Lenoir City Ford, Inc.

Car trouble while on vacation I had the misfortune of car trouble while on I-75 in Tennessee. Lenoir City Ford was the closest major shop so we got towed into the shop on a Sunday I had the misfortune of car trouble while on I-75 in Tennessee. Lenoir City Ford was the closest major shop so we got towed into the shop on a Sunday afternoon. The next day they had diagnosed the transmission as the problem and were prepared to begin the repair. The work was done quickly once the parts were delivered. Tom and the rest of the employees went out of their way to explain the issue and keep us posted along the way. Once we got home I did some research and verified that we got a great price. I recommend these guys if you live in the area, or if you need assistance while passing by. More

Where do you get your new Ford? If you want to have the all inclusive package feeling, being treated like a friend or neighbor. Lenoir City Ford is the place to go. I met Mike, one o If you want to have the all inclusive package feeling, being treated like a friend or neighbor. Lenoir City Ford is the place to go. I met Mike, one of the Sales Associates, last Year and he was helping me through the process to find the right Truck for me. I gave them 5 Stars because that was the way I have been treated from Day one. More

2013 F350 As always easy to do business with. Will definetly be back for my next vehicle. Outstanding customer service and free lunch on Saturday is a plus. As always easy to do business with. Will definetly be back for my next vehicle. Outstanding customer service and free lunch on Saturday is a plus. More

Very accomodating and customer friendly. I admit that I am a difficult person to deal with, and most can't handle it. The sales person, Crystal, stuck with me and never showed any sign of im I admit that I am a difficult person to deal with, and most can't handle it. The sales person, Crystal, stuck with me and never showed any sign of impatience, over a period of time that to her, I am sure, felt like forever. Both Sales Managers Breck and Brad were equally focused on what they felt were my needs and were more than willing to take the time necessary to make it happen. I appreciate all of them, including Frank Cardwell. I left out one very important point, they undoubtedly offered the BEST DEAL of all! Price as well as customer focus. I surely recommend to anyone that wants to get a Great Deal and be treated with the utmost of respect, go see Crystal, Brad and Breck. More

We bought a used car and had a very good time doing it. i went to lenoir city ford and talk to rick nelson(salesman) about a used 2012 fusion that was on sale.he was very easy to talk to. walked around and i went to lenoir city ford and talk to rick nelson(salesman) about a used 2012 fusion that was on sale.he was very easy to talk to. walked around and looked at a few cars but he had one that had caught my eye from the start and after looking at about 4 cars we went back to the one i was interested in.he proceeded to explain everything about the car to me and show me how all the acc. work and what all the buttons and switches were for.my wife and i have not had a car that new so we needed to know what all the things inside the car did.he then went to the outside and motor compartment and explained everything about both parts.we were very surprised that he new so much about the car.evey question we ask he answered and the answers were correct.after my wife and i talked about the fusion we decided to test drive the car. it drove like a dream.rick was very easy to talk to the whole time with no pressure on us at all to buy and he spent a lot of time with us .we were not sure about buying so it took us a long time to decide.we went inside after we decidede to buy it and started the paper work that rick nelson made a a pleasant experience.the car came with 2 keys but my wife wanted a extra remote for it and even though it was not the dealers responsibility, rick went the extra mile and had us a extra remote made for the car.the car was cleaned, washed, new floor mats, and a full tank of gas in it when we went back to pick the car up later that evening.Rick Nelson is one of the best salesman i have ever delt with in my life.he has been thier for me for the sale,during the sale and after the sale and has always told the truth about everything.he has helped me with everthing i have ask for.he has answered ever one of my questions with a honest answer.lenoir city ford has my bussiness from now on. i will never deal with another dealership. all the people at lenoir city ford were honest , helpful, and in no way put pressure on me at any time to buy anything. thank you Lenoir City Ford. and thank you Rick Nelson. More

Looking for a used Escape; bought a new one We had looked for a used Ford Escape and had not found one with low enough mileage that we thought would be an efficient buy. Mike helped us to see t We had looked for a used Ford Escape and had not found one with low enough mileage that we thought would be an efficient buy. Mike helped us to see that a new one with no mileage and all the extras attached would be a good purchase in the long run. We are both in our mid Seventies. We Love the Car!!! More

Excellent service and great care Upon arrival I was greeted like family. Sonny was very helpful with everything. He helped me pick a model that was within my price range and most impo Upon arrival I was greeted like family. Sonny was very helpful with everything. He helped me pick a model that was within my price range and most importantly since I live far away he helped me find a dealer closer to me that I could take my Escape for oil changes. I really appreciate all the care and attention I received since this was my first time ever buying a car. I would highly recommend anyone who is new at buying a car or just anyone who wants excellent service and care to see Sonny Wolfenbarger at Lenoir City Ford! More

2014 Mustang GT Talked to John and explained what I wanted and in no time he had found exactly that. The mustang is beautiful. Couldn't be happier. Talked to John and explained what I wanted and in no time he had found exactly that. The mustang is beautiful. Couldn't be happier. More

Great car buying experience! I hate the typical car dealer games. This place handles business honest and friendly. Great deal. If you hate the "car dealer Games"....Go see thi I hate the typical car dealer games. This place handles business honest and friendly. Great deal. If you hate the "car dealer Games"....Go see this guy. I drove 2 1/2 hours (one way) to do business! Cecil was great. More

Come Here For Your Next Car!!!!! We will definitely return to Lenoir City Ford and recommend them to everyone! After being played with at 3 different dealerships, we decided to come We will definitely return to Lenoir City Ford and recommend them to everyone! After being played with at 3 different dealerships, we decided to come here as a last resort. Boy, are we glad we did! Lisa made our experience enjoyable and stress free and we love our new Focus SE Hatchback. Thank you Lenoir City Ford! More