Len Stoler Chrysler Dodge Jeep
Westminster, MD
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Don and lee were great! I had a great experience at Len Stoler CHEVROLET! Don in sales was great to work with. I got a good trade in value for my old truck and was happy with I had a great experience at Len Stoler CHEVROLET! Don in sales was great to work with. I got a good trade in value for my old truck and was happy with the price of my new truck! Everyone there was nice and helpful. Lee was also great to work with. More
Nice people to work with I know they are trying to make $$$, but they were very nice in the buying process. Renee Born was our sales people, went out of her way to help! I know they are trying to make $$$, but they were very nice in the buying process. Renee Born was our sales people, went out of her way to help! More
No games just business I can't stand the usual ritual of car buying when the sales person goes to the mysterious back room and comes back with a "better offer". I appreciate I can't stand the usual ritual of car buying when the sales person goes to the mysterious back room and comes back with a "better offer". I appreciate that Chuck and played no games. Just business. We made a deal got the paperwork done and I was rolling in my truck. Best car buying experience I've had. I'm sure I'll be back. More
Crysler used a technicality to screw me. When I bought my 2010 Jeep Wrangler Unlimited I purchased the Lifetime Extended Warranty. Since day 1 I performed every maintenance requirement. Since When I bought my 2010 Jeep Wrangler Unlimited I purchased the Lifetime Extended Warranty. Since day 1 I performed every maintenance requirement. Since day 1, every 6 months I had my vehicle into Len Stoler Service department to have an oil change, tire rotation and any maintenance required or needed. Every maintenance issue was performed at Len Stoler except for a lift kit I had put on. I even took the JK to Len Stoler immediately after the lift kit was put on to make sure everything was still in spec. Now I have a real problem, my transmission needs to be replaced. Crysler rejects the repair and cancels the extended warranty solely because I had the lift kit put on. This wasn't an outrageous lift kit only 3.5". Tires were only 35s. This was simply a case of Crysler wanting to find an out in order to not honor the extended warranty. I have been a loyal customer to Len Stoler. Len Stoler should have been my advocate. Their attitude is,...its not them its Crysler. Well may be. When I got my vehicle to have it towed to a transmission repair place I had a $125 diagnostic fee I had to pay. Not a big deal but if Len Stoler truly valued me as a loyal customer and had true sympathy the could have put forth a gesture such as saying something like...Len Stoler is sorry for how Crysler is treating you. There would have been a $125 diagnostic fee but we are going to waive it because we still value you and want you to keep coming to us for your service needs. Or they could have waived part of it except their labor rate. But no, they had to get their cut too. No question that they are not looking out for me and my being a loyal customer meant anything. All I can say is that from now on, I am only coming to Len Stoler for what I absolutely have to. More
Darrell is All About Helping a Customer Darrell has been a pleasure to work with. We have purchased two vehicles from him. He truly wants his customers to be pleased with their vehicles. Darrell has been a pleasure to work with. We have purchased two vehicles from him. He truly wants his customers to be pleased with their vehicles. More
"BEST VEHICLE PURCHASE EXPERIENCE EVER" WE COULDN'T BELIEVE HOW SMOOTHLY OUR 2020 RAM 1500 LIMITED PURCHASE WENT. FROM START TO FINISH, WE WERE TREATED LIKE VALUED CUSTOMERS. DAVE, OUR WE COULDN'T BELIEVE HOW SMOOTHLY OUR 2020 RAM 1500 LIMITED PURCHASE WENT. FROM START TO FINISH, WE WERE TREATED LIKE VALUED CUSTOMERS. DAVE, OUR SALES CONSULTANT, WAS VERY KNOWLEDGEABLE, AND SPENT AS MUCH TIME AS WE NEEDED TO REVIEW ALL THE FEATURES OF OUR NEW RAM, AND ANSWERED ALL OUR QUESTIONS. TARA, THE INTERNET SALES MANAGER, DID ALL THE LEG WORK PRIOR TO OUR VISIT, REGARDING OUR TRADE, THE DOCUMENTS REQUIRED, AND STAYED IN CONTACT WITH US THROUGHOUT. CURT THE BUSINESS/FINANCE MANAGER, WAS ALSO GREAT TO WORK WITH. HIS GREAT SENSE OF HUMOR PUT US AT EASE. HE WAS THOROUGH AND PREPARED WITH ALL THE DOCUMENTS NEEDED TO COMPLETE THE PURCHASE. ALL IN ALL, THE BEST VEHICLE PURCHASE WE'VE EXPERIENCED! THANK YOU ALL! More
Disappointed in the vehicle mechanical & safety codition E-mail communication with the sales representative included my desire not to exceed a specified amount to finance, which was told to me that it should E-mail communication with the sales representative included my desire not to exceed a specified amount to finance, which was told to me that it should not be a problem meeting that. We traveled 1.5 hours to find out that was not true, so I had to do what I hate the most about buying a vehicle......….haggle with the mysterious manager. My "post agreement to buy" inspection revealed a missing wheel lug & multiple wheel lugs loose. My wife & I test drove the truck when I first got there, which bothered me even more. Truck was taken back to fix issue. My wife & I were upset (emotionally and visibly), but there was no offer (i.e. monetary reduction, warranty upgrade) from the general manager to possibly ease our anxiety. He did give me his card & said call me if you have any questions. I said again, I'm 1.5 hours away, for which he smiled, shook my hand & walked away. Lastly, there was ZERO overview of the truck's controls & operations. I guess I'll learn as I go. It was basically sign & go. More
Thumbs Up! Great experience at Len. Tyler was extremely helpful and had great customer service! He's an excellent salesman and knew everything there is to know a Great experience at Len. Tyler was extremely helpful and had great customer service! He's an excellent salesman and knew everything there is to know about the car that I purchased. I would definitely recommended Len to future car buyers. More
Had a Great experience! Jacob in sales and Curt in finance were helpful and easy to work with. Feel good about my purchase! Would recommend! finance were helpful and easy to work with. Feel good about my purchase! Would recommend! More
Derrell and Dwayne took the time to talk to me about the vehicle I was interested in to find out how it’s features would benefit me. They were incredibly efficient and caring! I felt welcomed and heard by e vehicle I was interested in to find out how it’s features would benefit me. They were incredibly efficient and caring! I felt welcomed and heard by everyone at the dealership, which is a rarity at car dealerships, several other ones I visited made me sit or were just not interested in anything other than making the sale. This is my second car from Dwayne’s dealership and I would highly recommend Dwayne and his team to anyone looking for a new vehicle. More