off, my son and I drove through Detroit on our return and took in a factory assembly line tour of Ford F150s (no Dodge tour available but just as cool). Great Memories all around!! Obviously i'm sharing my experience with everyone as I show off my recent purchase. More

Ryan has been very helpfully and very polite. He has been very patient with me. I went to look at a truck on sat and came back a week later only to buy a different truck. He had my truck in the garage all re very patient with me. I went to look at a truck on sat and came back a week later only to buy a different truck. He had my truck in the garage all ready to go and be even helped me with the remote start on a very cold and windy day. Ryan is a good guy and highly recommended. Would I buy another truck from him? Definatly. Thanks for everything. More

This is a great dealership and Ryan Kuuepper knows how to treat customers. My wife and I drove up to Lenz Truck Center to look at 2 trucks we arrived at 10:30 AM. Ryan had truck #1 parked in front running a treat customers. My wife and I drove up to Lenz Truck Center to look at 2 trucks we arrived at 10:30 AM. Ryan had truck #1 parked in front running and waiting for us to test drive. We then drove truck #2, we liked it very much and came to quick aggreement on our trade. Short story...we were on our way home by 12:30. Two hours...test drive, deal-making and financing in and out! Very friendly staff and a great finance dept. For anyone looking for a truck I recommend Lenz Trucks first and to ask for Ryan Knuepper in sales. Mike M. Waukesha, WI. More

I had a wonderful experience at Lenz Truck Center with Mike Buhler! I traveled 500 miles by plane and by bus to buy a relatively low-dollar vehicle and Mike was there for me every step of the way - he eve Mike Buhler! I traveled 500 miles by plane and by bus to buy a relatively low-dollar vehicle and Mike was there for me every step of the way - he even picked me up at the bus depot! The truck was priced as advertised, in the immaculate condition as advertised, and with three quick signatures, I was out the door. Mike recommended a great local hotel and furnished a gift card for the Fleet Farm next door. And when I mentioned in passing on my way out that I had forgotten my gloves, he brought a pair out to me, WOW - what customer service! Thank you Mike at Lenz Truck for this easy and refreshing experience buying a truck. When it's time for another, I'll make the trip! More