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Lenoir City Chrysler Dodge Jeep Ram
Lenoir City, TN
448 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 448 reviews
December 21, 2019
Lenoir City Jeep The service team is professional and does a good job in keeping in touch. Your vehicle is given a complete check and recommendations are made to keep The service team is professional and does a good job in keeping in touch. Your vehicle is given a complete check and recommendations are made to keep your car running well. More
by gm1putt
Employees Worked With
Ken
December 20, 2019
Issue resolved though uncertain if it was the $1400 ECM or the sensor that was installed afterwards. Hope I didn't pay for an ECM when only a position sensor was required. or the sensor that was installed afterwards. Hope I didn't pay for an ECM when only a position sensor was required. More
by Jeep rider
Employees Worked With
Chris
December 18, 2019
Good experience. Communication was good. Looked at Good experience. Communication was good. Looked at overall vehicle condition had good updates on upcoming Jeep recalls and improvements. Nice waiti Good experience. Communication was good. Looked at overall vehicle condition had good updates on upcoming Jeep recalls and improvements. Nice waiting area. All staff friendly. More
by Jimwillson759
Employees Worked With
Kenn
December 16, 2019
This was a good experience from start to finish! Lenora was ver knowledgeable and made sure she explained everything. She made sure we understood the process and we we comfortable with everything on the c was ver knowledgeable and made sure she explained everything. She made sure we understood the process and we we comfortable with everything on the car. More
by lori.murphy47
Employees Worked With
Lenore and Jeff Cooper
December 13, 2019
Dealer Service on my truck I called and told them I needed service on my new truck for oil change, They told me to bring it in and they would take care of it.They were great and I called and told them I needed service on my new truck for oil change, They told me to bring it in and they would take care of it.They were great and it was free for the first oil change. More
by davisgreenhouse
Employees Worked With
Chris
December 11, 2019
Wonderful experience! Matt answered all my questions and my service was exceptional! My Jeep runs like it is brand new. I have zero complaints! Thanks my service was exceptional! My Jeep runs like it is brand new. I have zero complaints! Thanks More
by steffipooh221
Employees Worked With
Matt Hartup
December 11, 2019
Bill Presley’s approach and manor put us at ease immediately. His knowledge and professionalism made our experience pleasurable. Cody’s follow up and input on any of our maintenance concerns was pro immediately. His knowledge and professionalism made our experience pleasurable. Cody’s follow up and input on any of our maintenance concerns was proof of the Dealerships goal of achieving 100% Customer satisfaction. More
by JamesPWalton
Employees Worked With
Jorge Delarosa in Finance was a pleasure to work with. , Eduardo Martorell, Bill Presley
December 10, 2019
On Saturday 12/07/2019 I was headed to Athens Tennessee from South Knoxville to look at a 2014 Ford Explorer. My dad spotted a 2015 Ford Explorer at Lenoir City Chrysler Dodge on Facebook Market Place and from South Knoxville to look at a 2014 Ford Explorer. My dad spotted a 2015 Ford Explorer at Lenoir City Chrysler Dodge on Facebook Market Place and we decided to stop there on our way to Athens. Mr. Ken Pruitt with his Superior sales skills sold me on the 2015 at Lenoir City Chrysler Dodge. He took care of my concerns in a professional manner. After I left the dealership I was stranded at a restaraunt in Lenoir City. The car wouldn't start the lights wouldn't come on or any thing. I found the positive battery cable was corroded and broken. The terminal would not tighten up and you could move it with your bare hand. Luckily I am mechanically savy and I fixed it barely enough to get the vehicle home. I feel this should have been found and fixed in the 21 point inspection that is performed at the dealership. When I spoke to Mr. Pruitt on Monday he said that the dealership will not fix the battery terminal. It is a $45 part from Ford plus labor. But I will handle that. Over all I am very pleased with Mr. Pruitt service and I would buy another vehicle from him. I just wouldn't rely on the service inspection . Thank you Mr. Pruitt. T.R. More
by reagan4
Employees Worked With
Ken Pruitt 5 stars, Eduardo Martorell, Peter Kenny, Bill Presley, Daniel Martinez, Scott Allen Snow, Ron Tilley, Ethan Estenoz, Frank Buster, Matt Hartup, Jeff Davis
