Leith Volkswagen of Cary

Troy was excellent to work with. He is a very competent sales person. He is friendly and dependable. I would highly recommend him to family and friends! sales person. He is friendly and dependable. I would highly recommend him to family and friends! More

I moved from Wilmington to Raleigh and took my car for 30K service at this dealer. I wasn't provided a loner for 2.5hrs work and given inconvenient hrs for courtesy ride. So I had to wait 2.5hrs in their 30K service at this dealer. I wasn't provided a loner for 2.5hrs work and given inconvenient hrs for courtesy ride. So I had to wait 2.5hrs in their uncomfortable and crowded wait area. In addition, before they started the service, I had to wait for the staff to check if I was cheating the system by having my car serviced for the same free service (30K) twice (she checked if the service was done at another location previously). She was also surprised that I got the car new, not used. Another disappointing thing was that they put another customer with no appointment ahead of me. I received a follow up call for my experience after the service. When I told about my negative experience, I wasn't sent the survey. They must already have a bunch of negative feedback in the system and probably didn't want to add another. After having a really good experience in Wilmington, the service at this location made me consider some other manufacturer for my next car. More

I enjoyed working with Said at Leith. He was very helpful and friendly and helped me to get the best deal possible. I would go back there to by a car again. and friendly and helped me to get the best deal possible. I would go back there to by a car again. More

They say you only have one chance to make a good first impression. The dealer and especially Troy Haynes made a very good first impression. Entered immaculate salesroom and Troy met us at the door. He imm impression. The dealer and especially Troy Haynes made a very good first impression. Entered immaculate salesroom and Troy met us at the door. He immediately earned our confidence. He was informed and convinced he represented the best product. He was patient in identifying our needs and we felt very comfortable that he had gotten us the best of deals. We will recommend him and this dealership every chance we get, Harold and Sue Salmon More

I have purchased over a dozen personal vehicles over the years and my last was definitely the best. Alan was a consummate salesperson understanding my needs as a customer, extremely knowledgeable regarding years and my last was definitely the best. Alan was a consummate salesperson understanding my needs as a customer, extremely knowledgeable regarding the pros and cons of each vehicle we discussed, went above and beyond answering every question, and asked for the sale. I don't see a need for another car purchase or lease in the next couple years but I do know Alan will be my first call. More

Mr. Said Raouz was very helpful in helping me to choose the right car at my price range which saved more time.Great all around service, Said was very helpfull and demostrated much professionalism during th the right car at my price range which saved more time.Great all around service, Said was very helpfull and demostrated much professionalism during the process. More

Mr. Said Raouz was extremely helpful and willing to assist me in my needs from start to finish. I was already coming from a difficult situation involving my trade-in, and he made things very smooth and assist me in my needs from start to finish. I was already coming from a difficult situation involving my trade-in, and he made things very smooth and simple for me. I'm very grateful for his service. Thanks, Said! -Jeff B. More

I have been working with Alan Gidney for almost two years trying to buy a TDI Passat. He has always been polite, friendly, helpful and hard working! I first bought a Passat in 2012 At Brown's VW in Richmond trying to buy a TDI Passat. He has always been polite, friendly, helpful and hard working! I first bought a Passat in 2012 At Brown's VW in Richmond only because the wait was so long to get what I wanted from Leith. Alan tried like crazy to get me one, but no dealer seemed to have them anywhere. I just happened to discover the one I bought in 2012. This week I took my 2012 in to have a service check in Cary and decided to talk with Alan again about buying a new Passat with the zero% interest deal and we finally came to a DEAL!!!! I am so happy to have my new 2013 WHITE TDI SEL Passat. Alan Gidney is probably the ONLY reason I bought this car. He showed me the advantages of this new car and I trust him!!!!! Thank you, Alan. More

It was a pleasure to work with Said Raouz to purchase our new car this week. From our initial test drive on Sunday to closing the deal and taking delivery on Wednesday, Said was everything you would want you new car this week. From our initial test drive on Sunday to closing the deal and taking delivery on Wednesday, Said was everything you would want your salesperson to be: knowledgeable, helpful and responsive. There were no messy bits or contentious conversations, but a super negotiation process! He did it all with a smile and sense of humor that was much appreciated. We came home with a car we love for a great price. If you're considering a Volkswagen, Said Rouuz is the man to see! More

Great customer service, very attentive. Aimed to please. I would recommend Alan to my friends and family. This is our 3rd purchase and would buy again. Thank you I would recommend Alan to my friends and family. This is our 3rd purchase and would buy again. Thank you More