Lenoir City Chrysler Dodge Jeep Ram
Lenoir City, TN
Filter Reviews by Keyword
By Type
Showing 449 reviews
Last December we bought a brand new car from them. 10,000 miles later we are buying new tires. They took the new tires off and put used ones on a brand new car. When we were leaving the dealership we 10,000 miles later we are buying new tires. They took the new tires off and put used ones on a brand new car. When we were leaving the dealership we had to get them to put air in our tires, I know why now. More
This was our 2nd vehicle we have purchased recently and Jorge De La Rosa has been our dealer. He is a true professional and he knows his vehicles. Before we drove off the lot Jorge would go over the vehi Jorge De La Rosa has been our dealer. He is a true professional and he knows his vehicles. Before we drove off the lot Jorge would go over the vehicle and explain all the new details which was very helpful. We highly recommend Jorge. If you stop by Lenoir City Chrysler Dodge Jeep Ram ask for Jorge. More
The dealer ship is great an the sale person was very good at his job thanks Randall an managers was straight up and very professional it was a great place to buy. Thanks again at his job thanks Randall an managers was straight up and very professional it was a great place to buy. Thanks again More
If you can, GO SOMEWHERE ELSE. Rude people, short, not If you can, GO SOMEWHERE ELSE. Rude people, short, not real friendly. Slooooow. Set an 8am appointment, truck didn't move for almost an hour. What is If you can, GO SOMEWHERE ELSE. Rude people, short, not real friendly. Slooooow. Set an 8am appointment, truck didn't move for almost an hour. What is the point of an appointment then? They didn't explain the details of the cost until after the work was done. Hidden costs not talked about, like 17% flat fee for "shop supplies" You can only pay, "touchless" which forces you to put you card info into their text app. Weird. I actually just felt like my questions bothered them most of the time. Just an unpleasant experience. If you want to sit down, shut up and over pay. This is your place. Otherwise avoid! More
The whole experience was straight forward and efficient. The pre-owned car was very clean. The staff was friendly and helpful and I would do business with them again. The pre-owned car was very clean. The staff was friendly and helpful and I would do business with them again. More
Had a great experience buying my first truck! Had purchased a Jeep previously. Very knowledgeable, very helpful and very smooth overall process. Would highly recommend without hesitation. purchased a Jeep previously. Very knowledgeable, very helpful and very smooth overall process. Would highly recommend without hesitation. More
A bit far from home. App needs some work as pricing was not correct.. I think better parts should be used on new vehicles as it pertains to safety. not correct.. I think better parts should be used on new vehicles as it pertains to safety. More
We needed a new transmission and I know they needed to order it. We told them we needed it by a certain date and Chris did everything he could do. We got it back on that daye order it. We told them we needed it by a certain date and Chris did everything he could do. We got it back on that daye More