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Lenoir City Ford, Inc.

Lenoir City, TN

4.8
1,331 Reviews
Everyone's Hometown Dealer...Where We Bring It All Together For You. Whether you are still in the shopping phase, or are an existing customer, it is easy to see why Lenoir City Ford has the Highest Customer Satisfaction Rating in the area. The Premier Dealer in East Tennessee, we are located just 5 minutes SouthEast of Knoxville off I-75 South. We offer one of the Best Selections of New Ford Vehicles along with the Biggest Used Car, Truck and SUV selections around, along with the Most Pleasurable Car Buying Experience in the Country. Our reputation is so high amongst our customers because they know when shopping for a New or Used Ford, or anything Pre-Owned that they will find the Right Vehicle here, because we are the Right Place, where you always get the Right Price.
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775 US-321

Lenoir City, TN

37771

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Showing 1,331 reviews

January 05, 2024

The sales and financing start was great. The detail shop knew the battery was low, and when I initially got the car, it was dead. Cecil was great about it and insisted I get a new battery. T More

by Peter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecil Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Marshall
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Hi Peter, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

January 05, 2024

Pete Clay was very easy to work with and I liked the hassle free experience with him. Financing could have been much faster. More

by mayers1701
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Hansen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Marshall
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Thank you for leaving such a great review and feedback.

January 04, 2024

They live up to their name. Amazing service. I would not want to go elsewhere. More

by jthunter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli White, Daniel Marshall
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

January 04, 2024

Was the easiest truck purchase. Brandon was absolutely amazing. I appreciate their kindness and Being up front with every all the prices. More

by Ebc2carpenter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Algieri-McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Newman Brandon, Daniel Marshall
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Thank you for leaving such a great review and high star rating.

January 03, 2024

Good service good quality product salesman, Bentley. Excellent, I would buy another Ford when I have the time to. More

by janakmark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 03, 2024

Purchased our 2nd car from Lenoir City Ford and my experience with Pete Clay and Charlie , one of the sales managers, has been very satisfying. The are willing to work with you and provide a comfortab More

by VANCAMPEN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Algieri-McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 02, 2024

It would be helpful if offer and final financial docs were in the same format More

by JACROSBY1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Algieri-McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Thank you for your feedback and congratulations on your new vehicle.

January 02, 2024

Everyone was great. Everyone was very informative and took care of us quickly. I recommend several people already. More

by bluegibson84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli White, Daniel Marshall
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

January 02, 2024

Phenomenal experience buying my first ever new car! I appreciate all the kindness and help during this process! Keep up the excellent work! More

by nikitamoffett89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Lemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Marshall
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Hi Nikita, thank you for your kind words, and congratulations on your new vehicle! It is great to hear our Staff took such great care of you! We hope to see you here again!

January 02, 2024

The experience was a quick and wonderful experience. Buying a car was not on our agenda on our trip to Gatlinburg. These people made it less of a sting! More

by Kimberly Bridgewater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittanie McKee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Marshall
Jan 26, 2024 -

Lenoir City Ford, Inc. responded

Hello Kimberly, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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