Len Stoler Ford

Wonderful experience Travis Nash is an excellent sales associate. A pleasure to deal with. I would highly recommend him to anyone interested in purchasing a car' he is a d Travis Nash is an excellent sales associate. A pleasure to deal with. I would highly recommend him to anyone interested in purchasing a car' he is a definite asset to your dealership More

Dedicated to helping the customer I reached out to Wes discouraged at the whole car buying process, and what the loan chances were. But Wes was very encouraging and optimistic from the I reached out to Wes discouraged at the whole car buying process, and what the loan chances were. But Wes was very encouraging and optimistic from the very start. Every step of the way, he made every effort to address my concerns. By the end of the buying experience, I was an impressed and satisfied customer. More

My handsome Irish dealer Hello.So when I got there I forgot his name but remembered he said ask for the good looking Irish guy.Then he begin to say lets get your car appraised Hello.So when I got there I forgot his name but remembered he said ask for the good looking Irish guy.Then he begin to say lets get your car appraised.I was there for a lower finance rate only 4 him to say we can't lower the rate only on a new car. So Brendan says what's your favorite color I say red so he goes get a car. Then he say we gotta take a test drive I said no I'm good I like he's come on u gotta drive it.So the next step he's says I need to go to my car I said my car he says no the red one is yours. Brendan says we did it So thanks to God n Brendan I have a 2018 Elentra guys he's good n good looking so go check him out.Thanks again to the good looking Irish guy. More

Buying Experience This was the best-unexpected car buying experience that I have had thus far. I say unexpected because I only stopped there to get air in my tire on th This was the best-unexpected car buying experience that I have had thus far. I say unexpected because I only stopped there to get air in my tire on the 2016 Hyundai Sonata that I was driving and long story short, I drove off of the parking lot with a 2018 Hyundai Sonata! Unbelievable warranty and safety protection coverage on my car. More

Visit Suggest that the salesperson know and set up Bluelink. Show all of the options that are on the car and demonstrate all of the options. Set up blue too Suggest that the salesperson know and set up Bluelink. Show all of the options that are on the car and demonstrate all of the options. Set up blue tooth. More

2018Elantra The 2018 model rides so much smoother than older models that I test drove at the Len Stoler Ford dealership the other day. I'm highly satisfied with m The 2018 model rides so much smoother than older models that I test drove at the Len Stoler Ford dealership the other day. I'm highly satisfied with my purchase and the employee that I worked with. More

Purchase of new Hyundai Sonnata Very friendly and helpful in assisting me in my purchase. As indicated, I would highly recommend this Dealership and the salesperson who handled my Very friendly and helpful in assisting me in my purchase. As indicated, I would highly recommend this Dealership and the salesperson who handled my purchase. More

Worst Customer Service 1.0 star rating10/16/2017 This dealership/service team has made it to where I will never purchase a Hyundai again or EVER do business with any of Len 1.0 star rating10/16/2017 This dealership/service team has made it to where I will never purchase a Hyundai again or EVER do business with any of Len Stoler's other car intities. Over the course of a week, I had to call the service dept twice a day to obtain a diagnosis of my vehicle. On Thursday after my father gave them a call, I finally received a call back that I needed a new engine. I told Jerry the, service advisor, that I was interested in trading my vehicle and to have a salesman get in contact with me so that I could make arrangements immediately because I needed a car and am ready to buy. 24hrs goes by, no phone call. I call back up there only to be told that someone would call me back. At this point we are at Friday evening and I need a car by Sunday. I arrive at the dealership and request to speak to the GM (Dame Shepard) who I am expressing my frustration for lack of communication, professionalism and urgency from his staff to and explained that they must not want my business based off of the service I had received. He stated that "I was attacking him and his staff"! Why? Because I'm frustrated? This is business, you cannot take this personal and for you to say that to an already irritated customer, you just added fuel to the fire!!! So I asked him, what can you do for me? He finally told me that my car would not be worth anything and tried to sell me on a Hyundai Tucson. By this time, I'm further irritated because they could have called to tell me that per my request throughout the week! I explained that at this point I am not interested in a Hyundai and am willing to pay diagnostic fee and donate my car to charity. Went up to the service dept Saturday afternoon, spoke to Kyle who said that there are no notes on my file, paid fee, get a receipt, clean out my car and was on my way. Come today (Monday) I called an organization to donate my car and they needed to verify with the dealership that nothing was owed for services on the car so I said sure, you can call I have the receipt. The organization calls the service center and speaks with service manager Micheal Vince who lies to them and says a diagnostic fee is still owed. So I call up there, speak to Micheal who states "I told them that because I was not near my computer and that was the last thing I knew". EXCUSE ME?!?!? I need you to speak on facts! Go to your computer to pull up the information requested. I actually left work to go to the dealership to speak with Micheal to ask him to verify my payment. Luckily Kyle (the gentalman who took my payment Saturday) was sitting there to verify that I paid. I then called the charity organization while on site for him to correct his unresearched answer that he provided earlier which in return delayed the process to have the car taken off the lot in a more timely fashion. This dealership is very u professional and incompetent! I would not recommend anyone use them if you are looking for acceptional customer service. They failed TREMENDOUSLY!!! More

Great experience This was a great experience. everyone at the dealership was helpful and knowledgeable. Steve made the process run smooth and less stressful than buyin This was a great experience. everyone at the dealership was helpful and knowledgeable. Steve made the process run smooth and less stressful than buying a car normally is! More

Good maintenance check up I do enjoy going to get my check up with Len Stoler. I am not disappointed any time I go. Thank you all for your work. I do enjoy going to get my check up with Len Stoler. I am not disappointed any time I go. Thank you all for your work. More