Leith Volkswagen of Raleigh

George House was my dealer and I have nothing but good experience with him. Very laid back, knowledgeable staff. Everything went smoothly and we got a car on the same day. experience with him. Very laid back, knowledgeable staff. Everything went smoothly and we got a car on the same day. More

Never met Carlos. Said and Min took good care of us. We asked for Said because 6 years he sold us the VW which we traded in. Min was very attentative, polite, pleasa Said and Min took good care of us. We asked for Said because 6 years he sold us the VW which we traded in. Min was very attentative, polite, pleasant, knowledgeable and professional. The general ambiance was very positive. We complimented Said for such a great atmosphere which he certainly influences with his most pleasant personality and abvious committment. More

Helpful and streamlined process for new car purchase. Test drive and knowledge was very helpful Test drive and knowledge was very helpful More

this dealership was outstanding! we were helped from start to finish by Daniel, he never oversoldd the car, was very honest, everyone was willing to help, and the process was conside we were helped from start to finish by Daniel, he never oversoldd the car, was very honest, everyone was willing to help, and the process was considerably very quick and easy. only thing though was that the left headlight was not working even though it had passed the state inspection only a couple days ago but then again it was a used car at an amazing price More

The Leith team was very friendly and easy to work with. Our sales consultant, George House, really went the extra mile to make sure we were satisfied and provided an excellent car buying experience. Our sales consultant, George House, really went the extra mile to make sure we were satisfied and provided an excellent car buying experience. More

Sales is great which is why I have bought over seven cars. The service department is a whole other story. It seems that prices change on things and they don’t seem to know why. If you ask how much some cars. The service department is a whole other story. It seems that prices change on things and they don’t seem to know why. If you ask how much something is they don’t know like oil change. They have been doing them day in and day out. If they don’t know by know by now let them go. More

They were all very laid back. They gave me a fair price for my trade-in after some negotiating. Alex was a very polite and even helped the detailed detail our car before we drove off the lot. I was pleasan for my trade-in after some negotiating. Alex was a very polite and even helped the detailed detail our car before we drove off the lot. I was pleasantly surprised by the experience. More

I had an appointment booked for my car with service, scheduled for 7:45am. We dropped the car off with one of the service staff the prior afternoon. At around 1:30pm on the scheduled service day, I text scheduled for 7:45am. We dropped the car off with one of the service staff the prior afternoon. At around 1:30pm on the scheduled service day, I texted my advisor asking if he had a status on my vehicle. About 45 minutes later he replied “not yet”. By 4pm I had heard nothing back so I called. At that time he told me they had not even taken my car back. At no time during that day did he reach out to me and explain they weee behind. I understand staffing shortages with mechanics but that should never prevent the advisor from maintaining a good line of communication on status. Perhaps they didn’t want to take on warranty work since they don’t get paid for it. Either way, it was an unacceptable occurrence. I had someone take me over to get my car and explained my frustration. He did apologize for the lack of effort on his part, but I don’t think we’ll go back. I still have no resolution. I made sure not to display any anger but did let him know what he did wasn’t right. More

Very pleasant & helpful staff without all the attitudes that make some dealerships miserable. My salesperson Daniel was great as was the finance mgr Phil. Down to earth!! that make some dealerships miserable. My salesperson Daniel was great as was the finance mgr Phil. Down to earth!! More