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Leith Volkswagen of Raleigh

Raleigh, NC

4.8
766 Reviews
We at Leith Volkswagen of Raleigh are proud to offer one of the most popular automotive brands available. Volkswagen has a long-standing reputation for efficiency, reliability, and safety. Our experienced sales staff is happy to help you find the perfect new or pre-owned vehicle to fit your lifestyle. As a member of the 33-dealer Leith Automotive Group, Leith Volkswagen of Raleigh's staff has devoted themselves to excellent customer service. We also carry a large inventory of manufacturer-approved parts and accessories so we can maintain or repair your vehicle quickly and get you back on the road. We have the largest selection of new and certified pre-owned Volkswagen vehicles, as well as over 2,500 quality pre-owned vehicles available in the Leith network.99
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4005 Capital Hills Dr

Raleigh, NC

27616

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Showing 766 reviews

January 02, 2020

Quick and Easy with Friendly Faces No one wants to spend a day off from work shopping for a new vehicle. Dealerships are typically unfriendly places. You anticipate getting taken advant More

by dmunoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Trajtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Said Raouz, Josh Flook, Troy Haynes
Jan 13, 2020 -

Leith Volkswagen of Raleigh responded

Thank you very much! Your opinion and experience is very important to us.

January 01, 2020

Giant lies and hi-pressure salesman We were told this car was in great shape. Transmission leaked. Shocks front rotors and brakes need replacing. Headlamp is burned out and ballast is ba More

by CSANDRINC
Recommend Dealer
No
Employees Worked With
Sheila Starliper, Ray Loutfy
December 30, 2019

Leith Volkswagon Experience I was a little hesitate about going to a Leith dealership after a very bad experience 15 years ago, however Troy Haynes, our salesperson, made the exp More

by kimoverton44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheila Starliper, Josh Flook, Troy Haynes
Dec 30, 2019 -

Leith Volkswagen of Raleigh responded

Thank you very much! We are glad you came back to us, we appreciate your business!

December 30, 2019

Great Buying Experiance Shelia, Daniel and Josh were so accommodating and incredibly patient with me. Busy mom of two young toddlers, work full time and during the holidays.. More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Perrusquia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila Starliper, Josh Flook
Dec 30, 2019 -

Leith Volkswagen of Raleigh responded

Thank you Kelly, we are glad we were able to help.

December 30, 2019

I had a good experience at Leith Volkswagon Everything was good! My salesperson, Robert Alcantera was very nice and helpful. He wasn't pushy or trying to sell something that I didnt want. He lis More

by Vjborden97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheila Starliper, Robert Alcantara
Dec 31, 2019 -

Leith Volkswagen of Raleigh responded

Thank you! We appreciate your business very much!

December 28, 2019

it’s hard to find an honest dealer The worst part of the experience is that the financial guy lied on my face. He told me a monthly payment amount based on the rate given to me, but it More

by Jun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Trajtman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Flook, Travis Alvarez
Dec 28, 2019 -

Leith Volkswagen of Raleigh responded

I am sorry you felt that you had a bad experience. It is our responsibility to show our customers their service options. If you feel that you were offered additional services that you did not want, you are more than welcome to cancel those.

Dec 28, 2019 -

Jun responded

Showing a wrong number on purpose to deceive the customer is the key problem here with the finance guy. Two more things are worthy of mention. One, the salesman told me they can’t honor the listing price and have to increase it by 500 dollars, if I don’t take the loan from them. This statement is an internal practice of them and I cannot verify it, so I gave it benefit of doubt. The readers can make your own judgement. Second, I requested a box to collect my belongings from the old car trade in to them, at the end. Instead of a box, I was offered a plastic trash bag. Oh my, a plastic trash bag! I was shocked. So that reflects a little bit how they appreciate their customers as soon as the customers are out of their door.

December 27, 2019

Experience at Dealership The people at the dealership were friendly and not pushy into buying the car. The salesman was knowledgeable about the car and made the buying process More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Trajtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Gorzkowski
Dec 27, 2019 -

Leith Volkswagen of Raleigh responded

Thank you very much!

December 27, 2019

5 star sales person Our sales person Thomas was absolutely Wonderful!!! After the sale Thomas followed up with us to make sure that we still loved our car. We've told More

by ALV
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
THOMAS MUSLER
Dec 27, 2019 -

Leith Volkswagen of Raleigh responded

Thank you very much for your great review! We appreciate it very much

December 26, 2019

Love my car I am very happy with my new car, everyone was very helpful at the dealership and they have a very friendly environment, I would definitely recommend b More

by vontonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Trajtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila Starliper
Dec 26, 2019 -

Leith Volkswagen of Raleigh responded

Thank you very much! We appreciate your business

December 26, 2019

Tiguan 2019 Had a good experience. Ray was able to meet at planned times and was able to get us a very good price on a 2019 Tiguan. More

by AV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ray Loutfy
Dec 26, 2019 -

Leith Volkswagen of Raleigh responded

Thank you! We appreciate your business very much!

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