Lenoir City Ford, Inc.

Worst service department ever! Had my truck for over a week and couldn’t figure out what was wrong. Never called to give update or return any of my calls. Supposedly fixed my da Had my truck for over a week and couldn’t figure out what was wrong. Never called to give update or return any of my calls. Supposedly fixed my daughter’s fusion and then went to pick it up and it wouldn’t start! WTH! Avoid service there at all costs! More

Zach was wonderful. Very calm and not pushy. Charlie was great. Easy to work with. Very calm and not pushy. Charlie was great. Easy to work with. More

Mike Gordon really knows his business. He found the right vehicle that both my wife and I loved. Smart guy! Will definitely be back to do future business with him. He found the right vehicle that both my wife and I loved. Smart guy! Will definitely be back to do future business with him. More

I have bought seven vehicles from them and they have taken care of me on all of them taken care of me on all of them More

Great dealership! Chuck is the man! Management and sales treated us as if we had known them forever. Chuck is the man! Management and sales treated us as if we had known them forever. More

David is the man! Always an upstanding guy and someone you can trust to get you a good deal! Always an upstanding guy and someone you can trust to get you a good deal! More

Bentley was amazing to work with throughout the entire process. Would recommend him to anyone looking for a new vehicle. process. Would recommend him to anyone looking for a new vehicle. More

Pete is a great guy to work with! Very honest and hard working guy. Cant say enough good things about him. Kevin and Susan Very honest and hard working guy. Cant say enough good things about him. Kevin and Susan More

I have bought 2 vehicles from Pete Clay and my dad has bought one and Pete went above and beyond to get us the best deal possible! bought one and Pete went above and beyond to get us the best deal possible! More

After breaking down out of state I needed to purchase a used vehicle. I was unable to get a rental at the time in the area or get my vehicle repaired, thus ending up at this dealership. I asked a few time used vehicle. I was unable to get a rental at the time in the area or get my vehicle repaired, thus ending up at this dealership. I asked a few times about their used car certification list. Shortly after leaving the dealership I found that both the high and low beam headlights didn't work. I contacted them and they disputed the fact that the lights didn't work when I purchased the vehicle. I contacted Nissan who indicated it was highly unlikely that both the high and low beams would fail at the same time. The cost for the headlamp was $1,500. and I was without my vehicle for over a week. I have also noticed that at least one speaker doesn't work, some of the automatic door locks don't work properly and one doesn't work at all, it needs the brakes repaired, and seems to be having other issues that need attention. Furthermore, the salesman led me to believe that the prior damage claim was due to hail, which isn't correct. At this point I'm going to have to have the whole car inspected since I have no trust in their alleged inspection. They tried to sell an extended warranty but most, if not all of these items would not be covered. I seriously doubt they ever inspected this car and as a person who has no vehicle repair experience relied upon their word. I would never recommend anyone purchasing from this dealership. More