Len Stoler Ford

Best experience I've had with buying a new car. Morris was very professional and courteous. I will definitely refer him to others in the market for purchasing a new car. Morris was very professional and courteous. I will definitely refer him to others in the market for purchasing a new car. More

I was very stressed at having to buy a new car, but Dante took very good care of me. He placed me in the hands of Sheila and Damian who both sought to find me a car that not only fit my driving needs, but my took very good care of me. He placed me in the hands of Sheila and Damian who both sought to find me a car that not only fit my driving needs, but my financial ones too. I like that I was not pressured into anything and that the total process did not take long. They have even called several times to make sure the car is still to my liking. I thank them all and highly recommend them to anyone seeking to buy a car. thank You ! More

Morris Gibson did a great job assisting my to purchase a Ford Mustang for my wife. I would reccomend using Morris and Len Stoler when purchasing a Ford. Ford Mustang for my wife. I would reccomend using Morris and Len Stoler when purchasing a Ford. More

The manager at the ford section is very condescending and rude......... I bought an SUV and was promised complimentary delivery by mr Damien only to be left high and dry, they were suppose to show up at 2pm rude......... I bought an SUV and was promised complimentary delivery by mr Damien only to be left high and dry, they were suppose to show up at 2pm, waited till 3pm befor calling only for Drew to tell me they didn't come because I had to pay $ 500for delivery, won't have had any problem with this if I was told from the beginning or at least called. Called they twice befor the delivery date, even went in to days before to let them know what time I would like it, and no mention of fee was mentioned because they had said it will be complimentary only for no one to show up and no one bothered to call. Went to the show room to find out why and I have never met a more condescend person in my life, totally different from who he was before I paid for the car, I guess he had nothing to loose after all he had made his sale, Damien was off and drew kept saying he never knew about it till today, even after the other sales rep confirmed it to him tha that's what I was told. He kept saying things like, how do I expect the driver to work for free, he will call the cops and have me thrown out, nobody uses the word complimentary in his company ( insinuating I was lying, even as his sales rep was standing there confirming what I was saying), what they told me doesn't matter he is the boss and what he says goes, all this after my money is in their bank. I never assumed anything or asked anyone to work for free. That was what I was promised and I didn't think that was too much after for paying for a $30k SUV. So upset and already had tears rolling down my face because of the way I was being treated I walked out with my baby I was carrying all the while this man was talking to me like that. Even if he thought he had nothing to loose, the least he could have done was treat me with a little respect and APOLOGIZE for the miss communication between him and his reps, because " I didn't know about it " is not a good enough excuse for me. Even if you didn't know about it, now you know and handled it very poorly. Highly disappointed !!! More

My experience at Len Stoler Ford was Excellent. I drove quite a distance to purchase my new F150 because I heard they recently made some management changes for the better. My salesperson Drew A. greeted me quite a distance to purchase my new F150 because I heard they recently made some management changes for the better. My salesperson Drew A. greeted me when I arrived and he really took his time and great care to make sure the F150 I selected met all my needs. Drew did a great Job explaining the differences in size, towing capacities, and engine ability. Rick Boblits the General Sales Manager was very involved from the beginning and made sure I got the best deal to meet my budget. In fact Rick was able to offer me a brand new truck with more upgrades than I thought I would be able to afford and he was still able to offer an excellent price and payments to meet my financial requirements. Overall a very friendly, upbeat and low pressure environment. I highly recommend Len Stoler Ford in Owings Mills, MD and If you're interested in a easy and fun buying experience ask for Drew A! Thanks Guys! -BF More

I was looking for a new vehicle to replace my 1999 Buick Century. I went to Len Stoler Hyundai and was greeted by Jay McClenahan. I explained to Jay my needs and he recommended a Hyundai Elantra. He answ Century. I went to Len Stoler Hyundai and was greeted by Jay McClenahan. I explained to Jay my needs and he recommended a Hyundai Elantra. He answered all my questions,we test drove the vehicle and explained all features of the vehicle in a very low pressure environment. I explained that I was looking at competive cars and he was very understanding of the situation. Throughout my buying progressive there was never any hint that either he or the dealership was trying to 'close' me. Instead Jay was always there to answer questions and had a great sense of humor. The price was fair and the purchase process was easy. More

I was very satisfied with the assistance and service I received, I had only came in to the dealership to see what my options were as far as buying a new car. My wife was interested in the 2013 Santa Fe, received, I had only came in to the dealership to see what my options were as far as buying a new car. My wife was interested in the 2013 Santa Fe, as she was very happy to have had a 2010 Santa Fe. I will send all my family, and friends to Len Stoler to purchase a new or used car. More

Awesome service. Very friendly people. Very good with checking back with the customer. Made sure i left in a new car. No problems. They take good care of the people checking back with the customer. Made sure i left in a new car. No problems. They take good care of the people More

I never expected that I would be able to get into a brand new car! Jay worked every angle possible and finally found a way to help me out so now I am driving in a new car that I love and am able to afford. T new car! Jay worked every angle possible and finally found a way to help me out so now I am driving in a new car that I love and am able to afford. Thank you so much!!! I already recommended Jay to two colleagues (police officers) of mine who are interested in buying a Hyundai. More

Believe it or not, I was actually on my way to a different dealership. LOL! I received a call from this other dealership and told them what I wanted. I was very specific in the make/model of vehi different dealership. LOL! I received a call from this other dealership and told them what I wanted. I was very specific in the make/model of vehicle, the total cost and desired monthly payments, engine-type (for better mpg), and my trade-in (Lincoln Navigator that had 250K miles on it. Phew....it was time for something newer, huh? LOL!) The salesperson said he would call me back after checking his inventory. A few minutes later he called back with a list of vehicles I did not ask for. Go figure... But it was my day off, so I wanted to take advantage. I headed towards the dealership...made a wrong turn....and wound up at Len Stoler. Talk about fate! Jay was very professional and listened to what I wanted. And it just so happened that they had the exact vehicle I wanted....at the price I wanted. Thank you for the excellent customer service and the great vehicle. Let's see if I can reach 300k miles on this one. LOL! More