Len Stoler Chrysler Dodge Jeep

I purchased a 2024 Durango from Stoler Dodge on May 18th. Great experience before I paid for the truck. Worst experience after I drove it off the lot. Their sales staff is unresponsive and unaccountable. Great experience before I paid for the truck. Worst experience after I drove it off the lot. Their sales staff is unresponsive and unaccountable. I will not be buying another vehicle from them. Three trips to them to have running boards installed. Two left side boards were sent to them by Mopar, then left side board was defective, 3rd time there they finally got them installed. Each time it was 100 miles round trip and I waited a total over 5 hours to have them installed. In fairness, the issue was not caused by their service department who were extremely apologetic. However, after the first trip to have them installed I asked the General Sales Manager if the boards could be shipped and installed at a Dodge dealership 10 minutes from my house. His response was no because they would have to pay them. No customer service skills. The cashier's check I used to pay for the truck was more than the cost of the truck. Stoler Dodge was supposed to mail me a check (almost $1000) within 2-3 weeks for the overage. After the 3rd week I emailed my salesman (Chase) twice, called the business manager (Diane) and emailed her twice, and emailed the General Sales Manager (Dwayne) over the course of a week. I received zero responses from any of them. I called Dodge's Corporate office and was routed through 5 different people before being told they couldn't help. They advised to go to Stoler Dodge in person which I did - another 100 miles round trip. I finally received the check 5 weeks after purchasing the vehicle. More

Chase sold us our new truck and we were pleased with his service every step of the way. From start to finish every one we had interactions with at the dealership was great. Chase is a respectable young man service every step of the way. From start to finish every one we had interactions with at the dealership was great. Chase is a respectable young man just starting out in his career and I would highly recommend you go visit him if you are looking for a new vehicle. He will go the extra mile to make sure you are taken care of and all your questions and concerns are addressed. My wife and I really enjoyed working with him. More

Chase Hall delivered exceptional service. Best buying experience of a new car ever. Chase drove to Bowie, MD to get splash guards to have car ready for pick up. Chase is a real asset for your Best buying experience of a new car ever. Chase drove to Bowie, MD to get splash guards to have car ready for pick up. Chase is a real asset for your company. More

We had great service during our visit. The salse rep listened to our interests and worked with us to get the best rade-in price for our vehicle The salse rep listened to our interests and worked with us to get the best rade-in price for our vehicle More

Just bought a Chrysler 300 from Len Stoler and I was pleased with the whole experience. Thank you to Dwayne Burke, John Brenner and Jaclyn Hollinger for their assistance with this purchase. They are ver pleased with the whole experience. Thank you to Dwayne Burke, John Brenner and Jaclyn Hollinger for their assistance with this purchase. They are very knowledgeable, professional and pleasant people. More

My wife and I as well as our daughter have used this dealership several times over the last 10 years. They are always good to work with and the sales associate Derrell is AWESOME!! dealership several times over the last 10 years. They are always good to work with and the sales associate Derrell is AWESOME!! More

Great people to work with and would recommend to anyone to buy any vehicle from them. to buy any vehicle from them. More

Andrew Thomas provided excellent support throughout the entire buying process. Great job! Great explanation of the vehicle and the special upgrades they completed. entire buying process. Great job! Great explanation of the vehicle and the special upgrades they completed. More

Recently purchased a Dodge Ram truck. Andrew was my sales agent who was attentive and knowledgeable throughout the sales process. Jaclyn was very pleasant and professional completing the Andrew was my sales agent who was attentive and knowledgeable throughout the sales process. Jaclyn was very pleasant and professional completing the transaction. The entire experience was excellent. More

Len Stoler and Derrell were awesome! Derrell was excellent. Very friendly and helpful. Jacklyn Hollinger was also very pleasant and helpful. Derrell was excellent. Very friendly and helpful. Jacklyn Hollinger was also very pleasant and helpful. More