Lenoir City Ford, Inc.

Buying a new vehicle Matthew provided us outstanding support the moment we arrived at the dealership. Basically asking us what type of vehicle we were looking to purchase. Matthew provided us outstanding support the moment we arrived at the dealership. Basically asking us what type of vehicle we were looking to purchase. He provided information on the various models of the Escape, being very informative of th vehicles and showing us all the available features. The test drive was great, on various types of roads to show how well the Escape handled. Although the paper work was time consuming, we came away with a great vehicle at a great price! Matthew done a outstanding job, reflecting upon himself and his dedication to Lenora City Ford. Thank you, Wayne & Julia Clark More

Absolutely the Best!! I stopped at the dealership to look at a SUV that I was considering. When that vehicle didn't suit me, Tony listened to my needs, thought outside the I stopped at the dealership to look at a SUV that I was considering. When that vehicle didn't suit me, Tony listened to my needs, thought outside the box, and showed me a vehicle that had everything I needed and more. Tony worked with Shane to make me a great deal and made the purchase process easy. Tony is very friendly, knowledgeable, considerate instead of pushy, really cares about his customers, will go above and beyond before and after the sale, and will work hard to get you the best deal that works for you. I have never had a better experience buying a car and will continue to do business with Tony and Lenoir City Ford for my future vehicle purchases. If you want an awesome experience, easy process, a great vehicle, and a dealership that stands behind their cars then I highly recommend Tony, Shane, and Lenoir City Ford! More

Easy process! Had a great experience purchasing a vehicle from Lisa. Will be back for me next vehicle! Everyone seemed very eager to make the best deal for both of Had a great experience purchasing a vehicle from Lisa. Will be back for me next vehicle! Everyone seemed very eager to make the best deal for both of us. More

Johannes McQueary and Lenoir City Ford Johannes is dedicated and when he says "I'm here for you" he means it! I have called him on several occasions weeks after the sale and he provided qui Johannes is dedicated and when he says "I'm here for you" he means it! I have called him on several occasions weeks after the sale and he provided quick answers to my questions. My wife and I purchased a 2017 Edge loaded with the latest equipment. Every day we learn something new about this amazing vehicle and Johannes is available to assist as required. He is very personable, honest, and knowledgeable. Thank you for an excellent sales experience! More

Great Experience Staff went above and beyond to help get us in the perfect vehicle! Will keep our business here for sure. Great customer service and quick to help in a Staff went above and beyond to help get us in the perfect vehicle! Will keep our business here for sure. Great customer service and quick to help in any way More

First dealer exsperiance This was my first time buying from a dealer. Chuck lemons was great to work with. He did not use overbearing tactic to force me into a truck. He answe This was my first time buying from a dealer. Chuck lemons was great to work with. He did not use overbearing tactic to force me into a truck. He answered all my questions and made it a painless exsperiance. And he had no problem taking my offers to the sales manager, as in he did not tell me no without talking to the manager. Give chuck a try! More

Pleasant, Professional Experience We were looking for a nearly new vehicle and located a candidate vehicle at Lenoir City Ford. Our first encounter with sales personnel was with MacKe We were looking for a nearly new vehicle and located a candidate vehicle at Lenoir City Ford. Our first encounter with sales personnel was with MacKenzie Hansen. We found him to be very knowledgeable about the vehicle, professional and low pressure. Our next encounter with sales was with Lisa Bunch-Myers. She was also very knowledgeable and professional. At no point did we feel we were under high pressure to purchase the vehicle, but rather every question we had was answered promptly and accurately. MacKenzie was particularly knowledgeable of the cars complex electronics package. The Internet Manager, Sonny Wolfenbarger went out of his was to introduce himself and make sure all of our questions were answered. At the end of the process I felt that were able to make what I consider an educated decision to purchase the vehicle at a very fair price. I also noticed a Folds of Honor decal on the front door, which I hope means that they support this fine charitable organization that provides post-secondary scholarships to children of military men and women who have been killed or disabled in the line of duty. I rate our experience at Lenoir City Ford a solid A+. More

Very friendly, low pressure atmosphere PeteClay called me quickly afterI responded to an Autotrader entry for a used F150. We discussed the vehicle and set an appointment to see it. Pete al PeteClay called me quickly afterI responded to an Autotrader entry for a used F150. We discussed the vehicle and set an appointment to see it. Pete allowed us to consider the truck without any pressure to buy. Everyone was very friendly. More