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Lenoir City Chrysler Dodge Jeep Ram

Lenoir City, TN

4.2
448 Reviews

1206 E Broadway St

Lenoir City, TN

37772

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Showing 448 reviews

November 21, 2019

The team at Lenoir city Chrysler Jeep are customer oriented. If I have issues they bring resources together to address my concerns. I recently had some problems they kept Jeep until totally resolved. More

by Jack
Recommend Dealer
Yes
Employees Worked With
CHRIS NOLES SERVICE MANAGER JOHN BROWN DIRECTOR, Eduardo Martorell
November 21, 2019

Great dealership! Second Jeep we have purchased from them! Friendly and knowledgeable! Could answer every one of our questions on the Jeep Grand Cherokee! Will recommend to everyone! Great experience! More

by Jojo
Recommend Dealer
Yes
Employees Worked With
Bill Presley
November 18, 2019

Oil change Had oil changed. Fast and friendly service. Chris at the service was friendly and courteous. In and out quickly and without hassle. Will be doing busi More

by darryl.stair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in service
Nov 18, 2019 -

Lenoir City Chrysler Dodge Jeep Ram responded

Hi Darryl, Thanks for your feedback about our services and working with Chris. We look forward to future visits and doing business with you!

November 18, 2019

No pressure. Worked with us to get desired vehicle. Friendly service from the time we walked in the door. Would go back again next time. More

by 07Sahara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian , Bill Presley
November 17, 2019

Very professional in dealing with the customer and knowledgeable of technical issues. The facilities are very modern and have nice waiting areas while service is performed. Always work to assure my ac More

by Jack
Recommend Dealer
Yes
Employees Worked With
Chris and John brown , Eduardo Martorell, Ethan Estenoz
Nov 18, 2019 -

Lenoir City Chrysler Dodge Jeep Ram responded

Jack, thank you for the 5-star rating and great review! We are delighted to know that our team was professional, knowledgeable, and provided good customer service. It is also great to know that you enjoy our facilities and we look forward to any future visits!

November 16, 2019

Great Dealership and Salesman (Chris Guinn). I would definitely recommend this dealership to friends and family. I am very pleased with my purchase and I will be back in the future. More

by 1missybow
Recommend Dealer
Yes
Employees Worked With
Chris Guinn
Nov 17, 2019 -

Lenoir City Chrysler Dodge Jeep Ram responded

Thank you for letting us know that you are completely satisfied with your experience. Chris and the team will be happy to learn that you enjoyed your visit. We look forward to seeing you again.

November 14, 2019

Ken Pruitt was more than helpful to me in finding the truck that I wanted. He was persistent but not aggravating. Enjoyed my buying experience. More

by kb14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Pruitt
Nov 14, 2019 -

Lenoir City Chrysler Dodge Jeep Ram responded

Ken will be happy to learn that you are happy with his services. Congratulations on your new truck. Thank you for allowing us to assist you.

November 12, 2019

Have been looking for a Jeep for some time so we decided to stop at Jeep Chrysler in Lenoir City . Lenore Watson was as our sales consultant and she helped us out with what we were looking for . Had a nice More

by jimenezdaisy46
Recommend Dealer
Yes
Employees Worked With
Lenore Watson
Nov 12, 2019 -

Lenoir City Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback about shopping for a Jeep with us. We are delighted that Lenore has provided you with excellent care. We are sure she will appreciate the recommendation and we welcome you again!

November 06, 2019

I would like to thank my sales person Janet. She was courteous and very accommodating of all my questions and concerns. I would definitely recommend her and CJDR to my family and friends. I also want to More

by William Jones
Recommend Dealer
Yes
Employees Worked With
Janet James
Nov 07, 2019 -

Lenoir City Chrysler Dodge Jeep Ram responded

William, It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We are thrilled to hear Janet and Adam went above and beyond to assist you with a high level of customer service throughout the process. We hope you continue to love your brand new ride, and We look forward to taking care of any of your auto needs for years to come.

October 29, 2019

Tried this dealer one more time big mistake told them my terms in months and payment/ Great Credit score/ couldn’t make deal ! was called Back in and said they could do something ! Again no deal big wa More

by Unhappy/foe warning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Finance member unhelpful
Oct 30, 2019 -

Lenoir City Chrysler Dodge Jeep Ram responded

Hello, I am troubled to learn of your frustration with your recent shopping experience. I appreciate your honest feedback and would like the chance to speak with you to learn more in detail about what had happened. Please contact us when you are available. Thank you. Best, Eduardo Martorell emartorell@drivelenoircity.com

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