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Lenoir City Ford, Inc.

Lenoir City, TN

4.8
1,332 Reviews
Everyone's Hometown Dealer...Where We Bring It All Together For You. Whether you are still in the shopping phase, or are an existing customer, it is easy to see why Lenoir City Ford has the Highest Customer Satisfaction Rating in the area. The Premier Dealer in East Tennessee, we are located just 5 minutes SouthEast of Knoxville off I-75 South. We offer one of the Best Selections of New Ford Vehicles along with the Biggest Used Car, Truck and SUV selections around, along with the Most Pleasurable Car Buying Experience in the Country. Our reputation is so high amongst our customers because they know when shopping for a New or Used Ford, or anything Pre-Owned that they will find the Right Vehicle here, because we are the Right Place, where you always get the Right Price.
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775 US-321

Lenoir City, TN

37771

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Showing 1,332 reviews

December 13, 2023

I appreciated the efficiency of the car buying process at Lenoir City Ford. I never have liked the car buying process but Cecil made it as drama free as possible. Overall, Cecil is the best salesman I have e More

by dennispack.1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecil Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Algieri-McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Pina
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Hi Dennis, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

December 13, 2023

Very personable and easy to work with. Took plenty of time just making us comfortable and showing us they would really like to earn our business as customers. More

by NJHICKS48
Recommend Dealer
Yes
Employees Worked With
Pete Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Algieri-McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

December 13, 2023

Sale staff was excellent. Of course a free truck would make my experience better! Hahaha! More

by dlusignan54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Wolfenbarger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Clay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Algieri-McCarthy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bryant, Karen Churchwell, Ben Reel, Daniel Marshall
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

December 10, 2023

Britt was awesome. She made everything really easy. Plus wasn’t pushy or over bearing anything like that. I will gladly recommend her to others looking to buy a vehicle More

by drewflanary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittanie McKee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Algieri-McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Marshall
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Hi Drew, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2023

Very good experience. They had most of the pre-paperwork done before I arrived, and were extremely helpful - especially Cecil and Charlie. More

by shane.hoffer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecil Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Algieri-McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Shane, thank you for your kind words and congratulations on your new Ranger! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you. Safe travels!

December 07, 2023

From the very beginning of looking for the right truck. To the very end the process was smooth and very easy. We never was pushed to buy. The atmosphere of the sales side as a whole was wonderful. Every pe More

by dstytyler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Lemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittanie McKee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

December 06, 2023

Very easy to eofm with and treats the customer as we should be in this process More

by jtedhayes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecil Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Marshall
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Your comments keep us motivated and working hard for all our guests! Safe travels!

December 06, 2023

Love them they was very professional. Great job keep up the good work. Merry Christmas More

by demdawgznthings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Marshall
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Your comments keep us motivated and working hard for all our guests! Safe travels!

December 06, 2023

Outstanding . Andrea did a great job of putting us in the perfect vehicle !! Everyone we had interaction with at Lenoir City Ford was courteous and very profession More

by backusl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Marshall
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

We're pleased to hear everything was completed to your satisfaction! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

December 05, 2023

Friendly folks, nice facility, very relaxed, made the deal & wife was very very HAPPY ! AAA+++ More

by bronco sport
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cecil Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

We are happy we could make your experience a positive one! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

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