Lenoir City Ford, Inc. - Service Center

Prompt, outstanding communication and service, true to commitment on scheduled work. Courteous and professional staff. commitment on scheduled work. Courteous and professional staff. More

It was very nice to speak with Cigi everytime. She knew what was going on with my vehicle and was very knowledgeable & friendly. She knew what was going on with my vehicle and was very knowledgeable & friendly. More

Very nice service department and very efficient. They have always been great to deal with They have always been great to deal with More

Service was done as requested. No issues with that. Price has increased almost $40 for same service in 7 months. When asked why my bill was much more than before Boone could expl No issues with that. Price has increased almost $40 for same service in 7 months. When asked why my bill was much more than before Boone could explain. The ford app which is connected to Lenior City Ford said Oil change and tire rotation is $79.99 but total cost was $118. All they could tell me is app is incorrect. More

Lenoir City Ford is the dealership that I trust the most. They take excellent care of my vehicle. They take excellent care of my vehicle. More

Professional, engaging, thorough, waiting room was satisfactory. I didn’t have to wait too long. satisfactory. I didn’t have to wait too long. More

Cole was awesome. .He was very professional, kind and respectful. Made the experience easy. He is highly skilled, intelligent and highly recommended. .He was very professional, kind and respectful. Made the experience easy. He is highly skilled, intelligent and highly recommended. More

Service department was attentive to the customer and timely with regard to the repair of vehicle. timely with regard to the repair of vehicle. More

Worst service department ever! Had my truck for over a week and couldn’t figure out what was wrong. Never called to give update or return any of my calls. Supposedly fixed my da Had my truck for over a week and couldn’t figure out what was wrong. Never called to give update or return any of my calls. Supposedly fixed my daughter’s fusion and then went to pick it up and it wouldn’t start! WTH! Avoid service there at all costs! More