Lenoir City Chrysler Dodge Jeep Ram

I purchased a 2024 RAM 1500 Laramie from Lenoir City CDJR. I also their purchased suggested maintenance agreement (good at any CDJR dealer). After receiving an ABS brake recall letter, I called their se CDJR. I also their purchased suggested maintenance agreement (good at any CDJR dealer). After receiving an ABS brake recall letter, I called their service department and was told they could not perform the recall repair and "I should find another dealer". I took the truck to the dealership to verify they were actually telling me they could NOT service the recall. Sure enough, I received the same information with no explanation. (The recall is just a computer download, and they would not repair it.) Now very upset...I went to L&M CDJR in Athens TN, and was told they would not honor the maintenance agreement. "It is too much trouble." Luckily I called Crown CDJR, in Cleveland TN. The young lady in the service department told me, " Sure we honor the maintenance agreement, and they could absolutely perform the recall download. It only takes about 30 minutes and we do them all the time. A couple of days later I took the truck to Crown. The recall was performed and everyone there was super-efficient. Even though Crown is about an hour from my home, I will be taking my truck there for all maintenance and repairs. I will NOT be returning to Lenoir City CDJR or L&M... EVER. More

Dillon talent is the best no pressure very helpful. Dillon talent will help you get the car or truck you want to buy. Dillon talent will help you get the car or truck you want to buy. More

We had a great experience buying our new vehicle. We would like to thank Randall and Brian for all their help. We would like to thank Randall and Brian for all their help. More

I have nothing but good things to say about this dealer. I worked with Chris Houghton and with Brian, the genl. mgr. They explained in a very straightforward, transparent way what they needed out of the veh I worked with Chris Houghton and with Brian, the genl. mgr. They explained in a very straightforward, transparent way what they needed out of the vehicle I was interested in, and I laid out my needs, and we quickly negotiated a deal that we both felt good about. No nonsense. They were also helpful in getting this van over to Dependable Auto to be checked. Now, Dependable is located very close to LC Chrysler Dodge, and sometimes it seems that a dealer will have a "special relationship" with a nearby mechanic; but the way Chris Houghton steered me to Dependable felt completely honest, and that's how things worked out: Dependable did a very thorough job of going over the van, and they didn't find anything significant that Chris hadn't mentioned. Given our pretty sketchy experiences with a few Atlanta-area dealers as we were shopping for this vehicle, I would say that if you're in the North Georgia area, it would be worth your while to head north to this obviously honest dealer in Lenoir City, half an hour south of Knoxville. And hey, ask for Chris -- good guy and has his stuff together. More

We have worked with JC and Tyler for years and are so grateful for the service and assistance they provide grateful for the service and assistance they provide More

I had a great experience selling my used car to the manager, JC. I had also utilized their services department over the past several years. The dealership manager is was one of the most professional, manager, JC. I had also utilized their services department over the past several years. The dealership manager is was one of the most professional, honest and easy to deal with business person I know.. I believe his values are permitting throughout the dealership. I highly recommend you check them out.if you are buying or selling a vehicle. More

Tyler is great but the finance guy was rude yesterday when he called ask where the check was at and it was dropped off that morning when he called ask where the check was at and it was dropped off that morning More

Went looking for a Jeep couldn’t agree on a payment no big deal but when the salesman gets mad and said I reckon you need to find a cheaper vehicle and threw my trade’s appraisal on the desk I took it and big deal but when the salesman gets mad and said I reckon you need to find a cheaper vehicle and threw my trade’s appraisal on the desk I took it and went to Jim cogdill and got the same jeep with a cheaper payment and was treated like family More

A great team to work with! Great sales people. Chris Houghton, our sales rep is an extremely knowledgeable and personable young man. I highly suggest you check with them before Great sales people. Chris Houghton, our sales rep is an extremely knowledgeable and personable young man. I highly suggest you check with them before buying anywhere else. More

Last December we bought a brand new car from them. 10,000 miles later we are buying new tires. They took the new tires off and put used ones on a brand new car. When we were leaving the dealership we 10,000 miles later we are buying new tires. They took the new tires off and put used ones on a brand new car. When we were leaving the dealership we had to get them to put air in our tires, I know why now. More