Lenoir City Ford, Inc.

Excellent service Mather Sherrod,our sales person, was the best. Easy to work with and went above and beyond expectations. The sales manager pushed to get us the best t Mather Sherrod,our sales person, was the best. Easy to work with and went above and beyond expectations. The sales manager pushed to get us the best trade in value. More

a great car buying experience my wife and i stopped by to just look at some used expeditions and found one that would do perfectly for us. we found Mathew Sherrod to be a great sal my wife and i stopped by to just look at some used expeditions and found one that would do perfectly for us. we found Mathew Sherrod to be a great sales associate fun to work with, honest, with no pressure to buy. We also feel that we were given the best trade in value for our car More

Great experience with Matt help in making our mind up.. I feel that we were given personal attentions and excellent answers to our questions..Matt is someone I would return to do business with again..He mad I feel that we were given personal attentions and excellent answers to our questions..Matt is someone I would return to do business with again..He made this a great experience for us.. More

Loose lug nuts Had my car serviced here and they did not tighten lug nuts on right front tire. The wheel came off within a block of the dealership. When I returned Had my car serviced here and they did not tighten lug nuts on right front tire. The wheel came off within a block of the dealership. When I returned to dealership to wait for a rental car no one would even speak to me. No aoplogy or explanation for their negligence. More

Trustworthy Matthew is very trustworthy and honest. I would highly recommend buying a vehicle from him. Matthew always follows up with what he says he is going to Matthew is very trustworthy and honest. I would highly recommend buying a vehicle from him. Matthew always follows up with what he says he is going to do. Very customer service oriented. More

Matt Sherrod - A salesman you can trust Matt Sherrod brings an important trait to the table that is sometimes difficult to find among car salesmen - honesty! His integrity is closely followe Matt Sherrod brings an important trait to the table that is sometimes difficult to find among car salesmen - honesty! His integrity is closely followed by extensive product knowledge and excellent customer service. I would highly recommend speaking to this young man when you are in need of a new vehicle. More

Amazing Matthew is a very kind, knowledgeable, and caring individual. He knows his stuff and was very helpful when I had any questions. 10/10 would recommen Matthew is a very kind, knowledgeable, and caring individual. He knows his stuff and was very helpful when I had any questions. 10/10 would recommend buying a car for this man. More

Definitely recommend I've known Matthew for 5 or 6 years through the Knoxville Disc Golf. Matthew has a great personality and is always willing to lend a hand with helpin I've known Matthew for 5 or 6 years through the Knoxville Disc Golf. Matthew has a great personality and is always willing to lend a hand with helping for our tournaments. I have found him to be hard working, honest, with good character, and alot of fun to be around. More

Great Experience *****Matt Sherrod has a great personality, is very respectful and friendly, is motivated, was most informative, and should be considered a valuable as *****Matt Sherrod has a great personality, is very respectful and friendly, is motivated, was most informative, and should be considered a valuable asset to your company! ***** More

Does not care about the Customer DO NOT have your vehicle serviced at Lenoir City Ford!!!!!! Greg Johnson was my service advisor. I took my F150 in for a spark plug change. They bo DO NOT have your vehicle serviced at Lenoir City Ford!!!!!! Greg Johnson was my service advisor. I took my F150 in for a spark plug change. They botched the initial Job and didn't tighten the spark plugs to specification. I took the vehicle back for a 9a.m appointment to have the issue corrected. 6 hours later they had not even began to look at my vehicle. Greg did not care that I had an appointment and didn't care that they messed up the initial job. I thought maybe Greg was having a bad day until I spoke to his manager Chuck Quiett. He also didn't care that they botched the initial job and also didn't care that they missed my appointment by 6 hours. I would not have Greg Johnson or Chuck Quiett oversee the service of my vehicle. Their attention to detail is subpar and will only cost you more money in the long run. Do yourself a favor and take you vehicle to a Ford Dealership that cares about the customer. Lenoir City Ford is not the place!!!! More