Lenz Truck - Fond du Lac, WI

I purchased a 2018 GMC Sierra and within a week I had very serious problems with the check engine light. Which turned out to be a broken fuel pump I was not satisfied with their approach to fix it. It wa very serious problems with the check engine light. Which turned out to be a broken fuel pump I was not satisfied with their approach to fix it. It was satisfied with the transaction after work. More

The dealer did not disclose material information regarding the vehicle prior to the purchase even though there were multiple instances where an honest dealer would have done so. regarding the vehicle prior to the purchase even though there were multiple instances where an honest dealer would have done so. More

This process felt seamless and easy. Everyone we came in contact with at this location was great. We called ahead of time to reserve the vehicle for a test drive, we had no issues and de Everyone we came in contact with at this location was great. We called ahead of time to reserve the vehicle for a test drive, we had no issues and decided to purchase. My 11 year old daughter stayed in the lobby and Joshua kindly changed the channel to a kid friendly show for her without anyone asking as paperwork takes a while. I thought this was so nice, and I know it made this wait a lot easier on my daughter as we also had an hour drive back home. We loved the warranty offered with purchase of the vehicle and feel we're in good hands. More

The Tahoe I purchased was a complete SCAM. I have had the top end of the motor fixed, TWICE. running boards are busted, suspension was replaced, and now my transmission blew out. The extra ins I have had the top end of the motor fixed, TWICE. running boards are busted, suspension was replaced, and now my transmission blew out. The extra insurance I bought from them as well, was a complete SCAM. They don't cover anything but some parts that are found in the fine print of paperwork. I will not be back to Lenz and I'm telling as many people as I can. I got a lemon!!! More

I found the SUV I wanted To test Drive, Called Lenz trucking spoke with Brian, made an appointment. Test drove the vehicle liked it and bought it. trucking spoke with Brian, made an appointment. Test drove the vehicle liked it and bought it. More

Shannon responded to my email and followed through on an issue the salesperson ignored. Thank you Shannon. issue the salesperson ignored. Thank you Shannon. More

Very helpful and willing to listen to what I wanted. It was a pleasure doing business with him! It was a pleasure doing business with him! More

Lenz tries to make buying a truck a pure easy transaction as possible. NO price negotiations and an impressive, informative computer program on trade ins. Feel confident about your transaction with Lenz a as possible. NO price negotiations and an impressive, informative computer program on trade ins. Feel confident about your transaction with Lenz and ask for Mike. He is a straightforward, no nonsense guy that applies no pressure. I never felt like Mike needed to make this sale but was more interested in making sure I felt confident in my truck that I was buying. More

I'm disappointed in this dealership. Our car was bought about 6 months ago, and both wheel bearings and ball joints are bad. I don't know if they even inspected this vehicle before selli Our car was bought about 6 months ago, and both wheel bearings and ball joints are bad. I don't know if they even inspected this vehicle before selling it. Of course, if you don't buy their $5k warranty, you are up a creek without a paddle. I understand things can go wrong, but there are so many things, and as bad as they were, I'm not convinced they looked at these things. More