Len Stoler Chrysler Dodge Jeep

Service We have taken our (2) 2015 Jeeps to get serviced for the last 4 .5 years. Every time I go there the staff is a pleasure to work with. From the time yo We have taken our (2) 2015 Jeeps to get serviced for the last 4 .5 years. Every time I go there the staff is a pleasure to work with. From the time you give your key to someone when you drop it off to the time they give you the key to drive it home. They make you feel at home if I decide to stay and wait for it . I like to keep our jeeps updated on the services. So if it needs something they will let me know. I work in the landscape business and I know how important customer Service is. Hannah Davis has always given us great customer service. More

Was overcharged for a vehicle that I bought. They lied about the price of the vehicle on the contract. It was listed for 33,900 not 35,000 that I was charged. Nothing but liars. They lied about the price of the vehicle on the contract. It was listed for 33,900 not 35,000 that I was charged. Nothing but liars. More

Service Took jeep to dealer for service. Great friendly staff and great service. Always a pleasurable experience. Keep up the great atmosphere. Any time I go Took jeep to dealer for service. Great friendly staff and great service. Always a pleasurable experience. Keep up the great atmosphere. Any time I go to Len Stoler, I'm always greeted with a friendly face. More

Great service even tho I bring a toyota to my dodge dealer Caring service crew that do an excellent job in keeping my 13 y/o highlander in great condition Emily was very professional in helping me look a u Caring service crew that do an excellent job in keeping my 13 y/o highlander in great condition Emily was very professional in helping me look a used cars , even tho I decided not to purchase at this time More

Great purchasing experience! We were very happy with our experience with Aaron. He got us set up in a test drive right away in the vehicle I had seen online. And we were able to We were very happy with our experience with Aaron. He got us set up in a test drive right away in the vehicle I had seen online. And we were able to walk out with the vehicle at a price we were very happy with. Overall, everyone was very friendly and accommodating. More

Bad customer service Had car for 6 hours to perform oil change and inspection report Didn’t do inspection Had scheduled 11am appointment was told that it’s just a reser Had car for 6 hours to perform oil change and inspection report Didn’t do inspection Had scheduled 11am appointment was told that it’s just a reservation I really wanted the inspection so I know my daughter is safe driving the car More

Excellent, quick service We contacted Rich Sell. Rich inquired about our preferences. Upon arriving, we were set up with a sales representative and test drove the two Jeeps We contacted Rich Sell. Rich inquired about our preferences. Upon arriving, we were set up with a sales representative and test drove the two Jeeps that matched our preferences the closest. We were in a hurry so the purchase was expedited. Nice and simple. More

Excellent experience Everyone I interacted with at this dealership was extremely nice and friendly. They went out of their way to accommodate me and be helpful throughout Everyone I interacted with at this dealership was extremely nice and friendly. They went out of their way to accommodate me and be helpful throughout the process. Aaron, Tony and Curt in particular were all really great. They even helped me get a better interest rate than the one I walked in thinking I will get my loan with. All in, it was a great experience. Highly recommend! More

Went to buy a truck On Monday September 2 2019. I went to buy a truck at there dodge dealership. Needed to improve my credit. I went with a friend and we were going to bu On Monday September 2 2019. I went to buy a truck at there dodge dealership. Needed to improve my credit. I went with a friend and we were going to buy together, two separate trucks. Well after only I attempted for me they moved to my friend, who had a better credit score. And pretty much stopped helping me out. So I went home. Got on the internet and found a truck. Which was on there lot. And had to go to a Chevy dealer. They were able to get me in a truck. Thanks to Ryan Jones at there used truck lot. More

Failure to Follow Through New Ram 2500 delivered with check engine light present after salesman decided to leave. Business Manager did not provide routine OBD II scan to diagn New Ram 2500 delivered with check engine light present after salesman decided to leave. Business Manager did not provide routine OBD II scan to diagnose a P0562 Code prior to a five hour drive with brand new vehicle. Dealer installed front license plate on steel bumper without inserting plastic pedal for screw contact through square hole in front bumper. This resulted in the metallic screw gouging paint on front bumper. New truck was delivered without bed drain plug 55359234AC installed. Dealership agreed to provide missing plug and paint for gouge in front bumper, but after waiting for six weeks for delivery of small routine parts, all that was received was an incorrect drain plug which did not even cover the drain hole in the truck bed. This part has delayed installation of a necessary bedliner in truck and should be present on the brand new vehicle at time of delivery. Truck tire pressures were set at 80 psig (cold) in front tire upon deliver. Ram specifies 65 psig in tire. This resulted in poor steering response until corrected. It was stated to register truck as Class 3 over three separate occasions during purchase. Registration was received six weeks later with incorrect Class 4A registration. Do not expect this dealership to follow through and do what they say they are going to do to complete a transaction without significant hassle and waste of time. Several phone calls over the course of six weeks resulted in no definitive action by the dealership to remedy very routine missing items. More