Leith Volkswagen of Raleigh

Min made the experience easy and flawless. Was straight foreword the entire time, no BS, easy to deal with. Pricing was fair and financing option through VW was great Was straight foreword the entire time, no BS, easy to deal with. Pricing was fair and financing option through VW was great More

Thank you, sir, for your note. I must admit, I did have an experience on Saturday, February 19, 2022, that really gave me pause to wonder how you folks really do treat and/or look I must admit, I did have an experience on Saturday, February 19, 2022, that really gave me pause to wonder how you folks really do treat and/or look at return customers. I am 65 years old and have had four Volkswagen's over the course of my life. Loved each and every one. All that being said, I was serious about buying a car on Saturday but, Leith VW was not serious about selling a vehicle on Saturday. The gentleman that worked with us was very kind, VERY knowledgeable of his product and a star in customer service for your company. When we walked through the door, there were two men standing and leaned up against something at the front of the showroom. When we walked back OUT (about an hour later) that door, those same two were still standing there? I could not help but think, is this how this dealership allows customers to see how slouchy they do things? I had said, from the beginning that we were there to buy a car. (In hindsight, I see that I gave them the idea that I would pay anything for something I was interested in). But, for a customer to ask for a measly $900 off the price, we quickly saw that Leith did not want or need our business. My husband also asked about a trailer hitch and the cost involved, so we were most willing to do business then and in the future. I realize we live in a greedy world, but think how many times over, this information will be shared about Leith of Raleigh. All in a negative vain! Why would I ever want to come back for any service when I had been stuck to it in the beginning!!!! We did in fact buy a Volkswagen on Saturday and are very happy with it. One we did not haggle over price whatsoever. I will say however, it was a bittersweet event, buying a car this day and time is one of the costliest investments we make. We should be able to have a positive feeling from it. This time, I must say it made me sad for Leith, Mr. Kim, your upper management and my husband and me. Truely, you will never have to be bothered with us again! More

Robert our salesman was great to work with and the entire process was smooth and efficient. process was smooth and efficient. More

Great dealership. Sales and service have always been good to me. Very easy to deal with. Sales and service have always been good to me. Very easy to deal with. More

Min was awesome, very supportive, knowledgeable, it was one of the best car purchases I have ever done. one of the best car purchases I have ever done. More

George House was my dealer and I have nothing but good experience with him. Very laid back, knowledgeable staff. Everything went smoothly and we got a car on the same day. experience with him. Very laid back, knowledgeable staff. Everything went smoothly and we got a car on the same day. More

Helpful and streamlined process for new car purchase. Test drive and knowledge was very helpful Test drive and knowledge was very helpful More

Never met Carlos. Said and Min took good care of us. We asked for Said because 6 years he sold us the VW which we traded in. Min was very attentative, polite, pleasa Said and Min took good care of us. We asked for Said because 6 years he sold us the VW which we traded in. Min was very attentative, polite, pleasant, knowledgeable and professional. The general ambiance was very positive. We complimented Said for such a great atmosphere which he certainly influences with his most pleasant personality and abvious committment. More

this dealership was outstanding! we were helped from start to finish by Daniel, he never oversoldd the car, was very honest, everyone was willing to help, and the process was conside we were helped from start to finish by Daniel, he never oversoldd the car, was very honest, everyone was willing to help, and the process was considerably very quick and easy. only thing though was that the left headlight was not working even though it had passed the state inspection only a couple days ago but then again it was a used car at an amazing price More

The Leith team was very friendly and easy to work with. Our sales consultant, George House, really went the extra mile to make sure we were satisfied and provided an excellent car buying experience. Our sales consultant, George House, really went the extra mile to make sure we were satisfied and provided an excellent car buying experience. More