Lenoir City Chrysler Dodge Jeep Ram

Price of Car Mr. Pete Kenny is a good person. The only thing I don't like is knowing that Lenoir City Chrysler charged me more than they should have for the 2 Mr. Pete Kenny is a good person. The only thing I don't like is knowing that Lenoir City Chrysler charged me more than they should have for the 2016 Jeep Patriot that I purchased. I knew it and went ahead with the sale anyway. I have seen ads for this same vehicle for about $5,000.00 less than what they charged me. What ever the starting price was on the sticker window is what they went with and didn't even dare try to give me a better deal. I REALLY REGRET THAT I DIDN'T WALK AWAY FROM THIS TRANSCATION. MY CREDIT ISN'T BAD AND I COULD HAVE WENT TO ANOTHER DEALERSHIP. I KNOW I OWED MORE ON MY TRADE IN BUT THAT IS BESIDE THE POINT, THE POINT IS THAT FOR THE JEEP THAT I GOT, THE PRICE WAS WAY TO HIGH AND OF COURSE THIS MADE MY PAYMENT TO BE WAY HIGH. I FEEL I WAS TOTALLY TAKEN ADVANTAGE OF. NOT SURE IF IT WAS THE WOMAN THING SITTING THERE/ OR JUST THAT I WOULDN'T KNOW ANY BETTER. I WOULD SEND MY FRIENDS AND FAMILY TO DEALERSHIPS IN ALCOA OR KNOXVILLE FOR A BETTER PRICE, NOT LENOIR CITY CHRYSLER. More

Poor Service after purchase Salesman (Bill Presley) was not knowledgeable about license and tile transfer within the state of TN. Promised to send owners manuel and has not. He Salesman (Bill Presley) was not knowledgeable about license and tile transfer within the state of TN. Promised to send owners manuel and has not. He indicated he could not afford to purchase an owners manual since he only made $50 on this sale! After one month I called Bill and he said he would have Sami (she handles licensing and titles) call me concerning my registration and title and I never heard from her either, so I assume he never talked to her. The car I bought was great but the follow service was poor. More

Great buying experience We ordered our Plum Crazy Scat Pack Shaker Challenger through Bill Presley. He was very nice, went out of his way to make sure we were happy with ou We ordered our Plum Crazy Scat Pack Shaker Challenger through Bill Presley. He was very nice, went out of his way to make sure we were happy with our deal. He even made the appointment for my windows to get tinted. More than happy with the service we received from Bill & the dealership. More

Total Disappointment On a trip to OK my engine lite came on and I was forced to stop by the closest dealer. Unfortunately, for me it was Lenoir City Jeep. The service ad On a trip to OK my engine lite came on and I was forced to stop by the closest dealer. Unfortunately, for me it was Lenoir City Jeep. The service advisor, Jessica Collett was curt and somewhat rude. i presented a coupon for diagnostics and they refused to accept it. (because I chose to get a second opinion). For a 5 Minute OBD reading they charged me $138.00. Then quoted me a 513.00 solution because a spark plug needed to be replaced, plus clean out the fuel induction. Before choosing this dealer try another. BTW car is still running great without engine light, my second opinion said the plug was just had some carbon deposits because of sitting for an extended period. Boy am I glad I didn't fall for their bull. More

Awesome experience! We went to the dealership with a very specific vehicle/package/price range in mind. Although they didn't have it on their lot, our salesman Tyler too We went to the dealership with a very specific vehicle/package/price range in mind. Although they didn't have it on their lot, our salesman Tyler took us to their inventory online which includes the vehicles at sister dealerships. We found exactly what we were looking for at another location so Tyler had it sent to this dealership and we were very excited to bring it home. When we went in to do paperwork we had our 6 and 2yr old kids with us. Tyler was great with them and kept them entertained which made it less stressful for us. He was great to work with, very thorough to make sure we were happy and everything was what we wanted with the vehicle. When I text him the next day because the night we brought it home we realized one of the headlights was very off, he had us bring it in so they could replace it at no charge. When we are ready for another vehicle, or know of anyone looking we will definitely be giving Tyler and lenoir city Chrysler, jeep, dodge a call/visit! Thank you! More

The worst service dept !!!! These are people that scam the owner doing repairs without permission from the owner ie: unnecessary repairs and damage to your vehicle absolutely These are people that scam the owner doing repairs without permission from the owner ie: unnecessary repairs and damage to your vehicle absolutely no attention to detail and repairs are less then second rate the service manager has no concern or care for your vehicle so so so sorry I purchased from them !!! The worst I have ever experienced stay away!!!! They get less then zero rating !! More

New Chrysler 300 We bought anew Chrysler 300 in Nov. and it has been excellent. Bill and Jeff were very professional and we encountered no problems with the sale. We bought anew Chrysler 300 in Nov. and it has been excellent. Bill and Jeff were very professional and we encountered no problems with the sale. More

BUYER BEWARE!! BUYERS BEWARE!! If you want you or your mother to be sworn at, yelled at, and be disrespected by all means shop here! This company was very nice o BUYERS BEWARE!! If you want you or your mother to be sworn at, yelled at, and be disrespected by all means shop here! This company was very nice of course when I brought my mother in to purchase a new Jeep Cherokee during Christmas break. They presented the vehicle with a spare tire and when they cleaned the vehicle while we were filling out paperwork they switched it out for a fix a flat option and took away the cargo tray. We called Josh the manager and let him know and he said he would fix the situation that all he had was his WORD. They did not have the cargo tray in stock and would mail it to my mother next business day. When I called back Josh of course he didn't answer my call but had the general manager Eduardo Martorell scream, yell, and talk down to me on the phone. I let this man know he was being very disrespectful. He said he had no interest in having a professional relationship over $159 part and that my mother and I were LIARS. Nice to do business with you all. My family has purchased two Dodge Rams 1500, dodge nitro, two Jeep Cherokees, and a Dodge 2500 in the past five years. This is how they treat people they do business with in the good southern mannered Tennessee. They'll smile at you during a sale and then they're dead to you afterwards. If anyone is considering going here please don't unless you love the abuse and mistreatment from others. Any consumers have any questions please contact me via Facebook. Ps: Josh your word held up quite well wouldn't you agree? This place is a joke. Enjoy your holidays More

It was a pleasure dealing with Peter Kenny. We went to this Lenoir City dealership just to "look" at a truck. Peter was very patient and kind,, even though we gave him a run for his money. He We went to this Lenoir City dealership just to "look" at a truck. Peter was very patient and kind,, even though we gave him a run for his money. He winced at our negotiation strategy, but ended up getting the job done and we walked away - no, rather DROVE away- very satisfied with our truck purchase. If you're looking for a vehicle, Peter will not disappoint. We highly recommend him and the Lenoir City Chrysler dealership and would definitely return.. More