Len Stoler Chrysler Dodge Jeep

Great service! I had several issues with my Jeep. Customer service reps were very knowledgeable and personable. The repairs were completed quickly and competently by I had several issues with my Jeep. Customer service reps were very knowledgeable and personable. The repairs were completed quickly and competently by the technicians. The service center checked for recalls and made those adjustments and repairs as well. Reps made recommendations for preventative maintenance but did not push. But I will be coming back for that. An overall great experience AND the actual cost was less than projected, which is always a pleasant surprise. More

Never followed up with me Traded in my Truck, that had a non-oem center resonator(x-pipe) The dealer wanted the stuck muffler which I had. So I returned the muffler the next da Traded in my Truck, that had a non-oem center resonator(x-pipe) The dealer wanted the stuck muffler which I had. So I returned the muffler the next day and asked when the swap was made to leave the part for me to pickup. No one followed up. I called the salesperson a week later, he said he would get it. No follow up, I called two weeks after, he still said he would find it and get it. Never called me back. I emailed, asking for an honest answer of where the part was and no email was sent back. TERRIBLE CUSTOMER SERVICE AFTER THE SALE OF THE VEHICLE. More

Good car buying experience They weren't as high pressure as other places ( looking at you Heritage-Owing Mills). I didn't like how I had to use the special Chrysler financing t They weren't as high pressure as other places ( looking at you Heritage-Owing Mills). I didn't like how I had to use the special Chrysler financing to get rebates but that is not the dealerships fault. The deal was still good and the staff I dealt with were kind and efficient. Financing with Curt took maybe 10 minutes max with low pressure up sells and they made me feel comfortable. I recommend this dealership for your car buying needs. Some negative feedback: A week or so ago, I tried inquiring to the parts and services departments about getting roof rails placed on my base model renegade and no one has contacted me. More

Good work Was very impressed once again with the service that Arron provided to me. The service was so good that my friend came up and purchased a Jeep Compass Was very impressed once again with the service that Arron provided to me. The service was so good that my friend came up and purchased a Jeep Compass from Arron. Thank You Sean Shifflett More

Recall and oil change Use of the coupon offered for oil change and tire rotation was about help on cost.The recall for the fan was handled quickly and service employees wer Use of the coupon offered for oil change and tire rotation was about help on cost.The recall for the fan was handled quickly and service employees were friendly and helpful More

Looking at new car Service de5is great. Sales department is horrible. While getting an oil change I was looking at new cars and thinking of teading in my 2014. Test dro Service de5is great. Sales department is horrible. While getting an oil change I was looking at new cars and thinking of teading in my 2014. Test drove a car and ask to write up a price. The price given seemed high even with the dealer discount. Did not buy the car. Only to find out by an internet search that the dealership was covering $2,500. .ore of a discount then your sales dept offered. Guess who will NEVER buy a car from Len Stoler si ce you tries to rip me off More

Knowledgeable and Helpful Aaron Stansbury's assistance with my car purchase was great! He is very knowledgeable about the vehicle's many features and was helpful in guiding me Aaron Stansbury's assistance with my car purchase was great! He is very knowledgeable about the vehicle's many features and was helpful in guiding me through the many gadgets in my 2016 Charger! Thank you, Aaron! More

Got the deal done From start to finish this company did an amazing job. The quality of overall salesmanship, and professionalism in my own opinion matched that of a hig From start to finish this company did an amazing job. The quality of overall salesmanship, and professionalism in my own opinion matched that of a high end car dealership. Although my new RAM isn’t a Ferrari they sure made me think so. Emily Moran my sales professional was thorough and cut no corners when it came down to putting me in a Len Stoler vehicle. I cannot complement their staff enough for making it a no hassle process. Thank you again! More

Fast, Friendly Service I went to the dealer to get a replacement key for my JK. As I was leaving I was asked if I was aware that there were two recalls on my vehicle. I wa I went to the dealer to get a replacement key for my JK. As I was leaving I was asked if I was aware that there were two recalls on my vehicle. I was, but had been delaying this service as I would have to make arrangements to use another vehicle. They offered the use of a loaner vehicle, we set the appointment, and the work was completed on time. Prior to leaving I did notice an ever so slight scratch on a hard plastic surface that wasn't there prior. I made the staff aware, just so they can make sure their technicians could avoid a similar incident in the future. It was not a big deal, and I had no issues. Although I insisted that it did not need to be fixed, Ms. Hannah Davis and Mr. JD McDaniels went out of their way to correct the issue. This thought process, to resolve even the smallest of issues, is pervasive throughout all of Len Stoler CDJ. They really went above and beyond, when it wasn't necessary, to ensure my experience was perfect. I can express my appreciation enough. Thank you. More

Visit repair Fast friendly experience from vehicle check in to service to vehicle check out just a great staff Always a pleasant experience when going there for s Fast friendly experience from vehicle check in to service to vehicle check out just a great staff Always a pleasant experience when going there for service. More