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Leith Volkswagen of Raleigh

Raleigh, NC

4.8
766 Reviews
We at Leith Volkswagen of Raleigh are proud to offer one of the most popular automotive brands available. Volkswagen has a long-standing reputation for efficiency, reliability, and safety. Our experienced sales staff is happy to help you find the perfect new or pre-owned vehicle to fit your lifestyle. As a member of the 33-dealer Leith Automotive Group, Leith Volkswagen of Raleigh's staff has devoted themselves to excellent customer service. We also carry a large inventory of manufacturer-approved parts and accessories so we can maintain or repair your vehicle quickly and get you back on the road. We have the largest selection of new and certified pre-owned Volkswagen vehicles, as well as over 2,500 quality pre-owned vehicles available in the Leith network.99
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4005 Capital Hills Dr

Raleigh, NC

27616

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Showing 766 reviews

August 19, 2021

By far the best car-buying experience I’ve ever had. There was no pressure and I felt totally comfortable with everyone I worked with from my awesome consultant, George to the dealership and finance man More

by Emily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George House, Max Alexander
Aug 19, 2021 -

Leith Volkswagen of Raleigh responded

Hi Emily, it's great to hear that you had a wonderful purchasing experience with us. We're pleased that George was excellent to work with and that the rest of our staff were so helpful. Congrats on the new ride! - All of us at Leith Volkswagen of Raleigh

August 19, 2021

I was very pleased with the service I received from the greeting when I entered, sales girl, manager & the finance guy. Over all Great Experience! More

by Star.byerson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Trajtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Alexander, Alexandra Risku, Terrell Cameron
Aug 19, 2021 -

Leith Volkswagen of Raleigh responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with the Leith Volkswagen of Raleigh team. Drive safely, and we hope to see you back again down the road!

August 18, 2021

Troy Haynes was an outstanding salesman. He was very professional and knowledgeable Would highly recommend him to those buying a car. Friendly with great personality More

by Kparks0125
Recommend Dealer
Yes
Employees Worked With
Troy Haynes
Aug 18, 2021 -

Leith Volkswagen of Raleigh responded

Thank you for the great review! We are thrilled to hear that Troy delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back at Leith Volkswagen of Raleigh!

August 17, 2021

The customer service was great. The wait was not long and I was able to get the car I wanted! I felt like they really took the time to make sure I was happy with my choice. More

by Anealy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Min Kim
Aug 17, 2021 -

Leith Volkswagen of Raleigh responded

Happy customers make us happy! Thank you so much for shopping at Leith Volkswagen of Raleigh and taking time to post a review. We wish you many safe miles in your new ride!

August 11, 2021

friendly dealership! salesman Min help me a lot to get a friendly dealership! salesman Min help me a lot to get a new car response is very quick and friendly very pleased so far recommend this VW leith d More

by franko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Min Kim
Aug 12, 2021 -

Leith Volkswagen of Raleigh responded

Thank you for the positive feedback and recommendation! We're glad you've enjoyed working with the Leith Volkswagen of Raleigh team, and we hope you enjoy your new car! See you next time!

August 11, 2021

Great buying experience. Min was very helpful and worked hard to close the deal. Walked out very happy with my purchase! Will return for my future needs. More

by Ewillis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Trajtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Min Kim
Aug 11, 2021 -

Leith Volkswagen of Raleigh responded

Congratulations on your purchase! Thank you for choosing Leith Volkswagen of Raleigh and for sharing your kind words about Min. We wish you safe and happy driving in your new car!

August 10, 2021

Purchased my second vehicle from Leith VW and couldn't be happier! Every member of the team was very helpful and Michael made the process super easy. More

by chrisdotbrown25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gorzkowski
Aug 10, 2021 -

Leith Volkswagen of Raleigh responded

Thank you so much for taking the time to let us know how happy you are with your experience working with Michael! We hope you enjoy your new vehicle. Safe travels and have a great day! - Leith Volkswagen of Raleigh

August 09, 2021

Travis took great care of us but we had a terrible experience with Phillip. He did not have our agreed upon payment and he added in a $1k gap coverage add on even when we said we didn’t want any extra More

by Gabe23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Goodman, Travis Alvarez, Min Kim, Max Alexander
Aug 09, 2021 -

Leith Volkswagen of Raleigh responded

Gabe, we appreciate your review but apologize for the miscommunication surrounding the terms of your agreement. We can certainly understand how this would be upsetting. While we're disappointed we couldn't make a deal, we will use this feedback as a learning opportunity. Please give us a call if you'd like to share or discuss this further. Best, Said Raouz - General Sales Manager - 919-828-0828

August 03, 2021

Very bad experience with the service dept. Final cost was much higher than initial quote. I'm not sure if it's because of the disconnect between part's and the service department or lack communication o More

by rdj6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Larry
Aug 18, 2021 -

Leith Volkswagen of Raleigh responded

I'm so sorry to read about your experience. We want to provide accurate estimates and I can understand why this would have been so frustrating. I would like to look into the details of this situation to make sure it's addressed, but I won't be able to find your contact information from this review. Please consider sending me an email. Thank you, Adam Ridge - Service Manager - adam.ridge@leithcars.com

July 30, 2021

George was absolutely amazing to work with! He went the extra mile and made my family and myself very confident and happy! I would and will by my next car from here again More

by Ltleak89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George House, Max Alexander
Jul 30, 2021 -

Leith Volkswagen of Raleigh responded

Thank you for taking the time to share your experience so others can see what it's like to be a guest at Leith Volkswagen of Raleigh! Providing an excellent customer experience is our number one priority, so we are thrilled to hear George went above and beyond to assist you and your family. Enjoy the new ride!

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