Lenoir City Chrysler Dodge Jeep Ram
Lenoir City, TN
Filter Reviews by Keyword
By Type
Showing 448 reviews
Excellence in Motion This was probably the best car buying experience I have ever experienced. Ethan Estenoz was exceptionally friendly, knowledgeable, and concise. This was probably the best car buying experience I have ever experienced. Ethan Estenoz was exceptionally friendly, knowledgeable, and concise. He provided answers to all of my questions and suggestions for my consideration. When we were negotiating the price, I realized that I was not being as specific as I should have been. Once we were on the same page it only took about 15 minutes to conclude the deal. Peter Kenny was a true pleasure to work with. He was humorous and appeared to truly enjoy his work. He took the time to ensure I understood all of the driving features and set up the appointment to get the upgraded finish that I purchased. My phone battery had died when I purchased the car, so after the appointment he took 30 minutes to establish my phone connection and ensure that I was comfortable with these features. I will highly recommend this dealership to all of my friends! More
Ideal Dealership I told Peter Kenny that my son was looking to buy a car and within hours he calling to tell him he had the ideal car for him and it was exactly the ca I told Peter Kenny that my son was looking to buy a car and within hours he calling to tell him he had the ideal car for him and it was exactly the car my son had been looking at. Of all the vehicles I've bought, Peter made this buying experience the most pleasurable and less time consuming than any I've experienced. I'm thinking about possibly going to buy myself one in the very near future. Jackie and Ivan Corpening More
First time buying a new car. My wife and I went to the dealership in hopes to find my wife a new jeep. She found one online (Jeep Patriot) and set up a test drive the same night. My wife and I went to the dealership in hopes to find my wife a new jeep. She found one online (Jeep Patriot) and set up a test drive the same night. When we got to the dealership we were welcomed by Daniel Martinez, who is one of the most professional individuals I have been around in a long time. This was both mine and my wife's first time buying a new car from a dealer. We both had been driving cars from the early 90s. Daniel made everything so simple to us and walked us through every single step to make sure we understood everything. Daniel and the other great people at Lenior city Chrysler really "went to bat" for us when it came to getting an affordable rate on our loan. My wife and I decided that we wanted to think about all of our options before pulling the trigger. Daniel was completely understanding and not one bit pushy which is what we needed. The next day we decided we wanted the patriot and called Daniel to let him know when we would be there. He got all the paperwork filled out for us and had everything waiting for us so we didn't have to wait around the dealership all night. This was a great experience for both of us! I am also in the market for a new vehicle and told Daniel if he could find what I was looking for I would buy it from him. He is an outstanding young man and was extremely helpful/knowledgeable! Thank you Daniel! I highly recommend Daniel Martinez to anyone who is interested in buying a car from Lenior City Chrysler. More
A + Dealership Very pleasant to deal with and not pushy at all . Bill went that extra mile and personally washed and prepped my new Challenger for delivery, while Je Very pleasant to deal with and not pushy at all . Bill went that extra mile and personally washed and prepped my new Challenger for delivery, while Jeff took care of all my paper work .Everything was like clockwork , very professional and accommodating . Best selection of Challengers and best prices in east Tennessee . I will definitely shop with these guys again . More
Fun times in Lenoir City with awesome people I had sent my car to get fixed but when I found out how much it would be I about croaked. I spoke to Greg Anderson on Friday and made an appointment t I had sent my car to get fixed but when I found out how much it would be I about croaked. I spoke to Greg Anderson on Friday and made an appointment to look at vehicles. I told him the situation and he was more than willing to help me out. I went Saturday morning to meet with him. He was so very helpful and understanding of the circumstances. After I found what I was getting I got to meet and sign papers with Jeffery Suzanne Teague (lol... he will know who I have been talking to.) He was very pleasant and and entertaining. He got all of our paperwork ready and had us out the door in no time. We also had the pleasure of meeting the new internet manager Courtney Swanson. She was sweet as could be. She showed me some tricks to pulling and searching their web page. I will send whoever I know that is needing a car to them. They are great people and one happy family. More
Stellar customer service, quality and selection Shopping for a car can be a daunting process but our salesperson, Peter Kenny went the extra mile in every way to ensure it was a 5 star experience fo Shopping for a car can be a daunting process but our salesperson, Peter Kenny went the extra mile in every way to ensure it was a 5 star experience for us. Not only did we get the car we wanted at a great price, we were treated like family. Jeff Teage, their Finance & insurance manager, also did an exceptional job finalizing our paperwork. Excellent management and customer service by their General Manager Edwardo Mosarell makes this the best dealership in the area. Go see them. You'll be glad you did! More
ETHAN was truly an angel! Ethan Estenoz, sales rep, treated us like family! Fair straight forward, no surprises, not the typical "used car salesman", no pressure! Jeff Teague i Ethan Estenoz, sales rep, treated us like family! Fair straight forward, no surprises, not the typical "used car salesman", no pressure! Jeff Teague in finance was also a pleasure to work with! I highly recommend Ethan & the dealership as a whole, they treat you the way they'd like to be treated! Being a former car sales person myself & having bought numerous cars, I appreciate this excellent experience! Their vehicle was fairly priced & THEY GAVE US A FAIR PRICE FOR OUR TRADE! It was a blessing to work with such an awesome group! Quickest, easiest, fairest, and most pleasant auto purchase ever! I will definitely buy any future vehicles there & recommend everyone give them a chance...I'm confident that they will earn your business too!!!! It's worth the drive! Linda Coward More
Purchase of 2013 Dodge Charger This is the third Charger I have bought from This dealer. I have always had a good experience when working with them. They are fair on their prices, f This is the third Charger I have bought from This dealer. I have always had a good experience when working with them. They are fair on their prices, fair on trade in amounts and are willing to work hard to get you into the vehicle you are wanting to purchase. The entire staff is polite and courteous. I have referred several people to them and will continue to do so. More
Fantastic experience I hate the idea of shopping for a car. Tyler Forth made the experience soon much easier. We looked at cars over a course of two days. He helped me fin I hate the idea of shopping for a car. Tyler Forth made the experience soon much easier. We looked at cars over a course of two days. He helped me find a car that i absolutely love and suited my wants and needs. He was extremely patient with me and I needed that. I will without a doubt recommend both Tyler and the Dealership to any of my friends and family who are looking for a new car. More
Great Experience Daniel Martinez made my experience of buying my new Jeep Patriot a great experience. He is knowledgeable and patient. He explained the different fea Daniel Martinez made my experience of buying my new Jeep Patriot a great experience. He is knowledgeable and patient. He explained the different features that the vehicles offered that I was interested in which helped narrow down my decision without the pressure. I would definitely buy from this dealership again. More