Len Stoler Chrysler Dodge Jeep
Westminster, MD
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Excellent Buying Experience! This had to be the smoothest car buying experiences I've ever had. I submit an initial inquiry through the USAA car buying service which connected me This had to be the smoothest car buying experiences I've ever had. I submit an initial inquiry through the USAA car buying service which connected me with Len Stoler Jeep and I received a prompt reply from their Internet manager Tara Frasca. I let her know what I was looking for and that I was in contact with several dealers in the area trying to find the best deal. She fully understood my situation and assured me she could beat any offer I received and delivered on that promise. She was extremely patient with me as I shopped around and no other dealer in the area was able to come remotely close to the deal she was able to provide. We agreed to terms and took care of all the preliminary paperwork via email which was convenient because I lived 2 hours away from the dealership and wanted to minimize the time I was there due to the long drive. She handed me off to Erik Sparks who was equally phenomenal and extremely courteous because I didn't realize the dealership closed at 5pm on Saturdays and I arrived slightly after they had already closed for the day. I felt bad I kept him after hours but it didn't phase him at all and he remained very pleasant through the whole process. Finally, I was handed to the Finance Manager Curt Peeling who was also very personable and easy to talk with. I generally dread this part of the process but was pleasantly surprised with Curt. He was a straight shooter and clearly explained everything to me so I never felt any pressure or anxiety while working with him. In the end, I left the dealership extremely happy and appreciate the stellar service I received from Tara, Erik and Curt. Thank you! More
Awesome Jake was very helpful and was able to answer any questions i had about the vehicle I purchased. Definently recommend anyone to go to jake. Jake was very helpful and was able to answer any questions i had about the vehicle I purchased. Definently recommend anyone to go to jake. More
Easy Peazy I really don't like to shop.... Especially for a new car. I found something online that I was interested in and called to find out it's availability. I really don't like to shop.... Especially for a new car. I found something online that I was interested in and called to find out it's availability. From that initial phone call until we pulled off the lot Tyler Jones and the guys were super friendly and helpful. I truly appreciate great customer service! I would highly recommend them. More
Good service, Good info- delivered as promised Had my Jeep Grand Cherokee arrive for a recall, found additional issues. They work with on pricing and delivered the car back as promised- overall gre Had my Jeep Grand Cherokee arrive for a recall, found additional issues. They work with on pricing and delivered the car back as promised- overall great experience and great communication More
Getting frustrated Overall n ok experience. I found the car online and went to test drive and purchased for my daughter. I was informed that I would be reimbursed for Overall n ok experience. I found the car online and went to test drive and purchased for my daughter. I was informed that I would be reimbursed for the pa inspection and any costs involved. I have sent a copy of the bill to Nick and made also left numerous messages and texts with still no answer. More
Easy Experience We had a very experience dealing with Len Stoler in Westminster. I located a used Jeep I wanted to purchase. The Sales Manger Tony answered my quest We had a very experience dealing with Len Stoler in Westminster. I located a used Jeep I wanted to purchase. The Sales Manger Tony answered my questions quickly and was straight-forward with answering my questions. We dealt with both Derrell and Geoff to finalize our purchase and both were respectful with no hidden surprises. They went over and above to make our deal quickly and painlessly. More
Great dealership Purchasing the vehicle was a breeze. Negotiation was reasonable. Addressed missing components promptly. Good communication is key. Give them a Purchasing the vehicle was a breeze. Negotiation was reasonable. Addressed missing components promptly. Good communication is key. Give them a call and talk through what to expect. More
Great people. I had a great experience doing business with this dealership. I gave them a call about a vehicle that was difficult to finding. Right away I felt that I had a great experience doing business with this dealership. I gave them a call about a vehicle that was difficult to finding. Right away I felt that sales person cared about doing business right and not just sell the car. I got accurate quote about financing and payment options. No pressure, no nonsense like I was getting at other places. When I arrived there I got exactly what I was quoted over the phone. The transaction was very easy. The manager went over paperwork and took time to explain everything. Overall a great place to buy a car, I would make the 3 hour trip again if I had to get another car. More
Latest Stop for Service I stopped in late Wednesday afternoon. My RAM's check engine light came on. It was too late to do anything about it. Hannah was able to put me in a lo I stopped in late Wednesday afternoon. My RAM's check engine light came on. It was too late to do anything about it. Hannah was able to put me in a loaner vehicle since the RAM is my only means of transport. Took care of the fix yesterday and the recall as well. I couldn't rate Hannah any higher or I would. Lot attendant even drove my truck around for me. Was really satisfied with how I was treated. Thanks! More
Customer Relations Could not get a response from anyone 2 days after the sale. After 3 weeks had to contact GManager he was very responsive and I was a very satisfied cu Could not get a response from anyone 2 days after the sale. After 3 weeks had to contact GManager he was very responsive and I was a very satisfied customer. Apparently Good Employees are an issue everywhere today! More