Len Stoler Chrysler Dodge Jeep
Westminster, MD
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Alignment Jennifer from service and the entire team at Len Stoler Jeep always go above and beyond to help me. I called with a need to get my Cadillac Escalade a Jennifer from service and the entire team at Len Stoler Jeep always go above and beyond to help me. I called with a need to get my Cadillac Escalade aligned. And Jennifer was able to accommodate me. Great service team! More
Oil change Another great day at Len Stoler Jeep. I took my 2015 Jeep Wrangler in for oil change and maybe tire rotation if the tech felt they needed it. He sugge Another great day at Len Stoler Jeep. I took my 2015 Jeep Wrangler in for oil change and maybe tire rotation if the tech felt they needed it. He suggested to wait until next oil change. I appreciate his honesty. He could have suggested yes and made money off me. But, that’s the thing. Len Stoler doesn’t do that. They are great! Jennifer is great!!! Thanks to everyone. More
Awesome Jake! Salesman Aaron brushed me off and wouldn't even point to where the car was on the lot while I waited for his precious time, Arrogance and Ignorance Salesman Aaron brushed me off and wouldn't even point to where the car was on the lot while I waited for his precious time, Arrogance and Ignorance does not sell cars! I was about to leave the dealership entirely when salesman Jake brought the car to the front, took me for a test drive, and kept me interested. The 2019 Dodge Challenger sold itself (pretty car), but Jake convinced me to buy from Len Stoler. The business manager was down-to-earth as well. I didn't get much for trade-in on my Buick; but these folks didn't waste my time either, which is a huge deal with me. I was in the market for the Challenger, and they wanted to sell me one. More
I was disappointed In the past I have always been happy with my service visits but not so much this time. No one called this time to say the car service was complete. I In the past I have always been happy with my service visits but not so much this time. No one called this time to say the car service was complete. I had to call at 5:00 PM to find out if it was complete.. I did not receive the normal review of the general condition of the car (brake condition, fluids condition , tire condition, etc) nor the sticker on my windshield showing the mileage when the next service would be due. Also I had a problem with losing the heat shield under the car above the muffler. When the rep called me to tell me the cost to replace I questioned the need for the shield and whether it was really needed. The rep said it protected the fuel tank but when I looked before bringing in it looked to me like it only protected the well where the spare tire & jack sit. The rep said he'd check and call me back but he never did. When I was picking up the car I tried to ask about the issue again and only got got a comment that its recommended by the manufacturer which was just a blow off. as far as I was concerned. The price I was given for what amounted to a little piece of thin corrugated aluminium was unbelievable. So overall I wasn't particularly happy with the results.. More
I love this car!!! So happy with everything about the car and the buying experience! I wish buying a car was always this easy. Thanks so much Tony, Jake & Curt. So happy with everything about the car and the buying experience! I wish buying a car was always this easy. Thanks so much Tony, Jake & Curt. More
Scheduled maintenance Hanna is a pleasure to deal with was able to schedule service when it was most convenient. She was able to answer all of my questions. Hanna is a pleasure to deal with was able to schedule service when it was most convenient. She was able to answer all of my questions. More
Wonderful Dealership Over the past several days working with Tara and Emily was great. Never pressuring or pushing me into something I wasn't ready for. Purchasing my C Over the past several days working with Tara and Emily was great. Never pressuring or pushing me into something I wasn't ready for. Purchasing my Cherokee Jeep was fast and easy. I would recommend , Len Stoler Chrysler Dodge Jeep to anyone. More
Rude staff horrible communication This dealership fails miserably at communication. They lack basic customer service. Their sales associate was kind, but did not seem educated well en This dealership fails miserably at communication. They lack basic customer service. Their sales associate was kind, but did not seem educated well enough Finance worker was crude, crass and intolerable to deal with I do NOT recommend purchasing a car here More
This is a great car buying experience!! Very nice people from sales to finance to manager!! Would totally recommend to anyone looking for a vehicle from sales to finance to manager!! Would totally recommend to anyone looking for a vehicle More
general maintenance and recall The experience at Len Stoler was great. Jenn, the Service Rep. as always was extremely friendly and professional. Due to my continued positive experie The experience at Len Stoler was great. Jenn, the Service Rep. as always was extremely friendly and professional. Due to my continued positive experiences with her, she has become my go to Service Rep. A great ambassador for Len Stoler More