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Lenoir City Ford, Inc.
Lenoir City, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Great experience with great people Jeff Bryant, Shane Little and Majdi Awad went out their way to make us happy. They treated us with the up-most respect and friendliness (unlike other Jeff Bryant, Shane Little and Majdi Awad went out their way to make us happy. They treated us with the up-most respect and friendliness (unlike other dealerships) you could ask for. We will not shop at any other Ford dealerships besides them. Very home town feeling when you walk in the door. It was such a pleasure to do business with them after 3 days of looking everywhere else. More
Great experience Needed a vehicle fast and inexpensively. Searched around the area and visited several dealers. The vehicle offered at Lenoir City Ford was well-pric Needed a vehicle fast and inexpensively. Searched around the area and visited several dealers. The vehicle offered at Lenoir City Ford was well-priced and in great condition. Chuck and Majdi helped explain options available without being too pushy. More
Purchase Absolute professional and knowledgeable sales and finance employees. Personable and courteous. Went way out of the way to please. Surpassed every expe Absolute professional and knowledgeable sales and finance employees. Personable and courteous. Went way out of the way to please. Surpassed every expectation of customer service. Cannot describe how thankful we are to have had the pleasure of doing business with Lenoir City Ford, Lisa Myers-Bunch, Pete Clay and Majdi Awad! More
Patient and Helpful I needed a reliable vehicle, as I am a new mom. However, I have a semi recent bankruptcy and was still upside down on the vehicle I had. Mackenzie, P I needed a reliable vehicle, as I am a new mom. However, I have a semi recent bankruptcy and was still upside down on the vehicle I had. Mackenzie, Pete, and Shane worked hard to find a vehicle that would fit the bill and would work, financing wise. They we're patient and diligent in this endeavor and always kind, positive, and understanding to the situation. It did take some time, but they found a great, reliable, super safe vehicle that should last us a long time. Thank you so much! More
Buying a new vehicle Matthew provided us outstanding support the moment we arrived at the dealership. Basically asking us what type of vehicle we were looking to purchase. Matthew provided us outstanding support the moment we arrived at the dealership. Basically asking us what type of vehicle we were looking to purchase. He provided information on the various models of the Escape, being very informative of th vehicles and showing us all the available features. The test drive was great, on various types of roads to show how well the Escape handled. Although the paper work was time consuming, we came away with a great vehicle at a great price! Matthew done a outstanding job, reflecting upon himself and his dedication to Lenora City Ford. Thank you, Wayne & Julia Clark More
Absolutely the Best!! I stopped at the dealership to look at a SUV that I was considering. When that vehicle didn't suit me, Tony listened to my needs, thought outside the I stopped at the dealership to look at a SUV that I was considering. When that vehicle didn't suit me, Tony listened to my needs, thought outside the box, and showed me a vehicle that had everything I needed and more. Tony worked with Shane to make me a great deal and made the purchase process easy. Tony is very friendly, knowledgeable, considerate instead of pushy, really cares about his customers, will go above and beyond before and after the sale, and will work hard to get you the best deal that works for you. I have never had a better experience buying a car and will continue to do business with Tony and Lenoir City Ford for my future vehicle purchases. If you want an awesome experience, easy process, a great vehicle, and a dealership that stands behind their cars then I highly recommend Tony, Shane, and Lenoir City Ford! More
Easy process! Had a great experience purchasing a vehicle from Lisa. Will be back for me next vehicle! Everyone seemed very eager to make the best deal for both of Had a great experience purchasing a vehicle from Lisa. Will be back for me next vehicle! Everyone seemed very eager to make the best deal for both of us. More
Johannes McQueary and Lenoir City Ford Johannes is dedicated and when he says "I'm here for you" he means it! I have called him on several occasions weeks after the sale and he provided qui Johannes is dedicated and when he says "I'm here for you" he means it! I have called him on several occasions weeks after the sale and he provided quick answers to my questions. My wife and I purchased a 2017 Edge loaded with the latest equipment. Every day we learn something new about this amazing vehicle and Johannes is available to assist as required. He is very personable, honest, and knowledgeable. Thank you for an excellent sales experience! More
Bad customer service My Dad purchased a new Fusion and around 3000 miles the tire blew and when he went to service department he was treated rudely. He’s almost 80 years My Dad purchased a new Fusion and around 3000 miles the tire blew and when he went to service department he was treated rudely. He’s almost 80 years old. It’s like they get your money for the car but could care less about customers after that point. I’ve called Ford filed a claim, left phone message for service manager and he didn’t return my call, I asked that day if he was working the phone operator stated yes but he was in a meeting. A week later still no response. We try to keep our business local but for now on we’ll go somewhere that appreciates it customers even after the sale. More
Great Experience Staff went above and beyond to help get us in the perfect vehicle! Will keep our business here for sure. Great customer service and quick to help in a Staff went above and beyond to help get us in the perfect vehicle! Will keep our business here for sure. Great customer service and quick to help in any way More