Len Stoler Ford

DO NOT GO HERE!!!!! Every single part of the experience at this dealership was a nightmare. The dealership itself is not that nice especially compared to other ones nowa Every single part of the experience at this dealership was a nightmare. The dealership itself is not that nice especially compared to other ones nowadays. It’s kind of dirty and they had the music so loud that you could barely even concentrate or hear somebody else talking. It took over an hour before I was even in a car test driving it because any car that I picked out, they couldn’t find where it was… Very unorganized. My salesman was not only eating a bagel while he was talking to me but also brought it into the car when we test drove it! I couldn’t believe it. He said that his manager told him that is unprofessional and I totally agreed. He said the F word a couple of times in front of me. He had no knowledge of the cars. The manager, Dame, repeatedly told me “he’s a straight shooter, no xx“, then kept on trying to convince me how other dealerships are going to xx me. My feeling is that if you’re not a xxxxxxxxxxx, you don’t have to keep saying it and all he was was xxxxxxxx. Plus, I was supposed to get a $50 visa gift card for taking a test drive and after four hours of being there, numerous requests for the gift card, even called two days later to tell them it was never emailed to me where the manager promised that he would have it to me within 24 hours, to no avail. When I finally bought my car at Thompson Hyundai (which was a dream experience) and they put in the number for me to get the gift card, come to find out that Len Stoler never even tried to get it for me. I honestly can’t believe in this day in age of customer service, how awful my experience was there. I think in the end it was meant to be so that I could buy a car at a great dealership. More

Outstanding Service As Usual Recently visited for 95,000 mile recommended service and was immediately and pleasantly greeted by Mike Mazer. Mr. Mazer professionally advised me of Recently visited for 95,000 mile recommended service and was immediately and pleasantly greeted by Mike Mazer. Mr. Mazer professionally advised me of the service to be performed and kept me updated during the performance of the service. At the completion of the service, Mr. Mazer provided me an explanation and costs of the services performed. Thoroughly satisfied with the service but most impressed by the professionalism of Mile Maxie. More

Excellent Customer Service We've been Hyundai owners for quite awhile and this dealership has exceeded our expectations by far. I'll never go to another dealership again. Custom We've been Hyundai owners for quite awhile and this dealership has exceeded our expectations by far. I'll never go to another dealership again. Customers for life at Len Stoler Hyundai!!!! More

Very professional staff, attentive, customer service is perfect, explain everything in detail with patience, very friendly and warm. Overall very pleasant place to spe staff, attentive, customer service is perfect, explain everything in detail with patience, very friendly and warm. Overall very pleasant place to spend my Saturday with excellent service. More

I love this dealership, won't go anywhere else🥰 I was contemplating trading in my 2016 Ford Explorer for the 2019 model. Marina listened to what I was looking for, she researched my questions and ga I was contemplating trading in my 2016 Ford Explorer for the 2019 model. Marina listened to what I was looking for, she researched my questions and gave me all the answers I was looking for. She understood my financial concerns and made sure to meet my vehicle and pricing needs. She was wonderful and friendly and very knowledgeable. She made the experience really easy and seamless. Thank you Marina! I love my new ford explorer Sport, its exactly what I wanted and I love it! Thank you or all your help! This is my 5th vehicle from Len Stoler! More

Exceptional service Darren Badillo made my whole car buying experience easy, fun and exciting! I called, gave my budget and told him exactly what I needed in a vehicle a Darren Badillo made my whole car buying experience easy, fun and exciting! I called, gave my budget and told him exactly what I needed in a vehicle and Darren did the rest. Within an hour he found the perfect vehicle for me. His communication was exceptional the whole time. He was honest with his thoughts about the vehicle, which is much appreciated. Darren stuck with my budget and didn't try to talk me into going way over that budget. Everyone who was involved in my car buying process was exceptional, nice, professional and dedicated. Thank you again Darren and the rest of the Len Stoler team!! More

Love everything about this dealership!! ❤️❤️❤️❤️❤️ Len Stoler Hyundai has totally changed my opinion of lumping all car dealerships into the same category! The employees are 100% nicer than elsewhere. Len Stoler Hyundai has totally changed my opinion of lumping all car dealerships into the same category! The employees are 100% nicer than elsewhere. Never did I feel pressured to make a deal. It was very pleasant every time we stopped by or called with a question. Our salesman was John Chambers, he is amazing and was so good at explaining the way the Santa Fe and all its bells and whistles work to me. Gino and Darren are great managers and both went the extra mile to help us with this purchase. Others helped us too, everyone went out of their way. Chris in Service took care of a concern we had quickly and efficiently. Customer service is #1 here and it shows! It’s nice to be treated with courtesy & respect which turned wonderfully into feeling like family. We truly believe we got the lowest price possible and best price on our trade. 0% financing was a blessing too! Len Stoler Hyundai is the best!! So glad we found you and went with you! More

I bought a Hyundai Tuscon. Yesterday, I bought a Hyundai Tucson from Merit. She's a wonderful and informative professional! She spent a long time with me, in order that I Yesterday, I bought a Hyundai Tucson from Merit. She's a wonderful and informative professional! She spent a long time with me, in order that I may be able to navigate my new vehicle. She's was simply wonderful!! More

Smooth Buying Experience! Marina Davis deserves 5 stars because she was extremely helpful! She was very patient answering all of our many questions. If she didn't have the ans Marina Davis deserves 5 stars because she was extremely helpful! She was very patient answering all of our many questions. If she didn't have the answer she got back to us with one. Her and Chris located the exact car that we were looking for. She spent lots of time with us explaining how everything works and helped us set up our phones and hooked us up to Ford Pass! The actual car buying experience went very smoothly right down to the tags! Drove it off the lot! Love my Ford Escape! Thanks Marina for making our car buying experience enjoyable! BTH my lift gate has been working just fine! More

Let the manager reap the applause I have just posted on Google a review of my entire buying-experience at Len Stoler Hyundai. That review was highly complimentary of the team that Dar I have just posted on Google a review of my entire buying-experience at Len Stoler Hyundai. That review was highly complimentary of the team that Darren has assembled, which is the best compliment that can be paid to a manager. The old saying about how the best salesman becomes the worst sales manager is just not true in Darren's case. On the one hand, he let his people do their job (and they did a fantastic job!) and on the other hand, he knew just where and how to intervene in order to get me the best deal. I was a manager myself (in health care finance) for many years, and I can recognize when a fellow manager has a lot more tomorrows in his career than yesterdays. Darren is going to do great things, and I'm so appreciative that his efforts in my buying transaction really do constitute "a great thing." More