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Lenoir City Ford, Inc.
Lenoir City, TN
1,333 Reviews
Everyone's Hometown Dealer...Where We Bring It All Together For You.
Whether you are still in the shopping phase, or are an existing customer, it is easy to see why Lenoir City Ford has the Highest Customer Satisfaction Rating in the area. The Premier Dealer in East Tennessee, we are located just 5 minutes SouthEast of Knoxville off I-75 South. We offer one of the Best Selections of New Ford Vehicles along with the Biggest Used Car, Truck and SUV selections around, along with the Most Pleasurable Car Buying Experience in the Country. Our reputation is so high amongst our customers because they know when shopping for a New or Used Ford, or anything Pre-Owned that they will find the Right Vehicle here, because we are the Right Place, where you always get the Right Price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,333 reviews
May 24, 2023
After buying a Ford from five different Ford dealerships in the past 50 years I will have to say that Lenior Ford was the most accommodating. Thank you Lenior Ford. in the past 50 years I will have to say that Lenior Ford was the most accommodating. Thank you Lenior Ford. More
by kennethgcanup
Employees Worked With
Daniel Marshall
May 09, 2023
They was excellent to work with . Ben was a super salesperson. He worked for 5 months to find us truck we wanted and he finally found it. We love it. Ben was a super salesperson. He worked for 5 months to find us truck we wanted and he finally found it. We love it. More
by jesams52
Employees Worked With
Ben salesperson
April 23, 2023
I would not trust this so called dealership to put air in my tyres after they chemical flushed my transmission then put the wrong oil and 6 pints too much destroying the transmission and then claim they did my tyres after they chemical flushed my transmission then put the wrong oil and 6 pints too much destroying the transmission and then claim they did no wrong- don’t get serviced here even though the owners manual says to do the opposite of what they did More
by mhewitt762
April 07, 2023
Cecil and Charlie did all I ask to have my vehicle ready when I arrived after driving 5 hours to pick it up. They were very considerate and not high pressure. I would have no reason to not highly recommend when I arrived after driving 5 hours to pick it up. They were very considerate and not high pressure. I would have no reason to not highly recommend this dealership. More
by Webbdg5
March 21, 2023
I recently traded for a new 2022 Ford Escape at Lenoir City. My experience of purchasing a car from them was one of the very best car-buying experience that I've had in over fifty years of buying Fords! City. My experience of purchasing a car from them was one of the very best car-buying experience that I've had in over fifty years of buying Fords! My wife and I have never been treated better by a dealer. Our salesman, David Bentley, was excellent to work from beginning to end of the transaction. We trusted him as honest, courteous, friendly, and knowledgeable. MacKensie, the sales manager and Mike in finance, were both excellent to work with as well. My wife and I are happy customers! More
by Parker (Bill)
March 14, 2023
Friendly and did negotiate with me on the price of my trade in. Did exactly what they said in the deal. trade in. Did exactly what they said in the deal. More
by MILKDUDE1967
February 14, 2023
I would like to thank Chuck and the team at Lenoir City Ford for making my buying experience flow so smoothly Chuck is so down to earth and easy to deal with Ford for making my buying experience flow so smoothly Chuck is so down to earth and easy to deal with More
by RE
Employees Worked With
February 02, 2023
Newman was awesome. Answered all my questions. I did not feel pressured at all. Entire staff very courteous and professional. Answered all my questions. I did not feel pressured at all. Entire staff very courteous and professional. More
by rich_mel
Employees Worked With
Newman Brandon
February 02, 2023
My salesman Newman is top notch. 2nd vehicle I have bought from him and 3rd from Lenior City Ford. I am highly recommending them both. I wouldn't go anywhere else to make an auto pur 2nd vehicle I have bought from him and 3rd from Lenior City Ford. I am highly recommending them both. I wouldn't go anywhere else to make an auto purchase. Newman stayed on top of the transaction from the initial order to the delivery keeping me posted every step of the way. TWO THUMBS UP!!! More
by Tracymulkey1
Employees Worked With
Newman Brandon
December 19, 2022
I have had several "Works" oil change and tire rotations here and have generally been pleased, however the last one was not up to past standards. I watch people work on my vehicle when I can and observed here and have generally been pleased, however the last one was not up to past standards. I watch people work on my vehicle when I can and observed some of this work being performed as I have in the past as well. I noted a few things that I was not pleased with. First no torque wrench or even torque stick was used, just a couple "ugga duggas" on the impact. Second tires were rotated straight back and forward on the same side, this is not the rotation pattern called for in either the owners manual or on Michelins site. The under tray was allowed to hang during oil change vs removing 3 or 4 extra screws to take it completely off. Because of this I double checked the wheel bolts with my Torque Wrench (a CDI which is a quality tool) and found that all but one lug nut was under torque and they were very inconsistent. Additionally I found a chip in the wheel paint near a lug hole that is undoubtably from careless placement or holding of the socket when working with the nearby lug. Lenoir City Ford is the only one who has had the wheels off, and I have never put a wrench on them prior so I know they did it. Giving credit where credit is due, they are always polite and accommodating of any request, the car has always gone in and been worked on and returned promptly a the appointed time and the waiting area, shop and dealership in general is clean and in good repair. Additionally the delivery when new was stellar and they went above and beyond on that. I'll go back, however I will be asking for Justin next time and I guess I have to look it over after every visit in the future. More
by F100
Employees Worked With
Erica Rael, Zach Hokkanen this visit, Gregory Firn and Justin Dyer on prior,
