Len Stoler Chrysler Dodge Jeep
Westminster, MD
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Purchased new 2018 Jeep Grand Cherokee My overall experience with this dealership was fantastic. My salesman Chuck went out of his way to show me every feature on the vehicle. I would recom My overall experience with this dealership was fantastic. My salesman Chuck went out of his way to show me every feature on the vehicle. I would recommend this dealership. More
Treated like family ! This was our first Dodge Promaster purchase . We were very pleased with our experience and such friendly service ! We have always bought Ford work van This was our first Dodge Promaster purchase . We were very pleased with our experience and such friendly service ! We have always bought Ford work vans for our business , I think they have won us over ! More
Was treated as a long time customer Treated like a long time customer even though I didn't buy the vehicle here and the problem was under warranty. Was very pleased with the professional Treated like a long time customer even though I didn't buy the vehicle here and the problem was under warranty. Was very pleased with the professionalism and knowledge of problem. More
Army Tank Green Wrangler There were a couple hiccups throughout the process but the folks at Len Stoler made it right. Definitely worth the 80 plus mile drive. I thought t There were a couple hiccups throughout the process but the folks at Len Stoler made it right. Definitely worth the 80 plus mile drive. I thought the deal was fair and being a former Infantryman, there was something about the color Tank Green I couldn't resist. Love my Wrangler.... Would purchase from Len Stoler again. More
Taken advantage of I have purchased 2 cars from this dealer. 1 new and 1 used. My main concern is with the second deal they offered me for a new car. I like that they I have purchased 2 cars from this dealer. 1 new and 1 used. My main concern is with the second deal they offered me for a new car. I like that they didn't add any freight charges and the doc fees weren't too high, but I learned that they add all of that in to the finance part of the deal. The finance guy acts like he is a great neutral type of guy, but the deal he offers are really designed to make them the top dollar. I am paying 20% on top of the price of the car over the course of my auto loan on just interest. Be very slow to deal and walk out and calculate everything before signing anything including the offer sheet. They will dishonor the offer sheet if it doesn't favor them and will not honor it if it favors you more. More
Excellent Service and Service Writter I called my service writter Chelsea Jefferson at Len Stoler about scheduling an oil change along with changing spark plugs, etc., possibly the next da I called my service writter Chelsea Jefferson at Len Stoler about scheduling an oil change along with changing spark plugs, etc., possibly the next day? She said no problem for the next morning. Upon my arrival Chelsea was reviewing my trucks history and noted at 105,000 the coolant had not been replaced and should be. I agreed it should be done also. I had dropped off my 2013 Dodge Ram 1500 at 8 AM and it was completed while I waited in only a few hours. She is friendly and very knowledgeable about the service my vehicle needs. They have worked on my truck in the past and wouldn't think of going any where else. Nice job! More
Outstanding Just picked up my Ram truck, and I couldn't be happier, especially with Len Len Stoler Dodge, the staff was awesome, Duane Burke, Eric and Kurt were a Just picked up my Ram truck, and I couldn't be happier, especially with Len Len Stoler Dodge, the staff was awesome, Duane Burke, Eric and Kurt were all great to deal with and made the purchase incredibly easy, I would recommend this dealer to anyone looking for a great buying experience.....thanks again !!!! More
Worst Experience Ever used manager ignored kbb dealer value & edmunds TMV info when offered over these values for 07 vehicle and gave up an $11K deal over $800 based on rep used manager ignored kbb dealer value & edmunds TMV info when offered over these values for 07 vehicle and gave up an $11K deal over $800 based on repairs made to be able to sell the vehicle which the bottom line is I would have been paying for the repairs that were mostly done in order for the vehicle to pass inspection- didn't even look at my information ... the vehicle details used to obtain the values were based on the vehicle being in very good condition which would not have been the case without the repairs ...also had a new or inexperienced sales lady... very disappointing and it was a cash deal! More
Great attentive experience with Dodge Journey My husband, toddler and I went into Len Stoler looking for a newer vehicle with more space for the hefty car seats than my cx-7 as we are expecting an My husband, toddler and I went into Len Stoler looking for a newer vehicle with more space for the hefty car seats than my cx-7 as we are expecting another child. That was all we really said, and our salesman Andrew immediately thought of the first vehicle that would best suit us, and he couldn't have been more spot on for our needs. The vehicle is AWD, has backup assistance (which is great to have as a mom with stuff always going on in the car!), storage compartments for every seat (so my car doesn't look like a disaster of baby stuff exploded), and even built in booster seats. It has a third row that folds up, also! Andrew hit the nail on the head thinking of this as a fit for us. He was informative, friendly, attentive and caring towards our needs. He helped us get in the exact price range we needed to be, and spent a lot of time working with us. If there wasn't a way, Andrew made one! The sales manager was attentive and informative, as well. Everyone was pleasant and enthusiastic with our toddler and made our experience wonderful. More
Bad service Worst service I have ever dealt with in over 30 years of having cars serviced. They claimed I needed a front end alignment when I literally had one th Worst service I have ever dealt with in over 30 years of having cars serviced. They claimed I needed a front end alignment when I literally had one the week before. When questioned, their story changes. Management does not help. You can not believe anything they tell you. Their website says "Customer service has always been a top priority here at Len Stoler Chrysler Dodge Jeep RAM". Don't believe it. More