Lenoir City Ford, Inc.

Amazing experience! Thank you David Bentley for everything you did to get us in the Expedition Timberline! She is a beauty!!! Thank you David Bentley for everything you did to get us in the Expedition Timberline! She is a beauty!!! More

The process of ordering and buying a car went smooth within a dealer responsibility. I've bought my second car here already and I am satisfied. Ford though could have much better order tracking info within a dealer responsibility. I've bought my second car here already and I am satisfied. Ford though could have much better order tracking information. They delayed production for more than a month without providing any meaningful information about the causes of the delay, current status or perspectives. More

Everyone was kind and explained everything and the reasons why. My salesman, Pete went above and beyond to help me and I’m so grateful for his kindness, commitment and communication all along the way. reasons why. My salesman, Pete went above and beyond to help me and I’m so grateful for his kindness, commitment and communication all along the way. More

Good experience. Was aggravated that they took the money upfront before I saw the truck and knew I was paying for it but didn’t have the title ready for me. Otherwise Was aggravated that they took the money upfront before I saw the truck and knew I was paying for it but didn’t have the title ready for me. Otherwise a good group of people and nice dealership. Courtney is a good hire for y’all, take care of her because she made all of it happen. I almost walked away. More

Lenore City Ford did a great job showing and selling my wife the Ford Bronco wife the Ford Bronco More

I was very impressed with the personal attention and customer care provided during this process. Above and beyond what I expected; meaning I stopped expecting this kind of service from a dealer. Wow wha customer care provided during this process. Above and beyond what I expected; meaning I stopped expecting this kind of service from a dealer. Wow what a great Surprise!!! Great folks...bkb More

Their low-key sales approach sold me - very courteous, listened to my needs rather than talked. listened to my needs rather than talked. More

We had a very good experience with Courtney , they gave my wife a good trade in price explained the best options and then negotiated a fair price on a new Bronco sport which she is very happy with. I would my wife a good trade in price explained the best options and then negotiated a fair price on a new Bronco sport which she is very happy with. I would recommend them to anyone. More

Ben Pina who sold me my Nissan Sentra 2018 went above and beyond finding me the exact car I wanted and it's even better than what I had imagined. I love it. ❤️ He was very kind, caring, extremely helpful and beyond finding me the exact car I wanted and it's even better than what I had imagined. I love it. ❤️ He was very kind, caring, extremely helpful and very patient. The delivery of the car was fast and amazing. Ben texted me pictures of the car on a Friday and delivered the car the following Saturday morning. The car looks brand new inside and out and is in excellent condition for a 2018 car. I honestly couldn't be happier with the service I got. I also talked with Chris Kleman about getting an extended warranty and he was so sweet, and very professional and explained everything in detail. Ben and Chris are definitely an asset to Lenoir City Ford. Both men took really good care of me, and I will never forget how well they treated me. I felt like family and that is so important when buying a car. The whole experience was truly amazing, and I couldn't ask for better service. More