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Len Stoler Ford

Owings Mills, MD

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567 Reviews

11275 Reisterstown Road

Owings Mills, MD

21117

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Showing 567 reviews

January 20, 2023

I feel that I was mislead by Mrc. John Mullins finance manager regarding titling the purchased vehicle in both my name and my spouse’s name. I was misinformed about how quickly funds More

by JThomas52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mullins, John, Dana Dunnock
September 15, 2022

Everyone was great, even though buying any vehicle takes some time, they were efficient, professional and very helpful. Extremely satisfied with my purchase and with the expertise/experience demonstrated More

by kittyknill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mullins and my Sales Person Da'raune
September 23, 2021

Great service from Mark as always ! My only issue is Great service from Mark as always ! My only issue is this response is tedious and eat too long and complicated. I only added this because you i More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
August 12, 2021

Very efficient and friendly service. Was nothing complicated; couple of recalls I had let go & oil change...but great service. Oh I thought it was 25 words maximum, lol. More

by aguywhowroteareviewandmayneverreturn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike M.
July 03, 2021

No appointment, NO SERVICE. Eye contact, same no Welcome words. More

by luisro71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Phillips, Jim Dick, Sean Bonnie
June 26, 2021

Easy to deal with; professional attitude; has rental cars onsite More

by Cookson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Roche
June 18, 2021

Use Len Stoler for many years.Best dealership to deal Use Len Stoler for many years. Best dealership to deal with whether you need to buy or repair. Have to also give a shoutout to Ford. Traded in 2016 More

by gene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Dick
May 29, 2021

4 calls to schedule warranty maintenance without a call back after a week.. zero stars. Horrible service. I just had a tire sensor go bad. By the 3rd and 4th call the "concierge service they would eleva More

by Wst
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Concierge
April 04, 2021

I've been going to Len Stoler's service department for a few years now and I'm always very satisfied by the quality of their work. Mike Mazor has been great. He's always professional and friendly. If I have More

by dwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mazor
November 16, 2020

I was pleased with the service of purchasing 4 new tires for my 2016 Explorer. Mike Mazor is 100 % professional. Only want to work with Mike. More

by francisjoann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mazor
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