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Lenoir City Ford, Inc.

Lenoir City, TN

4.8
1,333 Reviews
Everyone's Hometown Dealer...Where We Bring It All Together For You. Whether you are still in the shopping phase, or are an existing customer, it is easy to see why Lenoir City Ford has the Highest Customer Satisfaction Rating in the area. The Premier Dealer in East Tennessee, we are located just 5 minutes SouthEast of Knoxville off I-75 South. We offer one of the Best Selections of New Ford Vehicles along with the Biggest Used Car, Truck and SUV selections around, along with the Most Pleasurable Car Buying Experience in the Country. Our reputation is so high amongst our customers because they know when shopping for a New or Used Ford, or anything Pre-Owned that they will find the Right Vehicle here, because we are the Right Place, where you always get the Right Price.
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775 US-321

Lenoir City, TN

37771

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Showing 1,333 reviews

January 10, 2018

Great experience with great people Jeff Bryant, Shane Little and Majdi Awad went out their way to make us happy. They treated us with the up-most respect and friendliness (unlike other More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bryant, Shane Little, Majdi Awad
January 08, 2018

Great experience Needed a vehicle fast and inexpensively. Searched around the area and visited several dealers. The vehicle offered at Lenoir City Ford was well-pric More

by mmbh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Lemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Majdi Awad
January 05, 2018

Purchase Absolute professional and knowledgeable sales and finance employees. Personable and courteous. Went way out of the way to please. Surpassed every expe More

by Mifaircloth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Bunch-Myers, Majdi Awad
January 03, 2018

Patient and Helpful I needed a reliable vehicle, as I am a new mom. However, I have a semi recent bankruptcy and was still upside down on the vehicle I had. Mackenzie, P More

by Amber C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Little
January 01, 2018

Buying a new vehicle Matthew provided us outstanding support the moment we arrived at the dealership. Basically asking us what type of vehicle we were looking to purchase. More

by Clark
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Sherrod, Majdi Awad
December 31, 2017

Absolutely the Best!! I stopped at the dealership to look at a SUV that I was considering. When that vehicle didn't suit me, Tony listened to my needs, thought outside the More

by ppauley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Little, Tony Cornelio
December 30, 2017

Easy process! Had a great experience purchasing a vehicle from Lisa. Will be back for me next vehicle! Everyone seemed very eager to make the best deal for both of More

by Bbailey25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Bunch-Myers, Majdi Awad
December 27, 2017

Johannes McQueary and Lenoir City Ford Johannes is dedicated and when he says "I'm here for you" he means it! I have called him on several occasions weeks after the sale and he provided qui More

by Doctor Dirt
Customer Service
Recommend Dealer
Yes
Employees Worked With
Johannes McQueary
December 27, 2017

Bad customer service My Dad purchased a new Fusion and around 3000 miles the tire blew and when he went to service department he was treated rudely. He’s almost 80 years More

by Teresa916
Customer Service
Recommend Dealer
No
Employees Worked With
Carter Crubaugh
Feb 05, 2018 -

Lenoir City Ford, Inc. responded

We are happy to let you know this issue was resolved. There apparently was a misunderstanding about coverage and the situation was handled poorly. The personnel involved have been replaced and we are working to avoid misunderstandings like this in the future. Thanks for bringing this issue to our attention.

Feb 05, 2018 -

Teresa916 responded

Issue has not been resolved!!!! In fact told lies to ford motor that it has been resolved as well. Truth is they haven’t even looked at the tire period!! So they don’t know if it’s covered under warranty or not but you’d think a car with less than 4000 miles on it they’d be glad to fix or atleast discount a tire. Poor judgment to lie!!!

December 26, 2017

Great Experience Staff went above and beyond to help get us in the perfect vehicle! Will keep our business here for sure. Great customer service and quick to help in a More

by Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Lemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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