Lenoir City Ford, Inc.

I had a awesome experience at Lenoir City Ford. I just purchased my second car from Lenoir City Ford. Nicole Russell did an amazing job getting me into my 2014 Roush Mustang.Very professional busin I just purchased my second car from Lenoir City Ford. Nicole Russell did an amazing job getting me into my 2014 Roush Mustang.Very professional business and staff. Thank You Lenoir City Ford. ~Becky More

Great group of people Nicole Russell was such a great sales lady that helped me get my wife her new car. Very helpful and professional young lady and I would recommend ask Nicole Russell was such a great sales lady that helped me get my wife her new car. Very helpful and professional young lady and I would recommend asking for her if you stop in to look around she will get the job done!!!!! More

no truth Never was so much dishonest and lack of moral fiber.than this place the service department will over charge you.and the manager will put you off. Sorr Never was so much dishonest and lack of moral fiber.than this place the service department will over charge you.and the manager will put you off. Sorry but this is a ford nightmare More

Amazing Service This girl rocks! I was very interested in a certified used truck but live in Northern Illinois - Mary Lynn delivered this truck to me!!! It is every This girl rocks! I was very interested in a certified used truck but live in Northern Illinois - Mary Lynn delivered this truck to me!!! It is everything it was advertised to be. This was an easy and wonderful buying experience! Thumbs Up! More

Acted like we had a deal... after 6 hours backed out! Wow is all I can say... I was so happy at first when dealing with this dealership. I worked with a great salesman (Cohen Heaton). Long story short I w Wow is all I can say... I was so happy at first when dealing with this dealership. I worked with a great salesman (Cohen Heaton). Long story short I went to the dealership in the early afternoon and had my mind set on a new Mustang GT. I planned on trading in my car and was offered less than another dealership I had spoke with. The sales manager told my salesman to have myself and him drive to carmax and that dealership (in my car) and get the sheet to prove my trade in and he would honor it. I went to the other dealership and got a deal sheet that proved what I said was true and was ready to make a deal. The sales manager made me wait another 30 minutes and finally gave the salesman a sheet with the original offer he gave me ($3,000 less than other dealership). What a coward. He didn't even speak to me once. Every other dealership I know of uses the salesmanager as an asset to help sale. I can't believe he has a job and honestly can't believe ford allows this. I thought we had a deal which is why I wasted 6 hours of my day there and driving over 100 miles there and back to another dealership. If you say you will do something then do it!!!! Not only has he lost a sale. I will probably never buy a Ford period if this is who they have representing their dealerships. More

Terrible sales consultant If you do decide to go to Lenoir city ford find someone othe than Chris he will not call you back he forgets who you are and he will hit on your wife/ If you do decide to go to Lenoir city ford find someone othe than Chris he will not call you back he forgets who you are and he will hit on your wife/girlfriend/fiance while ignoring you this man has left a very bitter taste in my mouth towards lenoir city ford More

Quality Service Dealership/Salesperson Cecil took excellent care of us. We talked briefly to him months ago about our needs & he followed up with us without being pushy. He located the perf Cecil took excellent care of us. We talked briefly to him months ago about our needs & he followed up with us without being pushy. He located the perfect truck for us on line at another dealer. We negotiated a fair price & he had it ready for us the next day. Karen was also awesome in helping us out. More