Len Stoler Lexus

Regina Thornwell (service review) The service at Len Stoler was excellent as always. Regina makes sure your vehicle is up to date w/all service requirements and has your vehicle ready The service at Len Stoler was excellent as always. Regina makes sure your vehicle is up to date w/all service requirements and has your vehicle ready and clean on time. I would gladly recommend service from Len Stoler Lexus to anyone. I have been a long time customer for 15 plus years w/o any problems. Best Regards, Kevin Cox More

Excellent Used Car Buying Experience I recently bought a low mileage used SUV from Len Stoler Lexus. Overall my experience was excellent. I found the car online using the USAA car buying I recently bought a low mileage used SUV from Len Stoler Lexus. Overall my experience was excellent. I found the car online using the USAA car buying service. Within a few minutes of clicking the online availability button, I was called by Ms. Gemma Boyce who then scheduled a test drive for me the following day. Upon arrival I was met by the dealership manager and the sales associate Mr. Joshua Evans who easily answered all of my questions and accompanied me on a test drive on a very rainy day. Josh was most personable and knowledgeable of both used and new cars. He quickly addressed all my points of sale and subsequently negotiated a very fair price. Then he smoothly coordinated the out of state sales process with the Director of Finance (Travis). When I picked up the car two days later, Josh had the car detailed so it looked good as new. I highly recommend you ask for Josh when shopping for a new or used car at Len Stoler Lexus. More

Good service Always pleased, Regina Thorn well does a great job in making sure my Lexus get the right service it needs. Will recommend Len stoler vehicle service. Always pleased, Regina Thorn well does a great job in making sure my Lexus get the right service it needs. Will recommend Len stoler vehicle service. More

Very sad with service Today I had appointment to change oil and tire rotation for 9:00am. Dropped my car at 8:45,waited inside until 11:00am then ask about my car. They sa Today I had appointment to change oil and tire rotation for 9:00am. Dropped my car at 8:45,waited inside until 11:00am then ask about my car. They sad to wash my car already long line and returned my car not washed,because they have new washing company. I thought if I have appointment my car should be done on time:60-90 min and should be washed bypassing line of people who came after me just to wash their cars. During my last car wash 2 month ago from my car money (quarters about$1.5) was stolen,my glove box was checked and some items was taken of the seat storage to passengers seat,EVEN crackers was dropped inside on a floor mat,temperature inside changed to hi heat.This is UNACCEPTABLE. It is not LEXUS,it is cheap junk yard with laisy workers.After conversations with managers no result. I bought my car from Len stoller in 2014. Service was great first year,then worse and worse. They need to start take care about castomers.Do it on time or FREE More

Horrible service. Walked into the CPO department and nobody looked to help. Their conversation was more important. Also cars was very overpriced. Do not recom service. Walked into the CPO department and nobody looked to help. Their conversation was more important. Also cars was very overpriced. Do not recommend. More

Great experience buying CPO Lexus from Samantha Cambridge I purchased a CPO from Samantha Cambridge in February 2016. It was a great experience. She was very professional and easy to deal with. I felt like I purchased a CPO from Samantha Cambridge in February 2016. It was a great experience. She was very professional and easy to deal with. I felt like we weren't playing games, and it was a good deal. I would come back to buy from her again. More

Helpful Internet Manager I contacted the dealer via internet to find out more information and pricing on a new Lexus 300h. Gemma Boyce, the internet manager, got back to me an I contacted the dealer via internet to find out more information and pricing on a new Lexus 300h. Gemma Boyce, the internet manager, got back to me and did an excellent job of answering the questions I posed. I appreciate that because although I asked to have either the fleet manager or internet manager get back to me, several dealers had a sales rep respond. From my research, I concluded that it was best for my needs to ask for a manager. In addition, while several sales reps were more interested in telling me what they wanted me to hear, Ms. Boyce focused on what I asked. I ultimately bought at another dealer who had options closer to what I was asking for but I have only good things to say about my interactions with this dealership. More

Purchased my first CPO Lexus Working with Daja and Armon in the used car division was an exceptional experience. They were easy to work with and surpassed my expectations for cust Working with Daja and Armon in the used car division was an exceptional experience. They were easy to work with and surpassed my expectations for customer service. I wouldn't hesitate to recommend this dealership. More

Great experience with Samantha Cambridge I bought a used Toyota from Samantha Cambridge. She was very professional, informative and flexible. I got a great deal on the Toyota and Samantha a I bought a used Toyota from Samantha Cambridge. She was very professional, informative and flexible. I got a great deal on the Toyota and Samantha arranged for the service department to repair some paint scratches the day after the sale. Overall, I'm very happy with the car and with Samantha. More

Samantha is the best car sales consultant ever! I recently purchased a used Lexus LS 430 from Len Stoler in Owings Mills. My sales consultant was Samatha Cambridge and she is amazing. She is bar I recently purchased a used Lexus LS 430 from Len Stoler in Owings Mills. My sales consultant was Samatha Cambridge and she is amazing. She is bar none, the best car salesperson with whom I have ever dealt. She is professional, knowledgeable, well-mannered, articulate and does everything possible to earn your business with INTEGRITY. Samantha appears to puts herself in your shoes as a purchaser and tries to anticipate your concerns and addresses them straight forth and with honestly. She is not at all pushy and does everything possible to ensure that you get a car that meets your needs and will make you happy long term. I highly recommend Samatha and suggest that you see her if you are interested in purchasing a car. Quite simply, she is the BEST!!! Thanks Samantha, I am really happy with my purchase! RAmsey, 9/2015 More