Len Stoler Ford
Owings Mills, MD
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Great Service Every thing went great and in a timely manner. The estimate was accurate and the cost was reasonable. I was able to use my Len Stoller dollars which Every thing went great and in a timely manner. The estimate was accurate and the cost was reasonable. I was able to use my Len Stoller dollars which was a great benefit. More
Marina Excellence Professional staff that knows their business and knows how to treat their customers. Marina was excellent at all aspects of our buying experience from Professional staff that knows their business and knows how to treat their customers. Marina was excellent at all aspects of our buying experience from the first minute we met until we drove away with exactly what we wanted. The atmosphere was truly relaxing and totally stress free. More
Great Experience This was my third time buying car from Len Stoler. I must say they get better each time and my salesperson Miss Merit has an exceptional customer serv This was my third time buying car from Len Stoler. I must say they get better each time and my salesperson Miss Merit has an exceptional customer service and attention retention skills . Thanks Merit and Len Stoler ! More
Great staff Outstanding sales force. No high pressure tactics. Made us feel very welcome and very sensitive to our needs. Marina has an excellent personality and Outstanding sales force. No high pressure tactics. Made us feel very welcome and very sensitive to our needs. Marina has an excellent personality and very very knowledgeable of the car we were interested in! More
Great Experience The process was long but it was worth the wait. My salesperson Merit was exceptional throughout. Will refer people and be back to see her for my futur The process was long but it was worth the wait. My salesperson Merit was exceptional throughout. Will refer people and be back to see her for my future purchases. More
Ok prices but bad experience Took my son to purchase a used car. Showed Eric our salesman a couple cars we saw on the website. He brings 2 of the vehicles around and they either Took my son to purchase a used car. Showed Eric our salesman a couple cars we saw on the website. He brings 2 of the vehicles around and they either sounded "sick" or had a dent in the side. Who does that? Found another vehicle and got a good price (higher then what we were looking at as we were not financing). When he handed us the "key" we asked where the spare was. He mentioned he would reach out to the previous owner and if not he would get a key made. A week goes by and he has yet to call. I call him, he says he will again look into it. The entire weekend goes by and of course I have to call our sales person to follow up....he apologizes for forgetting to call. He mentions that he can not locate the spare key and that we have to pay for a new key to be made. I find this poor service. I am in sales and would have gone above and beyond to make us a customer for life. Instead we will never return and will let our friends and family know More
Just saying. When looking to buy a new Ford F-150 last October, I ended up having to make two visits to your Dealership to place that order. Part of that delay was When looking to buy a new Ford F-150 last October, I ended up having to make two visits to your Dealership to place that order. Part of that delay was caused by the two different sales personnel saying they were not all that familiar with trucks. as far as my not wanting to recommend your dealership to others, I never make such recommendations, I have been well satisfied with your service department however, and have nothing but high praise for them. More
Awesome car buying experience I was not looking forward to having to buy a car for my daughter, but Brendan cut through the games, got me a great deal and made this the best car bu I was not looking forward to having to buy a car for my daughter, but Brendan cut through the games, got me a great deal and made this the best car buying experience I’ve had! More
Awsome! Brendan let us call him Nighthawk! Excellent customer service, friendly staff, and very helpful. Not to mention my exhusband works here, so you know Brendan let us call him Nighthawk! Excellent customer service, friendly staff, and very helpful. Not to mention my exhusband works here, so you know they must be good and take care of you if I went here! ?? More
Awesome Walked in wanting the right price but got my brand new focus st with no fuss. The manager made the deal happen without any fight and now I have a car Walked in wanting the right price but got my brand new focus st with no fuss. The manager made the deal happen without any fight and now I have a car that doesn’t fight me through a corner. AND ITS GOT A CLUTCH! Work with Reggie. He’s the kind of guy you’ll want to just hangout with. More