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Lenoir City Chrysler Dodge Jeep Ram

Lenoir City, TN

4.2
448 Reviews

1206 E Broadway St

Lenoir City, TN

37772

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Showing 448 reviews

November 18, 2015

Excellence in Motion This was probably the best car buying experience I have ever experienced. Ethan Estenoz was exceptionally friendly, knowledgeable, and concise. More

by JHG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Petter Kenny, Ethan Estenoz
Nov 18, 2015 -

Lenoir City Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a wonderful review and recommendation! We're pleased to hear you had the best car buying experience with Ethan and and Peter. They are both great men who go the extra mile for all of their customers. They will be very pleased to hear your kind words. We appreciate your business and please feel free to let us know if there is anything we can do for you in the future. We hope to see you again.

November 15, 2015

Ideal Dealership I told Peter Kenny that my son was looking to buy a car and within hours he calling to tell him he had the ideal car for him and it was exactly the ca More

by tenorgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnwine, Peter Kenny
Nov 17, 2015 -

Lenoir City Chrysler Dodge Jeep Ram responded

Thanks for your review of our dealership Jackie! We are so happy to hear that you enjoyed working with Peter. It's good to hear that he has made your experience great and that you have considered coming back again to buy with us. We appreciate your business!

November 05, 2015

First time buying a new car. My wife and I went to the dealership in hopes to find my wife a new jeep. She found one online (Jeep Patriot) and set up a test drive the same night. More

by JClarke38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Teague , Daniel Martinez
Nov 05, 2015 -

Lenoir City Chrysler Dodge Jeep Ram responded

Thanks for your review! We are so happy you got the car you wanted and everything worked out with Daniel. We try to make sure our staff meets every customer's needs when it comes to the car they buy. We appreciate your business!

November 01, 2015

A + Dealership Very pleasant to deal with and not pushy at all . Bill went that extra mile and personally washed and prepped my new Challenger for delivery, while Je More

by Paul Hawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Teague , JC Denney, Bill Presley
Nov 05, 2015 -

Lenoir City Chrysler Dodge Jeep Ram responded

Thanks for taking the time to leave us a review Paul! We are so happy to hear that Bill went the extra mile and got everything taken care of for you. We want our staff to make sure each customer is treated right. It's good to know that we have a great selection. We appreciate your business and look forward to seeing you again in the future!

Nov 13, 2015 -

Paul Hawn responded

Initial dealings were great ,however once leaving the lot things change . Took 2 weeks of runaround to get a response back from the sales person on an apt time to apply the perma plate paint protection that I purchased. Finally got that took care of today but not really convinced they applied it since the front bumper hadn't even been washed . Lots of talk about how they will under promise and over deliver , but this is coming from a manager named Edgardo who wouldn't even speak with me when I picked up my vehicle that was supposed to be detailed and looked like crap , literally had been parked under some power lines and had been crapped all over . Once again I have received promises , I guess we will see how that all plays out I'm pretty sure I know how it will all work out but I will give them a chance and see if the will continue to fall short . I would not recommend their detail dept to anyone , their salesmen do a better job at cleaning a car . I personally trade every 2 years and have 3 vehicles I thought I had found a decent dealership to do business with but at this point I'm not real sure I will be trading here again >

October 27, 2015

Fun times in Lenoir City with awesome people I had sent my car to get fixed but when I found out how much it would be I about croaked. I spoke to Greg Anderson on Friday and made an appointment t More

by Sarah Harrod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Anderson, Jeffery Suzanne Teague, Courtney Swanson
Oct 30, 2015 -

Lenoir City Chrysler Dodge Jeep Ram responded

Thanks so much for your review Sarah! We are so happy to hear that you a good experience with our customer service. We try to make sure each customer feels like they are making a purchase they are comfortable with. It's good to know that our staff helped you out and everything got taken care of. We appreciate your business and are so thankful for your recommendation! Let us know if you need anything, we are here to help!

October 14, 2015

Stellar customer service, quality and selection Shopping for a car can be a daunting process but our salesperson, Peter Kenny went the extra mile in every way to ensure it was a 5 star experience fo More

by Happy Customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Teague , Eduardo Martorell, Peter Kenny
Oct 22, 2015 -

Lenoir City Chrysler Dodge Jeep Ram responded

Thank you so much for your review! We are so happy to hear that you got the car you wanted and it was a good experience. Our sales team tries their best to make sure each customer gets a deal and leaves happy. We appreciate your business and look forward to seeing you again!

October 10, 2015

ETHAN was truly an angel! Ethan Estenoz, sales rep, treated us like family! Fair straight forward, no surprises, not the typical "used car salesman", no pressure! Jeff Teague i More

by Coward Racing 1069
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Teague, Eduardo Martorell, Ethan Estenoz
Oct 12, 2015 -

Lenoir City Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a wonderful review and recommendation! We're pleased to hear Ethan Estenoz provided you with an excellent car buying experience! He is a great man and we're proud he is a part of our team. Thank you for your business and please feel free to let us know if there is anything we can do for you in the future.

October 09, 2015

Purchase of 2013 Dodge Charger This is the third Charger I have bought from This dealer. I have always had a good experience when working with them. They are fair on their prices, f More

by Psholloway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Martorell, Peter Kenny
Oct 12, 2015 -

Lenoir City Chrysler Dodge Jeep Ram responded

We're pleased to hear a returning customer continue to receive a good experience at our dealership. Thank you for your business and please feel free to let us know if there is anything we can do for you in the future.

October 02, 2015

Fantastic experience I hate the idea of shopping for a car. Tyler Forth made the experience soon much easier. We looked at cars over a course of two days. He helped me fin More

by malonemeagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Forth
Oct 12, 2015 -

Lenoir City Chrysler Dodge Jeep Ram responded

Car shopping can be a pain but we're happy to hear Tyler Forth has made it a pleasant and painless experience for you! He went above and beyond to make sure your needs were met and that you walked away with the perfect car. Thank you for your business and taking the time to leave a review and recommendation. We'll be sure to let him know your kind words.

September 29, 2015

Great Experience Daniel Martinez made my experience of buying my new Jeep Patriot a great experience. He is knowledgeable and patient. He explained the different fea More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez, Scott Allen Snow
Oct 01, 2015 -

Lenoir City Chrysler Dodge Jeep Ram responded

Hello, Sue! Thank you for sharing your comments with us! We're happy to read that you were pleased with your experience at our dealership, because customer satisfaction is our #1 priority! It's great that Daniel was able to help you find the perfect vehicle to fit your needs, and we hope you are enjoying your new Patriot! Please let us know if we can do anything else for you in the future!

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