Len Stoler Chrysler Dodge Jeep
Westminster, MD
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I purchased a 2015 wrangler last month. I was not informed that the vehicle only came with one key until after the paperwork was signed. I was then informed that a new key could be made easily and it informed that the vehicle only came with one key until after the paperwork was signed. I was then informed that a new key could be made easily and it could even be duplicated at Walmart, which as I found out was not the case. I called a local dealership and I was quoted $275 to have a new key made since it is a chipped key. I emailed the salesman at Len Stoler to express my disappointment and to see if anything could be done but he never returned my email. I emailed him again and did not receive a response. I then emailed a manager at Len Stoler twice about the situation and did not receive a reply to either email. And the vehicle they sold me has a mechanical issue with the clutch. More
Great service fit with in my busy schedule. Finished before they said they would too. I will reffer family and friends thank you all for the help . before they said they would too. I will reffer family and friends thank you all for the help . More
Both of my vehicles were purchased at Len Stoler in Westminster and I will not go anywhere else. I always have all of my regular service done there and always walk away very pleased. They treat you lik Westminster and I will not go anywhere else. I always have all of my regular service done there and always walk away very pleased. They treat you like family and are always knowledgeable of you and your vehicle. More
The staff was over the top helpful and accommodating! They made sure I got exactly what I wanted. I highly recommend their services and would buy a car from there again. They made sure I got exactly what I wanted. I highly recommend their services and would buy a car from there again. More
I would first like to say that my experience at this dealership was awsome!! The entire Len Stoler staff were amazing! From the time I walked in I was greeted by Mr.Jordan from the sales department. He dealership was awsome!! The entire Len Stoler staff were amazing! From the time I walked in I was greeted by Mr.Jordan from the sales department. He was very knowledgeable about the SUV I was purchasing. He also made the buying process very easy for me. I would definitely recommend Len Stoler to anyone looking to purchase a new or used vehicle. keep up the good work! Thanks again ! More
Good people ready to make a good deal on a car and get me on the road. Their fees are reasonable and they don't give the hard sell on extras. Just let you know what is available. Last time I bought a car a on the road. Their fees are reasonable and they don't give the hard sell on extras. Just let you know what is available. Last time I bought a car a different dealership had me in there for three hours trying to upsell me hard. Will come back to Len Stolar next time. More
Great service Thanks to Andrew in the service department and Jason Binder for the great service! Andrew was great with scheduling my appointment and getting me into Thanks to Andrew in the service department and Jason Binder for the great service! Andrew was great with scheduling my appointment and getting me into a loaner. Very happy, thank you! More
Drove in - towed out Worst dealership experience I've ever had, period. I drove my truck in to have the hydraulic clutch system replaced because the one I installed was d Worst dealership experience I've ever had, period. I drove my truck in to have the hydraulic clutch system replaced because the one I installed was difficult to bleed. I had just replaced the clutch myself, from flywheel to throw-out bearing, and all in between. First, they told me my pressure plate was bad, then, when I told them it was new, I was told my clutch fork must be worn. I had to inform them that I didn't bring the truck in because it wasn't functioning, but as a preemptive measure. It drove fine, but the hydraulic system needed bled a little as the clutch engaged a little too soon for my liking. They replaced the hydraulic system, but now the clutch doesn't disengage at all. They claim they will need to remove the transmission and inspect the clutch to figure out what is wrong. I physically drove the vehicle into the dealer and had to pay a tow company to tow it back to my house. It was not drivable. The dealer actually made it worse, to the point that it can not be driven. They offered to do nothing other than to charge more money to tear into the transmission. Matt, the mechanic, and JD McDaniels, the service manager, are both useless in my book. I will never spend another penny at Len Stoler. I bought a Jeep here about a year ago. It will never visit Len Stoler Dodge/Jeep. More
2016 Buick Verano purchase Low stress, friendly transaction. Both Randy and Andre provided a pleasant experience and actively wanted to make my purchase that best it could be. Low stress, friendly transaction. Both Randy and Andre provided a pleasant experience and actively wanted to make my purchase that best it could be. Explained all parts of the sale and worked to get me the best price and options. More
Jennifer is by far the most experienced and knowledgeable of all my maintenance needs for my jeeps. Excellent service and great attitude! She's beyond AWESOME!!!!!! of all my maintenance needs for my jeeps. Excellent service and great attitude! She's beyond AWESOME!!!!!! More